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Rated 4.3 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by great service at breakfast Robert in the free breakfast buffet made our day. He greeted us professionally, and made us feel special with outstanding service. Hotel was very good, plenty of restaurants within close walking distance for lunch and dinner. Very close to the interstate, but quiet. November 12, 2013
Rated 4.0 out of 5.0 by IHG rewards bargin Good property for the IHG rewards points. Clean and comfortable bed and room. Staff was friendly. We thought that this would be a good location to take the train to Manhatten. The train station, Edison, was about 3 or 4 miles away. The parking was cheap at the station. But the train ride was about an hour to Penn Station. Next time I'll probably stay somewhere closer to reduce the train ride. November 4, 2013
Rated 4.0 out of 5.0 by Decent I stayed at this hotel for 8 weeks while away for work. It was a decent hotel. Pros: Breakfast Comfortable Bed Microwave and Mini Fridge Free WiFi Cons: A/C and Heater Staff at Front Desk Side Entrance Door The breakfast is better than most average hotel breakfasts. They usually have scrambled eggs, breakfast potatoes, bacon, sausage, and either waffles, pandcakes, or french toast. They also had the normal cereals, bagels, etc. that you would expect at a continental breakfast. I stayed in six different rooms while i was there and the air conditioner and heater were a problem in all of the rooms. They did a horrible job of keeping the room at constant temperature. Some rooms it wasnt too bad but the worst room i had was constantly overheating the room. I finally set the temperature to 60 degrees (as low as it could go) and the room would heat up to what felt like 90 degrees and then get freezing cold and continue with that cycle all night. About fifty percent of the time when i went to the front desk, no one was there for about 15 minutes. Not a huge deal except the one morning it almost made me late for work. The side entrance door was having issues reading the cards all eight weeks i was there and it was never fixed. About half way through my stay they put an out of order sign on the door, but it was still very inconvenient. November 4, 2013
Rated 4.0 out of 5.0 by good price and breakfast We enjoyed the stay,staff were very helpfull.we will come back again. October 23, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Just missed having fruit available for breakfast. Otherwise, excellent. October 19, 2013
Rated 4.0 out of 5.0 by Smoking room, for once No bad for the money. Really nice to be able to get a room I could smoke in, for once. Few and far between. Good value. Didn't eat breakfast, so no comment there. Didn't get the greatest night sleep. October 18, 2013
Rated 3.0 out of 5.0 by Needs remodel Upon check-in we were not offered any of the extras that most properties offer priority members. No complimentary anything ( managers reception, breakfast, or even a bottle of water). The whole property needs up grading. October 17, 2013
Rated 3.0 out of 5.0 by Wouldn't Return Upon checking in, the guy in front of me was complaining to the front desk that his iPad had been stolen from his room. Staff didn't seem to empathetic. Next morning at breakfast, another guiest was telling his coworker that his truck had been broken into. Lots of long hairs on the floor in the bathroon from previous guests. Very noisy outside my window. October 14, 2013
Rated 3.0 out of 5.0 by Non-smoking rooms smell like smoke Not recommend 3rd floor to a non-smoker. My wife & I got a non smoking room and then had to ask for another. Well, the 2nd room they gave also smelled bad. So i asked to move us to a different floor. Finally, a winner! October 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service I thoroughly enjoyed my stay. I would gladly choose this hotel again. October 9, 2013
Rated 5.0 out of 5.0 by Overall a great experience!! A great experience and would ask, seeing that I will be utilizing this location alot in the future with the company I just began employed with, is possibly rotate the mattress' or possibly think about replacing. Again, great stay, but the mattress was somewhat worn that I felt i was sleeping up hill. September 22, 2013
Rated 5.0 out of 5.0 by beautiful junior suite Great location for restaurants, shopping and highways. The staff was very helpful. The room was clean, quiet and comfy. September 21, 2013
Rated 5.0 out of 5.0 by Service I really would like to take a moment and thank your staff for being so Awesome. Specifically Angie, Kiran, Chris and so on sorry can't remember all the staff. They just did a wonderful job of helping me with everything. Just so you know I was there with them for almost a month at one time. It almost felt like home away from home. Great job to your wonderful staff. September 21, 2013
Rated 5.0 out of 5.0 by great hospitality My stay with this Holiday was wonderful..it took me a min to find a hotel that would allow me to have 8 kids for a surprise bday party for my 12 yr old.. and not to mention the location, allowed me to take the kids to Joes crab shack.. The staff was very accomdating and the rooms were very comfortable..and clean. Also the complimentary breakfast was very tasty. I travel quite often for work..and my 3 room stay with reward points. .was very rewarding. THANK YOU! September 11, 2013
Rated 4.0 out of 5.0 by Great comfort, great price, great service! I was issued a smoking room by mistake and was quickly accommodated with a non-smoking room as ordered online. Room did not have a remote but the staff was more than helpful in providing us with one! Overall experience was great for the price and location just outside NYC! September 11, 2013
Rated 5.0 out of 5.0 by Great service and amenities Was happily surprised to find a microwave as well as a refrigerator and coffee or tea available in the very comfortable room. The complimentary breakfast available was superior. All of the staff were friendly and helpful. All in all this was an exceptional experience. August 29, 2013
