Rated 4.0 out of 5 by 97
Rated 5.0 out of 5.0 by Siggy7 2 Nights in Burlington
Wonderful stay for 2 nights in Burlington, with room with 2 queen beds, great hotel restaurant with variety of food options, quiet peaceful sleep, with warm indoor swimming pool.
November 2, 2013
Rated 1.0 out of 5.0 by Gil64 Our Burlington Visit
From the minute we walked into the lobby, we were welcomed by the front desk staff. They were very efficient and friendly, and made our stay most enjoyable.
My partner and I got married at city hall, and the staff heard about this and sent some bubbly and a congratulatory message to our room. That was most unexpected, but greatly appreciated!
The hotel is beautiful and we will stay there on our next visit.
October 31, 2013
Rated 4.0 out of 5.0 by Katie949 Best front desk staff ever
By far the nicest staff I've ever met! So helpful and sweet. They go above and beyond just checking people in! Also the cookies are a great touch! Can't wait to come back!
October 29, 2013
Rated 5.0 out of 5.0 by Jhwright353 Very clean
After booking this hotel for a weekend getaway with my wife it read some unpleasant reviews. I was very nervous about checking in but was extremely pleased upon checkin. As a past employee and member of the management team for both holiday inn hotels and mariott international I was extremely pleased with the room. It was very clean, comfortable king sized bed. The bathroom was clean. The a/c worked well but I chose to keep the window open during the night. The room was very large and inviting. Would definately checkin again to this hotel.
October 23, 2013
Rated 4.0 out of 5.0 by Morsgucci Good room
Comfortable bed, good bath room. Friendly bar maid. Would stay again if in the area.
October 23, 2013
Rated 4.0 out of 5.0 by murray1 Love Holiday Inn
Sleep Quality- I don't sleep well at hotels. Finally a sleep and a truck repeatedly backing up with the beep beep beep, over and over again under our window. Didn't really ever go back to sleep.
Food and Beverage - I went down to breakfast and my daughter and I waited and inordinate amount of time for an omelet and bagel. We were scheduled for a college tour and had to bolt. I would recommend that you offer the Holiday Express option and have people pay $10 or whatever to know they could go down, grab a bagel and coffee. $10 for egg sandwich is ridiculous.
Need to update the tiling in the bathroom.
Staff and service - not sure what was going on with the breakfast - but they were very polite about no food.
October 17, 2013
Rated 5.0 out of 5.0 by LoveVt Very nice facility
The hotel was very clean and the staff was very accommodating. We would stay there again.
October 17, 2013
Rated 3.0 out of 5.0 by slogan Comfortable Bed
Comfortable bed and bedding however, furnishings need to be updated somewhat including better lighting in bathroom with perhaps a make-up mirror. In addition, constant door slamming from other visitors upon entering or leaving rooms..
October 17, 2013
Rated 5.0 out of 5.0 by ViceVersa Great Service and Hospitality
The staff went above and beyond for my husband and I. The room was clean, the food was great, and the pool was relaxing.
October 16, 2013
Rated 1.0 out of 5.0 by trmac worst Holiday Inn I have ever stayed at
Hallways and room was musty. everything just seemed old and dirty.
October 12, 2013
Rated 5.0 out of 5.0 by Bleujet GREAT POOL.Excellent bed.Very good dîner
Breakfast is expensive,coffee not free,but if you go to the frontdesk the coffee is free.WHY
October 12, 2013
Rated 1.0 out of 5.0 by Guy76 Bad night
the room was cold when we arrived and the heat did not work it was expensive and uncomfortable . There was no room to set up my computer and no table to sit at. We set the air to come on durning the night so we could sleep, usually at 66 degrees, there was no air, when we asked about it in the morning they said we should have opened the window. They said they had the heat and air off for the end of the season. We are platinum priority club members and were very unhappy. Sincerely
October 8, 2013
Rated 4.0 out of 5.0 by Guyyyy Trouble free experience
All went very well. Clean, well appointed for the price, (pool, gym etc.). Very good value breakfast. Would stay there again.
October 7, 2013
Rated 5.0 out of 5.0 by tweedled1 Great visit
Very nice check in. The employees both chattered away with me about my hike I had done earlier in the day. I was upgraded nicely to the only suite on premise which was nice because I was thinking on my way up to Burlington I get upgraded so often in every other IHG chain but never have in any of my numerous stays in Burlington. Come to find out they only have one suite. Very clean and spacious suite. Couldn't get TV remote to work in living room but simply walked to TV to turn it on then the channels would work. No big deal as I only watched for 10 min to catch a weather report. Overall, a nice stay. I love the location of this hotel for running outside and hitting up the Healthy Living store. They also have plenty of parking on site.
October 6, 2013
Rated 5.0 out of 5.0 by carsw06367 Fall in Vermont
My family and I recently traveled to Vermont for a family reunion and wedding. The hotel staff was extremely supportive and friendly as there were several of us staying at the hotel and occupying different rooms. The pool was refreshing, the sauna was hot and the restaurant service was excellent. The hotel location was very convenient to the airport and was not far from downtown Burlington where we took some friends traveling with us who had not yet experienced the relaxing atmosphere of Church Street. Overall, I rate our stay with high marks as it was a very pleasant experience.
