Rated 3.3 out of 5 by 52
Rated 2.0 out of 5.0 by Tbone1961 Needs improving
Been staying at this property since 2004. Has been my default when out for business due to location.
- beds are too firm
- no soft pillows
- fitness facility has no weights
- and worst is their internet speed, one of the worst
Sorry but I will be staying at other property on my next trip.
November 21, 2013
Rated 5.0 out of 5.0 by Traveler3000 Very nice
Clean, comfortable, affordable and modern. A grand slam.
November 17, 2013
Rated 5.0 out of 5.0 Very comfortable room/food was great
I really enjoyed my stay. I had no complains.
Excellent room serves.
October 21, 2013
Rated 4.0 out of 5.0 by SouthernUS Great for older hotel
Staff was great. Hotel little outdated due to older facility, but clean and good value. If in the area on business I would stay there again. Was also nice to have hotel shuttle/van to take me to meetings, therefore no additional taxi fees.
September 14, 2013
Rated 3.0 out of 5.0 by CDHR Friendly staff
Very friendly staff at this hotel however the closets in all of the rooms are so annoying and should be repaired. They are all off their tracks and are very hazardous so beware. Almost fell over on me. Otherwise, the room is comfortable and the staff is very friendly. The food from room service is usually pretty good but had a bad experience with rotten Corned Beef Reuben on this stay. They were prompt to refund my money for the sandwich though. Being I stay here often on Business, I would love if the darn closets opened and closed properly!
September 8, 2013
Rated 2.0 out of 5.0 by wantedtoswim Disappointing
I made our reservation weeks ago for a family event over Labor Day. I chose this hotel because of the outdoor pool and we were looking forward to being outside and enjoying the pool area as our last summer weekend. We were really surprised when the pool area was closed! We were told the life guard wanted the weekend off so they closed the pool down the previous week. This was never posted on the web page either. When we asked if we could have a couple of chairs to at least sit out there and read - we were told No -they had put them away and did not want to get them out again. The coffee, tea packets and cups were not replaced so the second morning I had to hunt down the cleaning staff and ask for them. They did not replace the shampoo etc supplies. Very disappointing!
September 3, 2013
Rated 1.0 out of 5.0 by unhappycustomer44 Overnight Stay - Don't Book This Hotel !
The hotel appears to be modern when looking at it from the outside, however, the hotel is very old and outdated. There was a distinct unpleasant odor in the hallway. Maybe the carpet needed to be cleaned, I don't know but it was horrible. The cable reception was not good at all. The front desk staff was not knowledgeable. Upon my arrival, I advised the front desk attendant that I would be paying in cash for my stay. She gave me the option to pay then or to pay at check out. I advised her that I would pay at check out. However, the next morning, the front desk attendant failed to advise that she had already charged the bill amount to my credit card. So instead of providing me with that information, she proceeds to take the cash payment as well. When I realized what happened, I called the hotel to have the charges reversed and the front desk receptionist advised that there was nothing she could do. I had to call my credit card company and do a three way conference call with the hotel in order to have the charges removed. Horrible customer service. Stay away from this location.....
September 3, 2013
Rated 1.0 out of 5.0 by avigee discusting
this place is old and run down the carpet stinks the place is a dump i would be embarrassed to put my name on this place
August 30, 2013