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Rated 4.3 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by good location.easy access Always try to use this hotel when going to the NEC. Easy to get to and park. Very near Solihull shops and bars etc. October 18, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Good hotel in good location. Room we had was very large and very comfortable and we had a good night's sleep. Swimming pool and gym are excellent. Shame about the bar food service. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable room, good attentive staff A great hotel for a relaxing weekend away, shame my friend wasn't in the same part of the hotel as me as she was facing the noisy nightclub opposite! October 9, 2014
Rated 5.0 out of 5.0 by fantastic staff and a very pleasant hotel We have stayed at this hotel during the last 5 years for business purposes - and can rate the events and all staff extremely friendly and helpful. Would like more room in a lounge with more comfortable chairs to sit in. October 8, 2014
Rated 4.0 out of 5.0 by Wonderful location and staff I make quite a few business trips to the UK from the US. I always look forward to coming back to this hotel. The staff is great and remember me. The rooms, although small compared to the US, are spacious enough to be comfortable. The only negative comment I can make is the WiFi in the rooms leaves much to be desired. In the 10 or so stays I have at this hotel I can only remember 1 room where the WiFi service was decent. During a business stay internet access is my lifeline for work, communication, etc. If I cannot get a decent and stable internet connection it makes my stay that much less productive. October 7, 2014
Rated 5.0 out of 5.0 by Quality of sleep Only complaint is the soft pillows don't seem very soft to me. Difficult to tell apart from firm pillows sometimes October 7, 2014
Rated 4.0 out of 5.0 by Have stayed many times in the past and will stay again The staff are very helpful and the food is always excellent! October 2, 2014
Rated 3.0 out of 5.0 by Poor quality of room decoration, heating and electrics The room was classed as an executive suite The decoration was tired and needed a re-fit. Pillows on bed were small and did not go with the bed. Lighting was poor Three types of heating in room. eLECTRONIC A/C WHICH DID NOT SEEM TO WORK., A RADIATOR WHICH DID NOT SEEM TO WORK AND AN ELECTRIC HEATER. Bathroom large but basic No heating in bathroom Shower weak. October 1, 2014
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