Rated 4.1 out of 5 by 81
Rated 4.0 out of 5.0 by MarkyP Good Stay
Good stay as usual.
Comfy bed, nice view.
Room service was great.
Only problem was WIFI was horrible one day.
Had to leave early due to winter storm.....
March 11, 2013
Rated 3.0 out of 5.0 by jb123456 Misssed the mark this time
A one night business stay. Three others in my party; all had separate rooms. Room condition/maintenance was the issue. You could see out in the hallway through crack in door. One of us in our party had an inoperable TV; My tub faucet wouldn't turn off all the way.
I have stayed here many times before, usually it is a little better than this visit.
March 5, 2013
Rated 3.0 out of 5.0 by Kid2Go Would Try Again
Great property, staff very plesant and helpful. Down side, could not get the shower to work (I was told the handle was hard to pull out).
Anyway, the manager made it right so I will try it again, had the manager not handled it as she did, the property would not get me again.
February 18, 2013
Rated 3.0 out of 5.0 by marissaann1 Front desk service
I was never acknowledged as a priority club member. Was being charged the work amount for the room which was booked under the dart tournament group rate. Everytime we went to the front desk the employees were in the back and you had to wait for them to acknowledge that you were even there for assistance. Someone else paid for my room on Sunday at check out. This should have released my monies in my bank account and it did not until Thursday. Almost a whole week.
February 16, 2013
Rated 5.0 out of 5.0 by xracerx Calm by the water
Very quiet rooms and no floor noise from people above. Able to relax and get plenty of work done.
February 4, 2013
Rated 1.0 out of 5.0 by whr0714 Not a good location
This location was dissapointing. Some of the issues:
Room cold, heater worked but the room stayed cold all night
TV has only a couple stations that were clear.
Shower drained slow. I do not like to stand in water while taking a shower.
Front desk at check-in was ok, the people seemed to have some problem that was more important that checking me in.
The front desk in the morning was terrible. I told the person about the issues and he didn't say anything. He didn't seem to be qualtified to be working at the desk.
This may be a good location in the summer when it is ready for tourist, but probably should close in the winter.
The manager did call me later that day while I was in a meeting and wanted to talk. I don't want anything to do with him if that is the way he runs a hotel.
Don't stay there if you have any choice, at least not in the winter.
January 27, 2013
Rated 5.0 out of 5.0 by Carlton room with a great view!
I've stayed at this hotel 3 times in the last 6 months, and have enjoyed every stay. This time we stayed for just one night to have a short weekend excursion and see the Solomon' Island Christmas Walk and the light display at nearby Annemarie Gardens.
The service at this hotel has been great for every stay. For this most recent visit, we were upgraded to a beautiful king suite with corner windows and a view of the marina. Stunning! It was such a treat.
We've had a different type of room for each of our stays, so it appears this hotel has a lot of variety in room types. Rooms with a view of the water or marina are great. On our last stay, we also had the buffet breakfast at the restaurant. The seafood mac-and-cheese was great!
Also, there's a local business that rents kayaks, and they use the dock that's at the hotel. Very convenient. We did that over the summer, and had a fun time exploring Back Creek.
December 17, 2012
Rated 3.0 out of 5.0 by Ricky57 Needs updating...rooms and breakfast
This is my second time staying at this hotel. The double-beds, although comfortable need to be changed to queen-size beds. I travel and use Holiday Express Inns and Suites and I believe they are a much better choice. For this being a Holdiay Inn-Select, I am not sure what they offer other than a conference center for meetings. I get a better breakfast at the Holiday Inn Express than what they offer at the Holiday Inn Select. Again, some additional work is need, especially in the bathroom. Our bath tub looked old and worn out and had a few parts that where damaged. However, the people I met were very helpful and kind.
December 8, 2012
Rated 5.0 out of 5.0 by MikeTraveler Good Stay
They put me on third floor as I requested. Those rooms are much cleaner than the first floor in my experience, most likely because they are used less. Room was pretty clean and well taken care of. Overall, the few nights I stayed were good.
I used a gym about 5 minutes away on HG Truman road. The fee was $7. It wasn't a great gym, but it was cleaner and better than the hotel's.
November 21, 2012
Rated 5.0 out of 5.0 by Judy57 Always Wonderful
We have stayed at this Holiday Inn many times before and it is always wonderful. The staff are very friendly and attentive, the grounds are always beautiful, the room is always clean and the beds are the most comfortable you will ever sleep in.
There were 6 of us and 3 rooms. When we arrived late Saturday evening, the young lady at the front desk was great. She originally had 3 rooms booked side by side overlooking the pool but we really wanted to see the water and she was kind enough to get all of us rooms with a view of the water which was beautiful.
We are always amazed at how comfortable the beds are there along with the quality of the sheets.
I would highly recommend this hotel to anyone. We keep going back when ever we are in the area or just on a weekend retreat.
We ate breakfast at the restaurant Sunday morning. 2 got the breakfast buffet and we ordered off of the menu. The food for all of us was delicious and the waitress was great.
This is an all around wonderful place to stay!
October 26, 2012
Rated 3.0 out of 5.0 by MikeTraveler Ok Hotel
I have stayed at this hotel a few times because its close to where I travel for work. Last time I stayed outlets were coming out of the wall, there were long strands of black hair under my blanket. Pretty skeevy.
This time I was on the 3rd floor and it seemed cleaner. They also have an open bar area on Mon to Thu which is nice. Overall, the hotel is good, it would be better if cleaner.
The gym is rundown. There are signs on the wall "Use at Own Risk". The treadmills are fine, but everything else is rundown and dirty. There was dust and spider webs on the equipment. My biggest concern with the hotel is cleanliness.
October 26, 2012
Rated 3.0 out of 5.0 by PRAD Bed Size
when we made our reservation we were told we would have 2 queens......our beds were more like doubles.
October 14, 2012
Rated 2.0 out of 5.0 by RPL7112 Disappointed
I paid extra for the water view and all we could see from the window was a group of trees in the back of a marina, not at all worth paying for. The a/c in the room sounded like a car engine with a broken piston-loud and rattled every time the compressor kicked in. The room decor was ok but dated. There was no soap at all in the room when we checked in, but a very helpful nice housekeeper brought us a bag of hand soap with extra shampoo and conditioner. All in all I was disappointed in my short stay, not up to what I expect from Holiday Inn. I would not book there again.
October 12, 2012