Rated 4.0 out of 5.0 by Xaba Good location, great value for money
Very much enjoyed the usual Holiday Inn quality, the great business services at the conference area and the great food. It's a pity I couldn't spend more time in the wellness area.
April 15, 2013
Rated 1.0 out of 5.0 by Jure poor service
worst Holiday Inn I ever stayed in and hard to believe - they have 5 stars... but not deserve more than 3. Nothing is really wrong but staff is not friendly, rooms very basic, no free internet even you are platinum member (Luckily I booked hotel via company and therefore got internet access included in the price), no complimentary water like in all holiday inns for priority guests..... very disappointed.
March 27, 2013
Rated 5.0 out of 5.0 by RayW The experience you would expect
I typically stay at Holiday Inn in the US. This was as good as the best ones I would usually use. The staff is very friendly, the room is clean, and the restaurant is slightly upscale for a Holiday Inn.
They immediately recognized me as a Priority Club Member and detailed the discounts I would receive.
This hotel is not downtown Sofia so it is a trip to get there by cab, but if you are going to the Sofia Business Park, it is perfect.
March 27, 2013
Rated 5.0 out of 5.0 by Cath01 Cath01
The hotel is great the staff are so friendly and helpful I enjoy staying there very much thanks x
March 1, 2013
Rated 5.0 out of 5.0 by Soldierblue69 CONTINUES TO BE OUR HOTEL OF CHOICE.........
after 6 visits to the Holiday Inn Sofia in 4 years!
I have said this in many reviews before that Holiday Inn is one of those brands that are chosen ahead of others because globally you pretty much know exactly what it is you are going to get!
However; In the case of Holiday Inn Sofia you would be wrong - but pleasantly so. Because in my mind, having stayed in Holiday Inns across the length and breadth of Europe and the USA, Holiday Inn Sofia is 'probably' THE BEST Holiday Inn of them ALL!
Why? - well for me it is all down the staff; primarily and very much led from the front by the eloquent and thoroughly professional General Manager. She is the life blood of this hotel and her exacting requirements are completely understood by her staff and carried out to the highest of standards. Every member of staff I have come across #and I think I know most of them by now# sees it as a personal responsibility to ensure that me, my wife and all the other guests are thoroughly looked after and no stone is left unturned as far as our comfort and wants are concerned.
Holiday Inn Sofia is in the business district and so is a little 'out of town' but that should not deter. If you want a relaxing stay, if you enjoy being made to feel special - with NO dramas then a 20bL taxi into town for the shopping and city nightlife is but a small price to pay.
In conclusion - I cannot see a time in the future that I wouldn't continue to use and enjoy my stays at The Holiday Inn Sofia!
Stayed February 2013, travelled as a couple
February 21, 2013
Rated 5.0 out of 5.0 by MandV Enjoyable stay
Not my first stay in this hotel. This is to me one of the best Holiday-Inn from the holidy-inn brand:
- Courtesy of the staff
- Modern and clean amenities
- Space
- Leisure amenities (spa-sauna-swimming-pool).
All well maintained.
Definitely a number one choice when you travel to Sofia, if you do not need to accomodate downtown.
In the summer, a very nice and pleasant area to eat/drink outside.
January 26, 2013
Rated 3.0 out of 5.0 by Peet27 Barking dog
A dog was barking part of the night and kept me awake for hours. Only after calling the reception at 04:00 they showed initiatives to stop it. Can the reception not show initiatives themself to stop the barking ?
January 9, 2013
Rated 5.0 out of 5.0 by canoepunkie Excellent Hotel
I've stayed in this hotel quite a few times now and am usually suitably impressed. The staff is welcoming, the pool is good and the rooms are quiet and comfortable.
The hotel is situated outside the centre of the city so it is good for business. If you want to see the city then take a taxi. But beware. The taxis often do not have seatbelts and the drivers can be, umm, assertive. Having been involved in a minor bash in Sofia a year or two ago I always ask for a car with seatbelts.
There is a Quikiemart shop just accross from the hotel, near the pond. You can buy sweets, toilitries etc there.
December 13, 2012