Rated 3.9 out of 5 by 47
Rated 3.0 out of 5.0 by RickofSanClemente Needs remodel
Upon check-in we were not offered any of the extras that most properties offer priority members. No complimentary anything ( managers reception, breakfast, or even a bottle of water). The whole property needs up grading.
October 17, 2013
Rated 3.0 out of 5.0 by TheBrewdude Wouldn't Return
Upon checking in, the guy in front of me was complaining to the front desk that his iPad had been stolen from his room. Staff didn't seem to empathetic. Next morning at breakfast, another guiest was telling his coworker that his truck had been broken into.
Lots of long hairs on the floor in the bathroon from previous guests.
Very noisy outside my window.
October 14, 2013
Rated 3.0 out of 5.0 by KyZIE Non-smoking rooms smell like smoke
Not recommend 3rd floor to a non-smoker. My wife & I got a non smoking room and then had to ask for another. Well, the 2nd room they gave also smelled bad. So i asked to move us to a different floor. Finally, a winner!
October 12, 2013
Rated 5.0 out of 5.0 by JBHB33 Comfortable bed and great service
I thoroughly enjoyed my stay. I would gladly choose this hotel again.
October 9, 2013
Rated 5.0 out of 5.0 by Guenzel Overall a great experience!!
A great experience and would ask, seeing that I will be utilizing this location alot in the future with the company I just began employed with, is possibly rotate the mattress' or possibly think about replacing. Again, great stay, but the mattress was somewhat worn that I felt i was sleeping up hill.
September 22, 2013
Rated 5.0 out of 5.0 by najyalc beautiful junior suite
Great location for restaurants, shopping and highways. The staff was very helpful. The room was clean, quiet and comfy.
September 21, 2013
Rated 5.0 out of 5.0 by MrRobles Service
I really would like to take a moment and thank your staff for being so Awesome. Specifically Angie, Kiran, Chris and so on sorry can't remember all the staff. They just did a wonderful job of helping me with everything. Just so you know I was there with them for almost a month at one time. It almost felt like home away from home. Great job to your wonderful staff.
September 21, 2013
Rated 5.0 out of 5.0 by Nooks great hospitality
My stay with this Holiday was wonderful..it took me a min to find a hotel that would allow me to have 8 kids for a surprise bday party for my 12 yr old.. and not to mention the location, allowed me to take the kids to Joes crab shack.. The staff was very accomdating and the rooms were very comfortable..and clean. Also the complimentary breakfast was very tasty. I travel quite often for work..and my 3 room stay with reward points. .was very rewarding. THANK YOU!
September 11, 2013
Rated 4.0 out of 5.0 by CozioUSMC Great comfort, great price, great service!
I was issued a smoking room by mistake and was quickly accommodated with a non-smoking room as ordered online. Room did not have a remote but the staff was more than helpful in providing us with one! Overall experience was great for the price and location just outside NYC!
September 11, 2013
Rated 5.0 out of 5.0 by Frederica Great service and amenities
Was happily surprised to find a microwave as well as a refrigerator and coffee or tea available in the very comfortable room. The complimentary breakfast available was superior. All of the staff were friendly and helpful. All in all this was an exceptional experience.
August 29, 2013
Rated 4.0 out of 5.0 by Ruley Comfortable bed if I was able to sleep....
Our one night stay was plagued by someone pulling the fire alarm at 0230 am. ,with it taking the local FD at least 30 min to respond. After hearing the alarm for so long it was impossible to go back to sleep. I hope the Hotel will follow up with the prosecution of these people.
August 20, 2013
Rated 5.0 out of 5.0 by Danny55 Excellent Stay
Great Hotel. Friendly staff. Great breakfast. The guy in charge of the breakfast was top notch. Would definetely recommend.
August 20, 2013
Rated 5.0 out of 5.0 by TSCGirl Wonderful!
Stayed with a friend for a girl's night out. Property was clean and we were welcomed as soon as we walked into the lobby. Room was spacious and clean. Bathroom was a nice size. Very impressed with the hotel and it's friendly staff. Had breakfast in the morning from the cafe and loved it. Would stay there again without hesitation and would recommend to others. Close to shopping and multitude of dining venues. Overall experience: Wonderful!
August 14, 2013
Rated 5.0 out of 5.0 by callofduty99 Clean , Comfortable and Relaxing!
Had to get a room for my family flying from overseas. they were delighted with the over all experience. The complimentary continental breakfast is a huge plus!
August 1, 2013
Rated 5.0 out of 5.0 by JoanneSF Best Staff
The staff at this hotel are the nicest folks. They try to accommondate as much as possible. I had one small problem and when I called after getting home the manager called me back to find out exactly what the situation was so he could correct it. How many hotel managers will do that. The bed was very comfortable and the room was a nice size with mini frig. and microwave and very clean. I am one of those people who checks corners especially in the bathroom and the floor was clean right into the corner. The towels were soft. So often in hotels, they are a bit scratchy. It is a little thing but does make a difference. Also, they have a very nice complimentary hot breakfast which is convenient and the OJ which tasted like fresh squeezed was a nice touch.
July 30, 2013
Rated 2.0 out of 5.0 by RaPi Room not comfortable
The bathroom door knobs were broken and bathroom looked old. Need to be refurbished.
Beds were not very comfortable.
Staff was not very helpful when i checked in at night.
July 29, 2013
Rated 5.0 out of 5.0 by Sachingangwar Excellent experience and helpful staff
We stayed for 3 weeks and during the 3 weeks I felt that there was no deviation in the quality of service, the staff is courteous and helpful and the atmosphere is so relaxing. the location is also excellent with all the stores at walking distance.
