Rated 4.1 out of 5 by 173
Rated 5.0 out of 5.0 by FoodExpert Food Expert
Hotel is located at a very convenient location, near high way, shopping area, and UVM. Staff were friendly, room was comfortable and the hotel restaurant has healthy choice menu. Two down sides are:
Oen fly was noted in the restaurant. Maybe in Vermont everything is under environmental protection.
The bed was too soft, unless you like the bed very soft. Other then these, everything were wonderful.
August 23, 2014
Rated 3.0 out of 5.0 by One nightdress It happened one night as that is all we stayed :-)
Coffee machine refused to work, internet access stopped working. Otherwise, the hotel was great.
August 23, 2014
Rated 2.0 out of 5.0 by grif817 Small room
Room was pretty basic, but had no desk. Wound up working with my computer sitting on the bed. I expect at least some work area at all hotels.
Friendly staff, less expensive than surrounding lodging in area, but closer to Holiday Inn Express property than Holiday inn. Inconsistency is what drives me crazy with this brand.
August 23, 2014
Rated 4.0 out of 5.0 by Rotobec1 Needs updating
The place has great location bu rooms needs to be updated.
August 22, 2014
Rated 3.0 out of 5.0 by Elainet405 Ok hotel
Our stay at this Hotel was disappointing. No sooner did we step into our room did we find a dead big black bug on the heating/cooling register. We called the front desk to have someone come and remove it. It made us uncomfortable as we were wondering if there were any other bugs in the room. Then, we had to call the front desk again to get a luggage rack to put our luggage on as there were none in the room. There was no breakfast included in the price and our room was expensive compared to others in the area. Not sure why. We would have stayed elsewhere but only decided on this trip at the last minute and hotels were booked up. The wallpaper was peeling off the bathroom wall. We did not get anything at check-in as a priority club member. . This hotel was a disappointment.
August 20, 2014
Rated 2.0 out of 5.0 by stride68 not a pleasureable experience
unfriendly front desk staff-no breakfast included in rate-
-room décor old- bathroom fixtures old- fan in room made loud rattle every time it came on- bed and pillows not comfortable- did not have a good night's sleep. Cancelled 2nd night booking.Would not recommend this hotel.
August 18, 2014
Rated 4.0 out of 5.0 by TaterFarmer Nice Location-Some Staff Attentiveness Is In Order
This is a nice property but given its convenient location, it is heavily used. The room was clean, but the public areas, especially the elevator carpet was filthy and needed replace. The same is so for much of the carpet on the first floor in public areas.
It took 2 phone calls to get a simple repair to the commode made (the chain was disconnected from the flapper valve).
Having said that, the coffee was readily available, the room was clean, and the front desk helpful for information on the area.
August 17, 2014
Rated 2.0 out of 5.0 by Swamp Vixen Dissatisfied Customer
We were unhappy about many aspects of our stay at your facility. It started immediately with the rudeness of a desk clerk, the forgetting to give us keys to the room and the poor location of our room. Across from an elevator is not an ideal location for a quiet stay . There was no excuse for this as a room was booked well in advance. The most annoying policy of your hotel is that a complimentary breakfast is not included. Even if the rate was raised to included the cost of breakfast it would not be as aggravating as not providing it..
Charging for a paper which is normally complimentary is cheap as well. We were not pleased with our experience and will not make the same mistake again.
August 16, 2014