Rated 4.3 out of 5 by 318
Rated 5.0 out of 5.0 by Dulwolf Great place to stay
The service was excellent and the staff very friendly. Room was clean and comfortable, bathroom very clean and well appointed. Great place to stay if you need to Charlestown...
March 1, 2015
Rated 5.0 out of 5.0 by orange21 nice stat
the hotel was very nice the pool area was great lots to so for children restaurant was nice dinner was great the breakfast was delicious server was overwhelmed needed more staff
February 24, 2015
Rated 4.0 out of 5.0 by patrickusapvp Nice valuable place
The best Holiday inn ive stayed so far, out of 5 of them that ive tried. The place is just gorgeous, the pool is really nice, the rooms have the best furniture in any hotel withing this price range, bar inside the hotel and continental breakfast included in my pack.
Only downside is that it was my birthday, and even though im 27 i really like using the pool but i guess that week the kids didnt had school, and there were about 100 of them in the pool from the time it opened till it closed, both days that i have stayed, making my stay at the pool unbearable. And i also forgot to say i was an IHG member and i didnt got the points for my stay.
February 23, 2015
Rated 4.0 out of 5.0 by SheRocksz Great Pool
My overall stay was great. The pool area for the children and the many options of fun for them was extraordinary. What was the worst of my stay was the DRAFT restaurant. Having four children with us all under 9 and not full of patience we waited OVER 90 minutes for our food only for the kids to be so tired from waiting, my friend had to take them to the room to change and go to the pool. We had to have the food to go and once we got the food it was terrible, cold and my steak was BLEEDING after I asked if it can be well done. The drinks were STRONG and GREAT. Food...not so much. What really blew me was telling the front desk staff my issue and her NOT caring. The room states if your unhappy with a part of your stay to inform them and they will accommodate you. All I got was a "WOW REALLY, I will let my manager know". I actually became a member and enjoyed my stay planned on making it a monthly thing for my kids but after speaking with the front desk I felt wisked away. EVERYTHING ELSE WAS GREAT. NO COMPLAINTS. Well we did have to wait a day for extra towels but the hotel was very packed so I understood that part. Overall....FAB WEEKEND.
February 22, 2015
Rated 5.0 out of 5.0 by stranded in boston wonderful thru the storm
I stayed during the w/e storm in February. the hotel was completely booked b/c of a tournament in town. everything was shut down. The food/beverage team was absolutely stellar - great service and very professional under great stress. the front desk was also really great. Originally I thought I would only be at the hotel for sleeping but b/c of the snow storm I spent a great deal of time here and was very pleasantly surprised. Hats off to bunker hill, you guys are an awesome team!
February 18, 2015
Rated 5.0 out of 5.0 by POTUSKOPA Great place for a wedding
Attended a wedding at this property and from the moment of check in until check out had a great time. The staff during the wedding were amazing - the front desk staff were friendly and actually smiled!
Loved the new upgraded room and decor of the common space as well as my room.
Had breakfast at Draft and it was hot, delicious, and priced right!!!
February 17, 2015
Rated 4.0 out of 5.0 by PATRICK D Ok stay.
this hotel is very convenient to the Bunker Hill area. THE STAFF NEEDS A LITTLE CUSTOMER SERVICE TUNE UP.
February 13, 2015
Rated 4.0 out of 5.0 by rjmorinjr3 Great Bar
My girlfriend and I were in town for a Bruins game. This hotel worked out well considering the shuttle service to and from the Garden. The beds were really comfortable and we got a great nights sleep. Avoid the Breakfast in the morning if you can. The coffee was awful!
February 12, 2015