Rated 4.0 out of 5.0 by DV86 Great service
The property is average, but the hotel staff are exceptional!
May 20, 2013
Rated 5.0 out of 5.0 by Sandrews Always Stay here!
I always stay at this property when I visit Burlington to see my son who attends St. Mikes. It's always clean. The only issue I've ever had was the heat/AC. During the spring/fall timeframes the system isn't always working properly. The front desk staff is wonderful!
May 15, 2013
Rated 5.0 out of 5.0 by Boatfitter Nice Folks
I travel here for business. Central location for the Burlington area. The staff always treat me like royalty....the rooms are clean and comfortable.
I travel alone, and I hate having to dine alone. I like being able to eat in the lounge... it's comfortable and the food is great!
I highly recommend this hotel for business trips, and for leisure.
May 12, 2013
Rated 5.0 out of 5.0 by Dianepb Best staff ever !! Most comfortable and clean rooms.
The service here is impeccable ! The staff make you feel at home , so helpful and kind. Great food and wine in the restaurant . Centrally located with free shuttle service to downtown etc.
May 6, 2013
Rated 3.0 out of 5.0 by Nadeau2 Room to improve
The room and environment were excellent as usual for a Holiday Inn. However, there were a couple issues we wanted to share
I was a bit disappointed in that when making the reservation, I specifically wrote a request to switch out the decaf coffee for an extra regular coffee - when checking in, the desk person actually read it to me. I didn't realize until the next morning this had not been addresses and had to track down a housekeeper (that is what I normally do until I tried to ask at reservation)
The food in the restaurant was not as good we had hoped. It may be the area but we have never had vinegar in our French onion soup; potato skins were very dry and again tasted like vinegar or other tangy additive - service was great though
Holiday Inn remains our brand of choice but customer service must always be assessed, reviewed and improved
April 30, 2013
Rated 4.0 out of 5.0 by UVM2013 brief stay - very nice
We only stayed one night for a UVM visit. The room was very clean and comfortable. The staff was very helpful and courteous. My only complaint was that our room was facing the highway and the dumpster, so the traffic was a bit loud as was the garbage truck that came early in the morning.
I would definitely stay again. Thanks!
April 22, 2013
Rated 3.0 out of 5.0 by vthstay Hair in bed
Not only one very long curley hair in bed.
found another in another area in mattress sheet.
Housekeeping came - asked if I want pillow covers changed as well as other bedding ?
Wouldn't you want them changed ?
Grossed Out Again
April 15, 2013
Rated 5.0 out of 5.0 by ScottRochester Very nice accommodations
This property was a very pleasant surprise on my recent business trip into VT. Very pleasant staff, full accommodations, and a clean, well-appointed room.
April 13, 2013