Rated 4.1 out of 5 by 249
Rated 3.0 out of 5.0 by brandon3838 holiday visit
the hotel was ok could have been better based on i what expect from the holiday inn brand
December 15, 2014
Rated 5.0 out of 5.0 by Breeze2 Great Place to Stay!
The staff was excellent & Friendly ..stay was great....
December 14, 2014
Rated 4.0 out of 5.0 by Multi Great service
Found staff and maintenance people to be very friendly and helpful.
December 14, 2014
Rated 5.0 out of 5.0 by Clareo Friendly staff
Despite being at work on Thanksgiving Day--everyone was wonderful and very pleasant
December 10, 2014
Rated 5.0 out of 5.0 by Divalike Great Stay!
Clean room. Microwave and fridge. Comfortable bed. Great restaurant. Everything worked in the business center. Friendly staff. Manager Jane is wonderful.
December 9, 2014
Rated 1.0 out of 5.0 by Shoshannah Dirty uniforms and unhelpful front desk staff
I have stayed at this hotel several times but this last stay was not good. The woman who is the late night clerk was wearing a black jacket that was so filthy and frayed that it was disgusting. The next morning's clerk was totally unhelpful - the interstate was clogged with multiple accidents and ice and she knew this but didn't bother to tell me anything or ask if I was planning to get on the highway. Luckily a family member had texted me so I mentioned to the clerk that she might want to warn other people leaving about the problems and her response was 'we already know."
If I didn't have to use this hotel to go out of Burlington airport early in the morning for business trips I would not go back. I am a platinum member and usually like all the hotels in the IHG group I stay in, but this one is a problem.
December 5, 2014
Rated 4.0 out of 5.0 by Yellowbuzz Service goes a long way
The hotel is well past update time. With that said I do enjoy the stay here due to the friendly staff, food, and location. Rooms have always been clean in my stays. Complaints include not all rooms have frig and microwaves and the need for updates. The staff go above and beyond. Helps this aging hotel get higher marks. A+ service!!
December 4, 2014
Rated 5.0 out of 5.0 by Papilin Great place!
Always look forward to staying at this hotel. Place is always clean and staff has always been very accommodating. The rooms are always clean and "we love the pillows"!
December 1, 2014