Rated 4.0 out of 5.0 by Comfortable bed if I was able to sleep.... Our one night stay was plagued by someone pulling the fire alarm at 0230 am. ,with it taking the local FD at least 30 min to respond. After hearing the alarm for so long it was impossible to go back to sleep. I hope the Hotel will follow up with the prosecution of these people. August 20, 2013
Rated 5.0 out of 5.0 by Excellent Stay Great Hotel. Friendly staff. Great breakfast. The guy in charge of the breakfast was top notch. Would definetely recommend. August 20, 2013
Rated 5.0 out of 5.0 by Wonderful! Stayed with a friend for a girl's night out. Property was clean and we were welcomed as soon as we walked into the lobby. Room was spacious and clean. Bathroom was a nice size. Very impressed with the hotel and it's friendly staff. Had breakfast in the morning from the cafe and loved it. Would stay there again without hesitation and would recommend to others. Close to shopping and multitude of dining venues. Overall experience: Wonderful! August 14, 2013
Rated 5.0 out of 5.0 by Clean , Comfortable and Relaxing! Had to get a room for my family flying from overseas. they were delighted with the over all experience. The complimentary continental breakfast is a huge plus! August 1, 2013
Rated 5.0 out of 5.0 by Best Staff The staff at this hotel are the nicest folks. They try to accommondate as much as possible. I had one small problem and when I called after getting home the manager called me back to find out exactly what the situation was so he could correct it. How many hotel managers will do that. The bed was very comfortable and the room was a nice size with mini frig. and microwave and very clean. I am one of those people who checks corners especially in the bathroom and the floor was clean right into the corner. The towels were soft. So often in hotels, they are a bit scratchy. It is a little thing but does make a difference. Also, they have a very nice complimentary hot breakfast which is convenient and the OJ which tasted like fresh squeezed was a nice touch. July 30, 2013
Rated 2.0 out of 5.0 by Room not comfortable The bathroom door knobs were broken and bathroom looked old. Need to be refurbished. Beds were not very comfortable. Staff was not very helpful when i checked in at night. July 29, 2013
Rated 5.0 out of 5.0 by Excellent experience and helpful staff We stayed for 3 weeks and during the 3 weeks I felt that there was no deviation in the quality of service, the staff is courteous and helpful and the atmosphere is so relaxing. the location is also excellent with all the stores at walking distance. July 26, 2013
Rated 1.0 out of 5.0 by Not a good time This was not a very good stay for me. I have stayed here before, but this time was not pleasant. I was scheduled for a 2 day stay. I wanted to checkout early, I asked the counter person if I would be charged for the night since it was after 4:00pm. She said yes. I got my belongings and returned to the front desk only to find out that I WILL be charged for the night. Being a very good customer I was not happy with this. Then to top it off, my car was hit in the parking lot, and there are no surveillance cameras. I will not be staying at this Holiday inn in the future. July 26, 2013
Rated 4.0 out of 5.0 by Comfortable bed, room & excellent guest services. Convenient location & safe area. Would defitnitely stay here again. Clean, safe & good value July 6, 2013
Rated 4.0 out of 5.0 by Clean, overpriced, poor wireless The hotel is clean and comfortable with a free continental breakfast and a decent exercise room if your exercise needs are basic (which mine are). It's pricey - the area itself might drive that, although the area is nothing to write home about (very commercial, not very atractive but there are shopping, restaurants and movies nearby). But my biggest complaint and the only significant reason that will send me to another hotel next time is that the in-room wireless service is horrible. I had a lot of difficulty connecting to the service and when I could connect, the signal strength was very low. Once connected it was very hard to stay connected - at the end of it all, the wireless service is useless and therefore I had no email or surfing capability. June 24, 2013
Rated 3.0 out of 5.0 by Breakfast was a great bonus. The room was clean and spacious but it needs a little updating... curtains/drapes were torn. Pillows were lumpy and the sheets were worn. on a positive note.... complimentary Breakfast choices were great. The waiter attending to the guest for breakfast was very friendly and attentive. June 13, 2013
Rated 4.0 out of 5.0 by Favorite Hotel in the area! We keep coming back to this Holiday Inn. Our daughter attends Rutgers and it is convenient, well kept (the breakfast guy is THE BEST!) and more than a great value at the price. Highly receommend this hotel if you're staying in the area. May 29, 2013
Rated 4.0 out of 5.0 by Priority Club Member The rooms have no information about the hotel or area restaurants. There are people hanging around the outside doors smoking and the litter is heavy . Place a ash tray at doors. Our favorite local restaurant is Red Robin. Our favorite employee of the hotel is Robert at the breakfast buffet. He is the best. We wonder how he remembers us each time we come. Probably because we tip him for the great food and service. Not many people do acknowledge his efforts. May 28, 2013
Rated 1.0 out of 5.0 by This HI property needs to seriously be re-evaluated There is a certain "stench" throughout the entire hotel. There was hair all over the bath tub and bathroom floor. I asked the front desk clerk to have it cleaned again, and "nothing was touch 5 hours later" when I returned. I used priority club point for this stay, which made it less painful. If I would have paid for it directly, I would have not stayed at this facility. May 13, 2013
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