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Rated 4.6 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Letto comodo e servizio eccezionale Esperienza in hotel molto positive, cucina ottima e personale molto qualificato e disponibile per ogni esigenza. February 24, 2015
Rated 5.0 out of 5.0 by Great hotel in the business district A smart, clean, quiet hotel with excellent amenities in a position very convenient for the business district, but not too far from the city centre February 10, 2015
Rated 2.0 out of 5.0 by Not a child It's a very nice place to arrive to. It's overall clean, the staff is very friendly and if there's an issue they will sort it out as soon as they can. Perfect if you want to go there for a good night's sleep. Breakfast is horrible. They serve the left overs from the evening buffet and whatever should be warm is stone cold. There's a charming place around the corner which is of good quality and you'll eat for less then half the price the hotel charges. Internet access seems to be something the staff dislikes. The vouchers last only 24 hours and whenever you request a new voucher you feel like a child asking to watch late night television. If left a choice I would stay at another hotel, but this is the only one close to work. February 10, 2015
Rated 4.0 out of 5.0 by 3 Weeks enjoyable So far I am very positevely surprised by the hotel. My expectations were exceeded. Great pool, gym, cleaniness of the room, bathroom, hotel in general, friendly staff, breakfast with lots of fresh choices of great taste. Internetspeed is fast. Points to improve: the room sometimes smells like cleaning stuff, maybe from the carpet, but in all rooms you can open the window. coffee at breakfast is served in thermos, sometimes not hot enough, espresso or cappuchino has to be paid extra. The hangers in the room have the anti-stealing metal on top, which requires a bit of delicateness when using it. Thank you for the great stay. January 29, 2015
Rated 5.0 out of 5.0 by Ideal Business Base Ideal base for my visit to Sofia, Made to feel at home from arrival to departure, Staff were attentive at all times. January 20, 2015
Rated 5.0 out of 5.0 by Great Hotel in Sofia the Hotel and Service is at the TOP one off the best I did visit and stay on, then I don't care if this need off Taxi to go down town. with that great service they offer I would not go to another Hotel. :-) January 20, 2015
Rated 5.0 out of 5.0 by Geschäftsreise Alles in allem ein sehr angenehmer Aufenthalt im Holiday Inn December 28, 2014
Rated 3.0 out of 5.0 by Good food, too remote The worst thing is that it is at the end of the world. Rooms are small but at the usual HI standard. Food is excellent and reasonably priced. The check-in and check-out was fast and efficient but did not get the usual room upgrade for platinum members (even the hotel looked completely empty). Reception staff was polite and helpful but forgot to encode the late checkout (2pm) in the access card. The floor cleaning staff was not responsive on my request to open the room after 12pm so needed to go back to the reception to extend the validity of the card. As a whole it is an average HI hotel. If it is at a more convenient location I would have recommended it. December 24, 2014
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