Rated 3.6 out of 5 by 111
Rated 3.0 out of 5.0 by Nickname007 Good customer service
Hotel is good overall,only major issue is that the gym, its small with limited equipment, would love to see some upgrade here.
September 22, 2014
Rated 4.0 out of 5.0 by smcmahon Great sleep
Comfy mattress. Lots of space in the room. Clean and comfortable air temperature. Slept great. Well conditioned bathroom and closet space.
September 19, 2014
Rated 5.0 out of 5.0 by indian8788 comfortable bed and great service
relaxing stay, nothing to complain about, clean room, cable tv, plenty of towels, quiet
September 17, 2014
Rated 1.0 out of 5.0 by murali_g_19 Cleanliness issues
Horrible cleanliness and bad customer service. Please avoid this hotel at all costs. I am regretting my stay
September 15, 2014
Rated 4.0 out of 5.0 by Mark105 Excellent Hotel
Hotel was very nice. Hotel staff was very attentive and pleasant to work with.
September 10, 2014
Rated 5.0 out of 5.0 by curiouscar clean , comfortable and friendly
excellent choice with a friendly staff, comfortable bed and great burgers in the bar.
September 9, 2014
Rated 1.0 out of 5.0 by IMMVP Use other hotels in the are
Dont use this hotel --- i can write tons of reason but just stay away... and there are plenty of hotels in the area so you are better staying with them
September 4, 2014
Rated 5.0 out of 5.0 by Rene915 Great stay
thank you to the great staff who made my stay and experience enjoyable. We will see you soon
August 31, 2014
Rated 5.0 out of 5.0 by HKT1941 Very Comfortable, clean and friendly service
Thanks to the staff, every one was very friendly, we checked in earlier than the check in time no problem room was clean and comfortable and the location is great....
August 27, 2014
Rated 4.0 out of 5.0 by womp Decent Stay
Internet was really slow. Luckily I was only browsing and not working
August 25, 2014
Rated 5.0 out of 5.0 by primo1234 great place to stay
everyone is friendly and its nice and quiet .Foods great in a great area .
August 25, 2014
Rated 5.0 out of 5.0 by steve103 Comfortable bed; friendly staff
The only thing I really didn't like was the design of the bathroom sink. Too high; not enough surface area; sink too close to toilet.
Everything else was fine; everyone was friendly; when I sent my steak back at the restaurant (too fatty), no fuss was made; in fact, they gave me the burger I ordered instead for free, which I would not have expected.
The prices are creeping upward, and this rate is hard for a small company like ours to afford. But all in all, this was a good experience, and I'd probably stay here again.
August 24, 2014
Rated 3.0 out of 5.0 by Electricray hard bed and soft pillows
Did not have enought time to use this building, basic basic is all
August 21, 2014
Rated 4.0 out of 5.0 by NCtraveler Great parking
Best part of the hotel is the parking lot. Driving a tractor trailer and finding hotel parking in nj can be quite difficult. This lot is easy to access and had plenty of room. Hotel was very good for the money I paid.
August 20, 2014
Rated 4.0 out of 5.0 by Frequent-Traveller Overall good but had issues with room
Even though I was a platinum IHG member the room choice given was poor... had bugs (ants and other on the desk and bathroom)... my room was also the farthest to elevators a very long walk. They moved me to another room with no bug issues but that was still far from elevators.
August 18, 2014
Rated 5.0 out of 5.0 GOOD FRONT DESK HELP
WE WERE LUCKY TO HAVE A GREAT YOUNG MAN WORKING THE DESK WHILE WE WERE HERE HIS NAME IS ANUJ. HE DID EVERYTHING HE COULD TO MAKE OUR STAY GREAT
August 14, 2014
Rated 5.0 out of 5.0 by Myrtle S Perfect overnight on the road
Late night check in was simple/quick and accommodating. Staff was attentive and friendly-even remembered our names in the morning! Beds were very comfortable- Bathroom full service
August 13, 2014
Rated 5.0 out of 5.0 by Lainy Good place to sleep
It is located in a convenient location for business trips. The bed is very comfortable, but other than that I did not spend much time in the hotel. There are some bright street lamps/company next door, and the curtains do not close all the way, so if you have trouble sleeping with the lights on, it might be a bit annoying. Other than that, good place to stay.
August 12, 2014
Rated 1.0 out of 5.0 by Mr.Service A Bad Rep
The customer service received was unacceptable. I was shown incompetence and pride by one not by all, but that was enough. Not matter how bad a hotel's food, decor or location may be, the service provided will always taste better, look better, and seem more pleasant.
August 8, 2014
Rated 3.0 out of 5.0 by Sparky430 Hotel is average
Stayed here on a number of occasions over last year.As already stated wireless is really slow. As a platinum member this is one of the few hotels that never offers me a room upgrade.Asking for a room refrigerator is a big deal to them,in fact,on a previous they wanted $10 to provide one.
There are a lot of other hotel options on the same street!
