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Rated 4.1 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by nice hotel The hotel is in excellent condition. The staff is friendly and helpul. Internet is weak, other local hotels have a better source. The reason for the low value score is the rewards program, It has downgraded to stop honoring bonus points towards maintaining status and raised the number of points to get free nights. The number of nights needed now to maintain status has lowered the value of being a member. I have been loyal for 8 yrs but corporately they don't care. If you don't care about rewards programs, this is a nice hotel. March 10, 2013
Rated 4.0 out of 5.0 by An excellent value We've stayed at this hotel many times, as both our children attend nearby UVM. It is a better value than the downtown hotels and is within walking distance of a large Barnes & Noble and the mall in South Burlington. It is within walking distance of UVM. March 7, 2013
Rated 5.0 out of 5.0 by Wonderful Service There was a mix-up with our reservations, but the Staff did a lot of finagleing to get us the proper room (even though it was a holiday weekend). February 21, 2013
Rated 4.0 out of 5.0 by Noisy heater, running toilet, sub-par shower The heater was very noisy when it clicked on. The toilet would also run periodically between flushes. The shower was probably low-flow to begin with, but the water pressure did not make for a satisfying shower experience. February 1, 2013
Rated 5.0 out of 5.0 by Employees very professional and rooms upgraded Nice renovations at this hotel and hotel staff very personable. January 27, 2013
Rated 4.0 out of 5.0 by Needs a bit more attention to the little things Morning coffee in the restaurant was luke-warm and weak., but the breakfast omellet was huge and very tasty. At dinner time, the waiter sat me at a table that had just been vacated, gave the crumbs and drips two swipes with a damp rag, and then plunked my cutlery directly on the surface. Too bad, because it spoiled the great chef salad that followed. Needs just a bit more work to move up a category. January 26, 2013
Rated 4.0 out of 5.0 by Great central location for skiing and college visits Basic, clean and comfortable room with very convenient location to all things Burlington. Even w/ room heat off it was very warm - we had to open windows in January! Fluffy towels, nice complimentary toiletry products, Strange low ceiling height in bathrooms for us tall people, but very good experience overall. Unfortunately, no continental breakfast w/ this room but plenty of nearby places to get food, etc. Would stay here again and recommend as good, solid lodging. January 25, 2013
Rated 5.0 out of 5.0 by Five Star Customer Service The staff at this Holiday Inn are great and really know how to make a traveler feel special, the way it should be.. Clean, comfortable, rooms.,.Easy off/on Interstate 89, good food, so no need to to go out again to eat... January 22, 2013
Rated 5.0 out of 5.0 by Awesome Staff and Hotel!!!! Awesome Staff and Hotel!!!!! My favorite staff were the front desk and restaraunt employees. December 22, 2012
Rated 5.0 out of 5.0 by My last visit As usual, your Hotel is an excellent choice of a place to stay in Burlington, VT. The staff is attentive and helpful. The rooms are clean and nicely appointed. Eating at the resturant is very satisfying --- breakfast, lunch and dinner and the bar are top notch with excellent food choices and quality and service. Thanks December 15, 2012
Rated 4.0 out of 5.0 by Good value for the bucks Good value,good location,and good service.Clean and polite November 19, 2012
Rated 3.0 out of 5.0 by Needs updating but very good service The rooms seem to be very old - needs a big overhaul updating guest rooms. Very good service overall with restaurant and check in as well as nicely situated to shopping and the expressway. November 18, 2012
Rated 4.0 out of 5.0 by Overall is fine I chose this place because of its location and if I could do less, I would have saved $40 a night down the road. Its average. Only complaint was ants in the room and front desk girl made it difficult to check in. November 15, 2012
Rated 5.0 out of 5.0 by Conference Travel with Children in Tow I stayed at the South Burlington, VT Holiday Inn to attend a conference and had a 2-year old and a 7-year old staying with me, as well as my sister. From the time we arrived on election night right before midnight until then end of our stay, we were particularly impressed with the staff. Our check-in staff member was cheerful, welcoming, and explained all of the amenities to us in an efficient but friendly manner. When we needed a few toiletries from the Front Desk, the staff did their absolute best to help, even contacting housekeeping to see if extra toiletries were available. When locked out of our room after a swim in the pool, with both girls shivering in towels and wet swimsuits, one of the housekeeping staff offered to help and let us into the room, preventing me from having to trek back down to the Front Desk with the kids in tow. Our room was clean, spacious, and quiet and I would return to this hotel again, if ever in Burlington. November 15, 2012
Rated 5.0 out of 5.0 by Love this place I stay here allot on business and I just love this place. The rooms, expecially the 4th floor are bright, airy, clean and spacious. The staff is wonderful and helpful. The lounge is big and clean and the bar tenders are a joy. The food is above average for any hotel. I travel allot, I mean allot and I wish all the Holiday Inns across the nation would be this nice. November 9, 2012
Rated 5.0 out of 5.0 by Great stay in a great location This hotel has a great location, with in one min drive of the highway, local shopping area and a mile or so from Lake Champlain. My room was very quite and the staff was very nice. Next time I'm in the area I will be returning to this hotel. November 7, 2012
Rated 4.0 out of 5.0 by Uncomfortable Maintenance staff - Room Smelled The Maintenance personnel oogled my wife to the point where she pulled me aside and we took the stairs rather than getting on the same elevator. The room, 444, smelled of an old smoking room. Could be from something else. Would stay at the express next time. Not worth the extra money. November 5, 2012
Rated 3.0 out of 5.0 by Staff editorial Very good accomodations, Except discussion/expo comments from registration staff directed to me and with others waiting to register about current election events from her point of view. Rather not hear as other guests concurred after checking in...I would probably not return based on this!! October 16, 2012
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