Rated 3.5 out of 5 by 91
Rated 5.0 out of 5.0 by cdfield87 Service with a smile
The service at this hotel was tremendous. Some of the hotel amenities were limited (the fitness center was literally a treadmill and an elliptical machine and the room could have used a mini fridge), but overall a good value. Would highly recommend the Holiday Inn.
June 16, 2014
Rated 5.0 out of 5.0 by soap2boats our stay
Enjoy the great pool and enjoy a great dinner at their restaurant. Both are great!
June 13, 2014
Rated 4.0 out of 5.0 by Mandy23 Accommodating staff; bad restaurant experience
Unfortunately, we had to cancel a second room day of arrival. We appreciated the understanding and ease of canceling the room without a problem.
The restaurant refused to serve us breakfast in the morning stating," they were out of food". This resulted in a great inconvenience to our entire party. This is unacceptable!!
June 12, 2014
Rated 4.0 out of 5.0 by soap2boats Had a great time
We were in a room on the first floor and enjoyed sitting outside and having the pool right outside the siding door.
The restaurant is under new ownership but makes the same quality of food as the old great one.
Breakfast is fast and very good get the blueberry pancakes!
The staff still in training served our needed,
June 11, 2014
Rated 5.0 out of 5.0 by VM-MA Excellent customer service
Staff were very friendly and extremely helpful. Without their excellent service, this would have been an average, uneventful, fairly unmemorable hotel stay. The staff made all the difference!!
June 9, 2014
Rated 3.0 out of 5.0 by Rhody101 Pros and Cons
Convenient to University of Rhode Island. Very clean. Friendly staff.
Breakfast was cold. Wi-Fi was awful.
June 5, 2014
Rated 5.0 out of 5.0 by 4d18 The staff couldn't have been pleasanter or more helpful..
Our family of 15 went to Rhode Island to celebrate our daughter's 50th birthday. We stayed at the Holiday Inn in South Kingstown. Marie Fonseca and the staff made our experience very special. A wonderful birthday sign greeted us in the lobby upon our arrival, balloons and all. In our daughter's room the staff had also created a sign and left a single rose to say I Love You. We had a great time in the pool area. Our time at the Inn was a memorable one. Thank you.
June 5, 2014
Rated 4.0 out of 5.0 by lucy90 no breakfast offered
Overall the hotel met my needs, however i was disappointed to find that they did not offer any type of complimentary breakfast. Even a simple set up of coffee and fruit would have been adequate.
June 2, 2014
Rated 2.0 out of 5.0 by Beach Walker Disappointing experience
As far as value goes, this stay was disappointing. The hotel staff was friendly, but the hotel itself is in need of renovations and added services, particularly breakfast for guests. The location does not warrant beach-vicinity prices, and the condition further diminishes the value.
June 1, 2014
Rated 1.0 out of 5.0 by swingmeister Stay Away
Several people in our group were double billed. The staff refused to reimburse them. They all had to go to their credit card companies to get a refund.
I had written verification that a second room could be canceled day of arrival. I canceled a day in advance, and they charged my card full price. I went to three levels of staff/management, and was finally told "take it up with your credit card company, we are NOT refunding your money." Again, I had written confirmation from them that I canceled within the cancellation window.
Stay far, far away from this hotel.
May 27, 2014
Rated 1.0 out of 5.0 by Marcus118 room not clean
several long black hairs all over the room. was pretty grossed out and will not be staying there again.
May 23, 2014
Rated 5.0 out of 5.0 by URI crew Reliable, trustworthy staff
I have stayed at this hotel several times over the past 4 years. For URI graduation weekend I had 2 rooms(overpriced for the wknd); after checking out I received a phone call that something had been left behind. I was shocked to find out that my daughter had left her electronic tablet(kindle) in the room. I credit the entire staff for its reliability and trustworthiness. Thanks especially to Hillary and Ryan!
May 21, 2014
Rated 5.0 out of 5.0 by EBrard help in a bad situation
I was just staying at the Holiday Inn in S. Kingston as my son goes to University of Rhode Island. I became violently ill the first night with food poison and the two ladies on duty could not have been more helpful to me and my children. Plus they followed up the next day on how I was. It made my stay personalized as these two always do. Thank you to Heather and Courtney
May 19, 2014
Rated 2.0 out of 5.0 by kowkow Great location, good staff, not much else worthwhile
The staff is friendly, and the location is the best if you're wanting to be near URI or the Narragansett area and Rt 1 for a reasonable price. However, especially for elite members who expect a bit more, the hotel has little to offer. It is badly outdated and you feel like you're entering an old department store rather than a modern hotel when you come in the front/side. There's no free warm breakfast offered to elites - not even eggs - and I had to beg to get a late checkout of just 1 hour. While still in my room with the Do Not Disturb sign clearly posted, room service still felt it was okay to knock and ask when I was coming out. The room itself was dimly lit, and while not dirty, almost felt dirty because everything was so worn out. Even the curtains weren't aligned well over the air conditioning until to allow for light to be blocked out. It's not a horrible property by any means, but given the typical price, it's not a good value at all. It needs a refresh of perks and decor - badly.
