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Rated 3.7 out of 5 by 467 reviewers.
Rated 4.0 out of 5.0 by business hotel The hotel was good for the stay, though not one of the best Holiday Inn's I have stayed in. The outside appearance shows it's age October 6, 2015
Rated 4.0 out of 5.0 by Close to Airport for early morning flight I stayed here for 1 nght before flying back to East Coast. Hotel staff were polite. Hotel was a little tired in some public areas but as I was not using amenties not an issue for me. Shuttle service at 4.10am was prompt October 1, 2015
Rated 4.0 out of 5.0 by Basic Hotel; Great Staff I am not the one who normally writes the reviews, but I really wanted to callout the staff at this property for their pro-activeness and great attitude. To be honest, this hotel was not my first choice when booking especially after I read the not-so-flattering reviews from previous guests. But I did end up staying here as it was a very busy week in SF and my usual places were all sold out. I probably paid 4x the usual price. When I was not happy with the room, they offered to change it twice till I was satisfied. Yes, the hotel is old and could definitely do with renovation, but the staff are very helpful and a cheerful lot. October 1, 2015
Rated 3.0 out of 5.0 by Outdated Aging property that needs to update the elevators, rooms. Building may be too old to do this. October 1, 2015
Rated 4.0 out of 5.0 by The nicest staff and a beautiful room Not to be uppity but I usually stay at "5 star" hotels. I stayed here because of a conference I was attending and I was so pleasantly surprised! The room was very well appointed, clean, comfortable and more than adequate in every way. But the best thing about this property was the courtesy and caring of the staff. The people in the restaurant and at the front desk were the nicest bunch of people I'd ever encountered at a hotel. They all went out of their way to be helpful and accomodating! I also liked that the internet was not only free but one code worked everywhere in the hotel including the meeting rooms! So convenient! September 29, 2015
Rated 3.0 out of 5.0 by Comfortable bed andgreat servicve Comfortable bed and great service. Convenient to the SFO airport. The staff is very friendly and accommodating and welcoming September 29, 2015
Rated 5.0 out of 5.0 by Fantastico Vale la pena visitarlo, muy acogedor y buena comida September 28, 2015
Rated 4.0 out of 5.0 by Overnight stay waiting for Flight Out Although we had an excellent night's sleep, and a comfortable stay in the hotel, we found it expensive as is everything in the San Francisco area. Lots of taxes added on to your initial bill. This hotel had no FREE breakfast, but the dining room had good food, and very good service. The hotel staff was excellent at responding to our needs. September 26, 2015
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