July 26, 2013
Rated 1.0 out of 5.0 by Melnorm Not a good time
This was not a very good stay for me. I have stayed here before, but this time was not pleasant. I was scheduled for a 2 day stay. I wanted to checkout early, I asked the counter person if I would be charged for the night since it was after 4:00pm. She said yes. I got my belongings and returned to the front desk only to find out that I WILL be charged for the night. Being a very good customer I was not happy with this. Then to top it off, my car was hit in the parking lot, and there are no surveillance cameras.
I will not be staying at this Holiday inn in the future.
July 26, 2013
Rated 4.0 out of 5.0 by Peter2323 Comfortable bed, room & excellent guest services. Convenient location & safe area.
Would defitnitely stay here again. Clean, safe & good value
July 6, 2013
Rated 4.0 out of 5.0 by PMorris Clean, overpriced, poor wireless
The hotel is clean and comfortable with a free continental breakfast and a decent exercise room if your exercise needs are basic (which mine are). It's pricey - the area itself might drive that, although the area is nothing to write home about (very commercial, not very atractive but there are shopping, restaurants and movies nearby). But my biggest complaint and the only significant reason that will send me to another hotel next time is that the in-room wireless service is horrible. I had a lot of difficulty connecting to the service and when I could connect, the signal strength was very low. Once connected it was very hard to stay connected - at the end of it all, the wireless service is useless and therefore I had no email or surfing capability.
June 24, 2013
Rated 3.0 out of 5.0 by March Breakfast was a great bonus.
The room was clean and spacious but it needs a little updating... curtains/drapes were torn. Pillows were lumpy and the sheets were worn.
on a positive note.... complimentary Breakfast choices were great. The waiter attending to the guest for breakfast was very friendly and attentive.
June 13, 2013
Rated 4.0 out of 5.0 by cdlahint Favorite Hotel in the area!
We keep coming back to this Holiday Inn. Our daughter attends Rutgers and it is convenient, well kept (the breakfast guy is THE BEST!) and more than a great value at the price. Highly receommend this hotel if you're staying in the area.
May 29, 2013
Rated 4.0 out of 5.0 by pabell Priority Club Member
The rooms have no information about the hotel or area restaurants. There are people hanging around the outside doors smoking and the litter is heavy . Place a ash tray at doors. Our favorite local restaurant is Red Robin. Our favorite employee of the hotel is Robert at the breakfast buffet. He is the best. We wonder how he remembers us each time we come. Probably because we tip him for the great food and service. Not many people do acknowledge his efforts.
May 28, 2013
Rated 1.0 out of 5.0 by Joe54 This HI property needs to seriously be re-evaluated
There is a certain "stench" throughout the entire hotel. There was hair all over the bath tub and bathroom floor. I asked the front desk clerk to have it cleaned again, and "nothing was touch 5 hours later" when I returned. I used priority club point for this stay, which made it less painful. If I would have paid for it directly, I would have not stayed at this facility.
May 13, 2013
Rated 1.0 out of 5.0 by Ignatius No Priority Club Points for Business Rate ?
Very disappointed after spending 9 Nights at this mediocre hotel that they didn't give Holiday Inn Prioirty Club Reward points for a Corporate rate. This should have been spelled out by them at time reservation was made. If this hotel doesn't appreciate business travelers anymore than this, then I will urge my Company to utilize other hotels in the area.
April 13, 2013
Rated 5.0 out of 5.0 by Jlatanej Perfect Place To Stay
I stayed here for a week while attending a class at Rutgers, and it was FAR more than I could have expected. It was a very reasonable rate, so I was expecting no frills. But Holiday Inn has clearly made a renewed effort to people, comfort and their amazing staff. The room was comfortable, clean, modern, and well-suited for evening work (free wi-fi, a nice desk, etc.). The cleaning staff took excellent care of my room every day. The gym, pool and sauna were an added bonus and made the stay even more comfortable.
But what REALLY sets this hotel apart is the people. From the front desk attendee who answered my 5:00 am questions about taxis, to the incredibly dedicated and friendly gentleman getting everyone their to-go coffees after the (great) free breakfast, to the cleaning staff, to the sweet waitresses at Ruby Tuesday's, to the lovely staff working the front desk- not a person I met was anything but lovely. People make all the difference, bravo to Holiday Inn for recognizing this and hiring amazing people.
March 24, 2013
Rated 4.0 out of 5.0 by tiredguy nice place
great service from overnight front desk clerk. tasty breakfast. Just a bit discouraging that they do not give the points for corporate lodging guests. I understand that we are getting a better than rack rate, but we can make other choices when available. Overall, a nice place to go to at the end of the day.
March 22, 2013
Rated 5.0 out of 5.0 by Handcrafted Always a good stay!
I have stayed at this Hotel many, many times over the last 5 years and the staff is always pleasant and helpful. The rooms are always clean and beds are comfortable. I am most impressed by the "free" breakfast, they set themselves apart from their sister brand, Holiday Inn Express, on two levels. the first is that it is unusual for a Holiday Inn (non-Express) to have a free breakfast, the second is the food is good from fruit and yogurt to eggs, bacon and sausage to cereal and toast. Did I say good, I meant excellent! There is even an attentive wait staff eager to make sure you have everything you need. There is a Ruby Tuesdays attached to the hotel and a plethora of other restaurants within walking distance. It is about 1500 ft to I-287, NYC is an easy commute from there. The only negative thing I can say about this hotel is, they are often booked up and I have to stay elsewhere, call ahead!
February 27, 2013
Rated 4.0 out of 5.0 by Dually06 Cash paying custermers
I know there are some bad people out there,But not all cash paying custermers are bad
January 26, 2013
Rated 5.0 out of 5.0 by Zippy428 Very happy
This Hotel delivers. The service all over this Hotel is very very good. The rooms are clean and everything that you want is there for you
January 17, 2013