August 8, 2014
Rated 1.0 out of 5.0 by Dave1789 Awful dump and non accommodating
They promised me a connecting room for my kids and upon arrival they gave it to someone else so i paid for 2 rooms and didnt have to use the 2nd one since i wouldnt be able to watch on my kids at night
July 30, 2014
Rated 4.0 out of 5.0 by Bepa Bepa
The staff were extremely friendly and polite. However, there were a few issues with my room....one of the closet doors was off the track and made it difficult to open and close the closet; when running the water in the sink it started filling up very slow to drain. The hallway from the elevator to my room was very very hot, by the time I reached my room I was sweating. The food (room service) was adequate, not anything to remember. There were several other small issues, but the staff were excellent!
July 30, 2014
Rated 4.0 out of 5.0 by Steve012 Small Things are Important
The front desk staff was welcoming and friendly, and the room was clean. The food on the breakfast buffet was good, and the restaurant opened on time - but half the food wasn't ready. We had to wait 10 minutes, or more, for the itmes we wanted. While getting ready in the morning, I discovered there was no shampoo in the bathroom. I reported this to the woman at the front desk as I was checking out. She didn't seem concerned.
July 27, 2014
Rated 5.0 out of 5.0 by Bunchie60 Best Hotel Stay Compared To Other Hotels
Very pleased. We always travel with our 13lb., 3 year old Shih Tzu. My 1st. floor room provided me easy access to take my pet who is very well trained to potty. We loved the sliding door in our room giving us access to the pool. We also loved the quaint outdoor sitting area outside of our room. Bed was very comfortable. Neighbors were friendly. There could have been a more variety of breakfast foods offered. Overall a beautiful experience.
July 24, 2014
Rated 3.0 out of 5.0 by ALWSN Busy but quiet
I've stayed at this hotel before and want to first of all thank them for allowing the exhibitors for the Garden State Cat Show to stay here with their cats.
My room was comfortable and reasonably clean but had a rather pervasive and unidentifiable odor--perhaps from the air conditioner but not sure.
Bed was comfortable and the hotel was very quiet at night despite hosting a large family reunion and what appeared to be several tour groups of young people.
My biggest issue was that about 30 minutes after checking in, someone tried to enter my room as they had been given the same room. 15 minutes later, one of the hotel staff knocked on my door to 'see who was in the room.' I ended up going down to the lobby to get it straightened out. When I returned to my room, my keys no longer worked. At that point, I was more than annoyed since it was a long hike to the lobby and the elevators were not speedy.
The sports bar was OK but service tended to be slow. The food was good and reasonably priced.
Front desk staff were very friendly and helpful (despite giving my room out to other guests!).
July 23, 2014
Rated 1.0 out of 5.0 by Txpez Small beds and very worn out
Holiday Inn is always our first choice! This hotel is not near the standards of the typical Holiday Inn. The beds are the small doubles. The area hotels have the larger doubles. The hallways and rooms are very worn. Doors do not close properly. Very dated property top to bottom. Will never return to this property and will do more research on my future Holiday Inn stays. It was difficult to not endorse this hotel because we used our reward points.(have 100,000+ points)
Thank you for your time
July 20, 2014
Rated 4.0 out of 5.0 by Kris22Cakes NJ Holiday Inn... not up to par!
Hotel was OK. Pool was awesome and the hotel looked great from the lobby and outside!
rooms were outdated - old furniture and old beds
no microwave or mini-fridge and we were staying for 2.5 days!
July 16, 2014
Rated 4.0 out of 5.0 by nancyld784 Quiet hotel. Great service.
All the staff were very helpful and very courteous. Would have liked to have outdoor pool open longer hours but it was closed early enough in the evening so it was quiet to sleep. Only had food at the breakfast buffet which had good selection and was good quality. Rooms are clean and comfortable. The location is convenient to many local businesses but a little difficult to find if you are unfamiliar with the area.
July 6, 2014
Rated 4.0 out of 5.0 by Angel C Very nice stay
My wife and I had a very nice stay here, the only problem I had was after a day of activity and to wine down a bit by watching TV, about 10 to 12 channels were not working, including HBO. But staffing was great.
July 2, 2014
Rated 2.0 out of 5.0 by mochacat67 Staff in need of customer service training
We arrived late and exhausted from our long trip. We had a Penske truck parked along the left side of the building. When we got up to leave, one or two of the employees parked their cars in such a way that we couldn't get out. Twice we inquired with the front desk person about the situation and he didn't care and said there's nothing he can do about it. Upon further questioning and asking for the hotel manager, the manager set things straight for us. As suspected, one of the kitchen employees parked his car directly behind our truck because it was "employee parking" although there was no sign indicating such. The cook proceeded to argue his point with us that we were parked in employee parking and the hotel manager stopped him from talking that way with us. Between the front desk person and the kitchen staff, we feel very strongly that a shake up needs to happen and the staff must understand that we are the paying customers and deserve courtesy and respect. The hotel manager was excellent and deserves praise for how he handled the situation with our truck.
June 25, 2014