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Rated 4.6 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Great Holiday Inn Nice rooms, nice common areas and very helpful staff. November 23, 2015
Rated 4.0 out of 5.0 by sehr angenhemer Aufenthalt Ich würde jederzeit wieder im Holiday Inn Sofia übernachten. Die Zimmer sind sehr geräumig, ruhig und sauber. Deutsches TV ist verfügbar. Das Abendessen im Restaurant war sehr lecker. Das Frühstück war auch nicht schlecht, aber ich hatte auch schon Frühstückbuffets mit mehr Auswahl. Die Speisen sahen aber alle gut aus und wurden teilweise frisch zubereitet. Der Service in den Restaurants war sehr aufmerksam, vielleicht sogar schon eine Spur zu viel. Mir persönlich war das Bett etwas zu weich. Kissen in verschiedenen Härtegraden waren verfügbar. November 16, 2015
Rated 5.0 out of 5.0 Comfortable bed and great service. Great place to stay would return....Hope to stay at another one soon. November 10, 2015
Rated 4.0 out of 5.0 by Gute Lage Gute Lage für geschäftliche Termine und Aktivitäten. Prima Ausstattung zum Entspannen. Leider kein zugesagtes Zimmerupgrade und Getränk erhalten! November 9, 2015
Rated 5.0 out of 5.0 by Excellent stay H.I, Sofia was used for a business trip. The hotel is excellent, it is clean and comfortable. Staff are welcoming and friendly and look after you very well. This is an excellent location for the adjacent business park. Now that the Metro is running, there is a good service into the city and there are also links to the airport. The hotel also provides a reliable shuttle to and from the airport. November 9, 2015
Rated 3.0 out of 5.0 Not as great as it used to be I've stayed at this hotel many times and will continue to stay there given its convenient location. But I must say that the hotel management need to start acting to keep this hotel up with the standards people expect today. There are starting to be problems: (1) Strange and unpleasant smell in the hallways and rooms. Maybe it's the carpet. (2) Unreliable and annoying internet service that makes you re-enter your code and PIN many times. (3) Staff in the meeting and conference area are often not available -- I often have to search for people to help. (4) I'm a frequent guest at the hotel and have to pay for a bottle of water in the room. Give me free water please. (5) The same-old letter from the manager every time I check in... It's doesn't really feel personal and doesn't add any value. You can stop giving guests this. (6) The bed linens are uncomfortably warm and it's impossible to get the room cool enough. (7) Too many pillow choices and none of them are really comfortable. November 9, 2015
Rated 4.0 out of 5.0 by Habitación muy comoda. Hotel muy agradable Habitación muy comoda. Hotel agradable. Cómodo acceso al Sofia Business Park October 27, 2015
Rated 4.0 out of 5.0 by Good Service, friendly helpful staff, good location Friendly helpful staff, good location especially for the mountains, easy to get to the City October 26, 2015
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