Rated 3.5 out of 5 by 97
Rated 2.0 out of 5.0 by mcm51 disappointed
We have stayed at this location many times and it doesn't seem to be getting better. Our room smelled like mildew upon arrival and throughout our stay. In the morning, the rug was moist in the entire room. The air conditioner would go on and off all night. This was no way to set it for continuous. The corners of the bathroom floor had mildew in them and I found a "chunk" of used soap in one corner...not from us.
July 20, 2014
Rated 4.0 out of 5.0 by Sue26 Nice Stay
I had a discounted rate through the University of Rhode Island for an orientation event. It was a nice hotel . Very close to campus. I stayed on the ground floor which had a sliding glass door to a patio by the pool. I enjoyed that since I did not have that boxed in feeling I get sometimes when staying at hotels. The young staff was very nice and courteous. I only wish that there was complimentary coffee in the morning in the lobby. They have a coffee maker in the room but I need real milk and not the powder stuff. I paid way,way, too much money for a tiny cup of coffee at the attached restaurant. (Which is not owned by the hotel) I will be back in the area over the next 4 years while one of my daughter's attends the school. Although the hotel was fine I think I will explore other places that have more of a vacation feel. Newport is so close, why not?
July 16, 2014
Rated 2.0 out of 5.0 by LIFC1 Poor
Nasty and overpriced rooms. Needs a major updating. Avoid if at all possible
July 15, 2014
Rated 4.0 out of 5.0 by ANJJ Very friendly front desk staffI
I feel that the elevator location is very inconvenient, located at the end of the hallway. The lighting also is very dim throughout the hallways.
July 14, 2014
Rated 4.0 out of 5.0 by Ezmerelda As expected
It was nice to see a familiar name when looking for a last minute place to stay. The room could have used a little TLC in terms of cleanliness, but my biggest problem "graffiti" was so specific that it wouldn't turn me away from another stay if I was in the area again. The prices were a bit steep, but again I think you may be paying for a familiar name.
July 12, 2014
Rated 5.0 out of 5.0 by polcat143 Great staff, and quick response to any question
Definitely a recommended place to stay. With or without family. Everything was exceptional save the internet connection which in all fairness was what I've come to expect in most hotels. I have a fast connection at home, so I'm spoiled.
July 12, 2014
Rated 2.0 out of 5.0 by Pattiel Needs updating
Hotel needs updating...
The staff was great and very accommodating....
The pool was clean and well kept...
The rooms overall were dirty...
The bathroom was dirty, there were hairs all over and the floors were filthy...
The carpets are filthy as a whole...
Cobwebs all over the rooms...
The drapes were torn...
The hotel needs a major renovation and update...
AND the elevator was in the back of the building so you had to walk through the whole 1st floor of rooms to get to the elevators... Very inconvenient!
July 7, 2014
Rated 4.0 out of 5.0 by Guy52 Excellent Staff
The staff members were excellent. Room was small but comfy beds. No refrigerator. Bathroom is way too small! This place looks great from the outside but inside needs updating!
July 7, 2014