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Rated 4.6 out of 5 by 42 reviewers.
Rated 4.0 out of 5.0 by Comfortable Good points - helpful staff, comfortable room However average food and room was very light as curtains did not fit window and were too thin November 14, 2014
Rated 5.0 out of 5.0 by Great hotel and very helpful staff Overall, this is a great hotel, about 15 mins from the airport. The rooms are very nice and have a good selection of pillows. Food is mostly very good though the pastries at breakfast could be doing with another few minutes in the oven - they were a pale. I would definitely return - the hotel/spa area is really really nice. November 11, 2014
Rated 5.0 out of 5.0 by Modern with great facilities and helpful staff Great experience staying again at this hotel. Modern, and loads of facilities, with great food, large rooms, and more than helpful staff. Rooms have all been good sizes, and very reasonably priced. Food great. November 4, 2014
Rated 4.0 out of 5.0 by Comfortable and relaxing I am staying in Holiday Inn Sofia very often, monthly even, and basically started feeling like home. It is generally speaking well organised establishment with room for minor improvements. Staff is very young and polite, willing to accommodate requests and follow up on provided service. For business purposes it is a very good choice, providing also opportunity to relax. October 28, 2014
Rated 5.0 out of 5.0 by 2nd Visit and still my favourite HI This hotel is head and shoulders above any other Holiday Inn hotels that I've stayed at, if only they were all like this. High standards in both service levels and the hard product. I live in Bulgaria and service standards are generally low throughout the country, so It's a real novelty to be on the receiving end of such incredibly professional and friendly staff, it's quite a shock! Well done! In the leisure club the young lifeguard who was teaching swimming to 2 young children, apologised for disturbing me after the lessons had finished. I thought that was such a nice gesture, such a nice guy! For IHG Reward members, there are hotels that are more generous in their offerings for elite members, this hotel is one that meets the requirements, not one that goes above and beyond! I am without doubt more loyal to those that surprise me by doing that little bit more! My only negative is that there wasn't any help offered with my large collection of luggage, I struggled both in and out of the hotel without any assistance. On both occasions the lobby was quiet, I could have understood if it was busy! That's not quite the arrival and departure I expect from in 5 star hotel Nothing is perfect but this hotel is as close as it gets. October 28, 2014
Rated 5.0 out of 5.0 by Great food great service Smiles, Smiles, SMILES! Every employee I saw in the hotel was smiling and seemed genuinely concerned about my experience. October 27, 2014
Rated 5.0 out of 5.0 by Great hotel We had a great time in this Holiday Inn, from check in until check out. Everything was perfect: room upgrade, breakfast, wellnes and gym, service.... Highly reomended for both bussiness and leasure. Find time to visit Boyana Church. October 27, 2014
Rated 5.0 out of 5.0 by Excellent base for business visits Clean, tidy hotel. Staff have a friendly, can-do attitude and most are multi-lingual. Hotel is right next to the Sofia business park, which makes it ideal if you're there on business. It is also right next to Okolovrasten Pat - the main ring-road around Sofia - meaning that if you're there for pleasure, the rest of the city is not too far away. Great views up to Vitosha too (on a clear day, of course!) October 11, 2014
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