October 4, 2013
Rated 2.0 out of 5.0 by bilgerats Burlington visit
Booked several weeks in advance and was told a shuttle was available for the Amtrak station. Arrived to learn this was not the case....
One of the two beds had a broken box spring! Had to put the luggage bench under the mattress to keep from rolling out.
Hotel is in need of updating, wish I'd gon to the HI Express instead.
October 3, 2013
Rated 2.0 out of 5.0 by Gks33 Disappointing
I have stayed at this hotel quite a few times and it has generally been acceptable, but this time things went wrong. Upon check-in I asked for a ground floor room and was told there was no problem. When I got the key card I was surprised. It said 238 but was told it was indeed on the first floor. It isn't. We were tired and decided to take it rather than walk all the way back to the reception. After 1/2 hour the door opened and a guest walked in. He had been given the same room as us and surprisingly, his key card worked. I went with him to the reception where we were assured that everything was now all right. I got back to the room and my key no longer worked. The replacement key we got also did not work. All told four trips to the reception desk. One out of three staff members were helpful. Two were glib and incompetent, it would seem. The next morning there was a five minute wait to be seated in a less than half full restaurant. The person in charge was simply not there. This has happened also at previous stays. The wifi is weak and frequently disconnects. The coffee machine was broken. The hotel shows its age. Musty smell in corridors and rust in bathroom. Fortunately there are many other hotels in Burlington.
September 30, 2013
Rated 5.0 out of 5.0 by Travelingforwork Friendly staff
As always the staff was very helpful and friendly. The room was comfortable, quiet, and clean. Unfortunately the wi-fi wasn't usable. It was very, very slow and kept dropping out altogether. It worked fine during previous stays, but was disappointing this time.
September 28, 2013
Rated 5.0 out of 5.0 by wandacars1 Great stay awsome staff
This is the first hotel I have found that offers a choice of pillows. I can not sleep with hard pillows and having the option of firm or soft was wonderful. The staff could not have been more helpful and pleasant I was greeted by every employee I can across this mad me feel very welcome. I am looking forward to returning next September.. Thank you all.
September 25, 2013
Rated 5.0 out of 5.0 by gadamusik Great Location
Service and the staff were excellent. Located right off the highway and 3 miles to Waterfront on Lake Champlain and University of Vermont. Highly recommend!!
September 25, 2013
Rated 5.0 out of 5.0 by MikeM275 Close to downtown
Great service and maybe 10 minutes to downtown Burlington. Harpers has a nice restaurant and bar with friendly staff. Great hotel. Lots to do in the area. There is a brochure rack of things to do. Very convenient.
September 24, 2013
Rated 5.0 out of 5.0 by lowrent OK
Bar & rest areOK. Rooms are kept up and staff is very good Melinda (Melessa?) and the lady (long silver hair) covering the night shift are very good.
September 9, 2013
Rated 3.0 out of 5.0 by Mila28 Staff
I can only say that is staff at the holiday inn is outstanding. I will not go to another hotel in the area for that reason. Meagan has always been so helpful and shows outstanding customer service.
September 7, 2013
Rated 4.0 out of 5.0 by Bookaba Great experience
Everything about the stay was great with the exception of not being notified of the discount offered to the patrons staying there due to family members admitted to Fletcher Allen Medical Center. I was informed of this after I had checked out and only found out because I went to the desk to ask an unrelated question. Other than, it was a great stay!
August 31, 2013
Rated 5.0 out of 5.0 by Happyuvmmom Outstanding service
The hotel was fine but the service was outstanding.
I needed to find the Megabus stop on campus. The young women at the desk googled and printed out directions for me and the van driver made absolutely sure that I was at the correct stop (he asked several people). After opening the door and getting my luggage he wouldn't accept a tip. I was very impressed and grateful
August 28, 2013
Rated 4.0 out of 5.0 by Cookbook The surf and turf in the restaurant was excellent
The day we arrived there was a small fire in the fitness room. The staff handled the fire drill very well. As compensation for the inconvenience we experienced we were given two free meals in the restaurant that night. The surf and turf selection was excellent and the woman who works the bar was very efficient and friendly. Overall we enjoyed our stay and were ready to cycle the next day on our five day bike tour feeling well rested.
August 27, 2013
Rated 2.0 out of 5.0 by NHpete Room smelled like smoke.
Room smelled like smoke. Elevator smelled worse. Room chairs might have purchased from a yard sale? They sunk to the floor. No outlets for recharging and lap top. The holiday Inn chain is typically my first choice, this one will be my last. No mention of my elite status is ok, but the no breakfast was not.
August 24, 2013
Rated 5.0 out of 5.0 by Cynn Recent stay
We enjoyed our short stay, the staff was friendly and accomondating as we were traveling with an older couple and wanted our rooms close to each other.
August 22, 2013
Rated 5.0 out of 5.0 by Apple5 Clean and comfortable
Specifically came back to this hotel because of a great experience earlier this summer and it lived up to our expectations again. Very clean space, comfortable bed, and friendly staff. Very pleased!
August 21, 2013
Rated 4.0 out of 5.0 by hectaura comfortable but a little pricey for what we got
comfortable and clean. great pool and excellent restaurant with 5 star service. sci-fi nerd convention kept us awake with doors opening and shutting until 3 am, but i suppose this could happen anywhere...
August 16, 2013