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Rated 4.0 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Burlington Nice overall experience. Only there for business so just a place to rest. The Kureig machine in the room was a pleasant surprise with a 4 AM departure. Wish the receipt would have been ready however. October 20, 2014
Rated 1.0 out of 5.0 by Bad stay in Burlington Not good. Do not stay here. Unclean. loud, cramped and overall dissatisfying and uncomfortable. October 20, 2014
Rated 5.0 out of 5.0 by Burlington stay The Holiday Inn is convenient, easy to get to and a good value. October 19, 2014
Rated 3.0 out of 5.0 by Nice place except for the box elder bugs Mind you the box elders this time of year are hard to manage and I realize they are harmless. I think the hotel grounds folks could have tried to do something to manage the problem better so they were not getting into the client's rooms October 19, 2014
Rated 5.0 out of 5.0 by Clean throughout, Commfy Bed, Great location Overall, the stay was better than most, the bed was great, the facility, bathroom and bath were extremely clean. Very good location, halfway between town and airport,, five minutes (literally) to Church Street or the airport. Not all that happy about the rate and taxes, but then I am a cheapskate. October 17, 2014
Rated 3.0 out of 5.0 by problem with billing An additional dollar was added to the bill. This was not included in the quoted cost. The staff said this is a tax as of early this year and could not be included in the quoted cost of the room. Not including this cost is unacceptable. This tax was not included in the Rutland bill. I will ask specifically about this tax if I book Burlington again. I am obviously not satisfied. October 17, 2014
Rated 4.0 out of 5.0 by very comfortable beds and pillows Very nice and clean, the only downfall, no breakfast included. Great location for shopping October 17, 2014
Rated 2.0 out of 5.0 by Taking advantage of demand Hotel is overpriced for amenities provided. It is evident that they are taking advantage of the peak foliage season in the area. Check -In was great, The front desk staff are friendly enough. The disappointment comes when you enter the hall around the corner to your room and immediately notice a damp, musty smell. This only intensifies when you enter your room. The good news is, the longer you are in the room, the less you notice. You do of course notice that the room is small, and dated. It is however surprisingly very clean. The physical condition of the room is awful, it is evident that a lot of patching and painting has taken place over the years. A room at this rate should have a refrigerator, microwave, maybe a safe, closet, even a vent in bathroom. This room had none of that. It did however have a really old, really uncomfortable chair tucked away in the corner. On our third night my spouse had the pleasure of water from the room above drip onto his head in the bathroom. Maintenance arrived only to tell us that the guests above had not showered?? He lifted the panel in the lovely drop ceiling and water came out to which he replied "I guess they must have" and then left. He did reassure me prior to leaving that it was not toilet water. That was it, that was his fix. The next day upon returning to the room, there was again water leaking from above. I would guess that this is a known reoccurring issue in this room given the three new white panels in the ceiling where the leak is. The rest of them are older, more yellowed. Front desk kindly agreed to relocate us and to drop the rate for those two nights in half. (Although the final bill did not reflect this) Second room was much more spacious, did not have the musty, wet odor of room 108. Room 230 is however in even worse physical condition. The drawers are broken, the patch and paint jobs are plentiful, although the hole in the shower ceiling has yet to be repaired. We attempted to do room service, only to find that they don't answer the phone, it instead goes to voice-mail, asking you to leave a message. We called the front desk, who explained that the restaurant was short of staff, and she kindly took out order for us. An hour passed, and the food had not yet arrive. After calling they assured us that it was on it way. It finally did arrive a few minutes later. It was ok, edible, but nothing to write home about. The gentleman who delivered was very nice. We decided to check out a night early, as I overall had really had enough of this place after four nights. They did not charge us for that final night, even though we checked out after the check in time. I would not return to this particular hotel again. October 17, 2014
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