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Rated 3.8 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel, but needs soundproofing Had a wonderful time at the Somerset property. Very clean and up to date, newer pillows and bedding, etc. Something I especially appreciated? As odd as it may sound, it was the ottoman. I enjoyed sitting in the room's chair and putting my feet up after a long day of travel. Not all hotels have them, but this one did. My one complaint is that the fellow talking in the next room sounded as if he was right there with me. Just wish the walls were soundproofed better. July 29, 2015
Rated 3.0 out of 5.0 by friendly, helpful staff My problem was not the staff or the bed, those were great! Nice staff, comfy bed. Free coffee was set up in lobby. Pool was very nice, they even had a lifeguard on duty. What really hurt was I was at a festival half hour away all day from 6:30 a.m and when we got back to hotel at about 11pm, all we wanted to do was sleep we walked all day so tired. Well the beautiful big window had only sheer panels so you couldn't close it so the street lights conveniently placed right outside were first to keep us up, it was so bright in there but we tried closing our eyes, well then several children and adults literally galloping up and down hallway like elephants and laughing and talking until almost 2 a.m !! Then we finally fall asleep, and those people woke up at 6 a.m. to start running around hall we left pretty exhausted :( but at fault of other guests and bad curtain choices. July 27, 2015
Rated 4.0 out of 5.0 by not great for business travel This hotel is located in a great location for business travelers. The rooms are clean and reasonably comfortable. However, the rooms are not really set up for business travelers. There is a lack of electrical outlets, so sitting at the desk to work meant I could have my laptop plugged in OR my phone, but not both. And if you are sensitive to strong smells, the room deodorizer that housekeeping uses is overpowering. The windows don't open so the room can get some fresh air so I kept the fan going to try to get rid of the scent. I think both of these are "fixable" - the hotel could invest in some outlet strips, and they could use a less overpowering deodorizer. July 26, 2015
Rated 1.0 out of 5.0 by Poor Housekeeping Room not cleaned. Front desk lied and told me someone was on their way upon hearing my complaint. He knew housekeeping had left for the day. July 22, 2015
Rated 4.0 out of 5.0 by Dining room staff needs training. Good attitude Overall good experience. Will return. Dining room staff needs training. Their attitude was good, but being in the restaurant business,I knew they were not properly trained in service. July 21, 2015
Rated 3.0 out of 5.0 by staff asked about refrigerator for room was told they would ask housekeeping and get back to me... I am still waiting staff at front desk seemed more interested in each other then the guests July 20, 2015
Rated 4.0 out of 5.0 by OK Hotel for Business Hotel was very convenient to where I was working. Rooms are a little tired and lacked sufficient electrical outlets, but our corporate rates was very good. July 19, 2015
Rated 5.0 out of 5.0 by Great stay A reliable experience - clean, friendly, cost-friendly. Good pool, wish the bus center was open, but is not a deal-breaker for my travels. July 15, 2015
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