May 12, 2014
Rated 2.0 out of 5.0 by expectsmore Expected more for the price
While overall the hotel was clean, the room looked like it was constructed in about half an hour. There were no curtains on the windows, only sheers. Woefully insufficient, once the sun came up, to allow for sleeping. The mattress was uncomfortably soft and the pillows uncomfortably hard and thick.
By 10am, the breakfast was a wasteland despite breakfast being served until 11am. Ninety percent of the vacant tables had not been cleared since the previous guest had left, food not restocked, food area a mess, spills not cleaned up.
May 12, 2014
Rated 5.0 out of 5.0 by Snapdragon52 great accommodations and excellent service
My daughter goes to URI and we often stay at this location. Each time we have been met with pleasant, helpful, and respectful people at the front desk. We've always been treated like VIPs, even before we signed up for IHC. The rooms have always been clean, comfortable, and in good repair. The housekeeping staff has also been very pleasant. I had an issue with a request for information being emailed to me. Each time I called, the person on the phone was very patient and pleasant. When I finally realized I gave them an incorrect email they weren't annoyed, but sent me what I needed while we were still on the phone. Overall, I've always had a good experience at this Holiday Inn locaion.
May 8, 2014
Rated 5.0 out of 5.0 by pixienj close to Jamestown & Newport
Our first time at this Holiday Inn. We visit Jamestown & Newport frequently and this Holiday Inn is so close & an easy drive to both towns; less than 10 miles from Jamestown. Front desk staff was very, very cordial. The bathroom was just a bit too small, but we can overlook that.
May 7, 2014
Rated 5.0 out of 5.0 by dejj Comfortable, Clean
What a friendly, helpful staff! Appreciated the comfort of the bed and how clean the hotel is kept. I was visiting my son at the University and it was very convenient.
May 3, 2014
Rated 2.0 out of 5.0 by jordb22 Not really worth it
The staff wasn't overly welcoming and friendly. The room didn't seem all up to date. It was sightly annoying at night when I wanted to relax there wasn't a TV list. Overall I wasn't impressed and won't return.
April 30, 2014
Rated 4.0 out of 5.0 by jrsygirl Overnight Stay
I've stayed at this hotel before...The staff was extremely friendly and made me feel very comfortable. I only had one issue with a smell that I noticed as soon as I stepped off of the elevator on the third floor where I was staying. I brought this to the attention of the staff, who told me that they would look into it immediately. I was going to be out for a few hours and when I returned, I was told by the front desk staff that they looked into it and took care of it and if I still detected any odor, that they would be more than happy to have me switched to a different room on a different floor. There was no more smell by the time I went back upstairs. Checkout was a breeze. I had a very pleasant stay at this hotel and will continue to book a room here whenever I'm back in town. If I could make one suggestion, it would be to get some updated bedding, specifically, the comforter on the bottom half of the bed...It looked like it could use some updating...Overall, a nice, neat and clean room with a very friendly staff.
April 29, 2014
Rated 5.0 out of 5.0 by Loretta F Accommodating Staff
I found that the staff at this Holiday Inn was extremely helpful and accommodating.
April 26, 2014
Rated 4.0 out of 5.0 by Gartell Convenient to URI
Room was clean -better than I expected. Beds were full size, and not queen size as I thought they would be -not a deal killer.
The only complaint I have is that the heater was so loud, it kept us up all night when it kicked on. We had to turn the temperature down in order to prevent it from turning on.
Staff was great
April 22, 2014
Rated 4.0 out of 5.0 by antnmare close location to Univ. of Rhode Island
location was great..food was average at continental breakfast..internet was average in hotel room
April 22, 2014
Rated 5.0 out of 5.0 by charlenel would stay again at this location
Heather and Jen were so helpful with the internet service. Anything we needed, they met our needs.
April 17, 2014
Rated 5.0 out of 5.0 by MomJo Great for the location and price
Rooms were comfortable and clean.
Staff was awesome and very accomodating for our team and their families
April 1, 2014
Rated 4.0 out of 5.0 by JDR5 Friendly staff and good amenities.
Hotel was a good value for the money. The staff was extremely friendly and attentive. Nice bar and the dinner menu looked good, although I did not have dinner at the hotel. Breakfast was very good for getting on the road quickly. Did not use the fitness room or pool, but both looked very good. Room was clean and water was hot; only complaint I have is the rooms could use some updating.
March 30, 2014
Rated 3.0 out of 5.0 by stay2014 Adequate
Close place to stay when visiting URI. Not very many restaurants in area.
March 28, 2014
Rated 3.0 out of 5.0 by cvl27 Clean room, Breakfast disappointing
The room was comfortable and clean, staff was friendly.
The breakfast was very basic and unappealing: packaged bagels and bad coffee, and there were no tables at which to eat – just the lobby sofas and side tables.
March 25, 2014
Rated 2.0 out of 5.0 by Cat87 Terrible cleaning service
The shower was clogged with hair and band-aids. We were so grossed out that we cancelled the rest of our stay after only one night.
March 11, 2014
Rated 5.0 out of 5.0 by Tom Mc Quiet Work Environment
Excellent place to get work done. The facility is quiet and there were no disturbances.
March 7, 2014