Rated 4.1 out of 5 by 261
Rated 3.0 out of 5.0 by Geauxtiger Great For Cruise-goers
We stayed in this hotel the night before our Baltic Cruise with Royal Caribbean. This turned out to be a good choice since we could easily access the City Terminal through Gate 8, located right next to the hotel (Gate 10, the other gate, turned out to be much farther away).
The room we stayed in was clean but was small and the furniture a bit old. The staff members were friendly, and overall, we would stay here again.
July 17, 2014
Rated 4.0 out of 5.0 by GCGC Great hotel
The staff make this hotel what it is.
Reception staff are excellent and breakfast staff in the mornings are the same.
Always greeted nicely and always there to help.
July 16, 2014
Rated 3.0 out of 5.0 by jes01 Car Park
Expensive night stay, and had to pay for parking which should be included.
July 15, 2014
Rated 3.0 out of 5.0 by Mark13456 Hotel is tired and basic, but location is good.
Location is near city center. The staff were friendly and helpful. However, it has to be said that this is about the most basic Holiday Inn we have stayed in (and we have stayed in many as we travel the world). The room lacked storage space for clothes so we were forced to live out of suitcases for three days. The pillows were hard. On three occasions we had to wait 15 minutes for the elevator to arrive to take us down to the ground floor. It was very difficult to get in contact with reception. We tried several times during our stay, and no one picked up at reception. We were charged an extortionate amount for 4 short local phone calls, all in Southampton area, so we would advise anyone staying at this hotel not to use the phone. The wireless band width at the hotel is weak so we did not have good connection most of the time. The bathroom did have a nice strong shower, although the tiles were cracked on the floor; and both bathroom and room were very clean, so the staff cannot be faulted for trying to make guests comfortable.
July 14, 2014
Rated 5.0 out of 5.0 by mutorcs Service is brilliant
Staff here are a credit to the company.
Rooms are spotless and location is central.
July 14, 2014
Rated 4.0 out of 5.0 by HT57 CONVIENT
THE LOCATION CAN'T BE BEAT. GREAT VALUE WITH THE INCLUDED TRANSFERS AND BREAKFAST.
July 12, 2014
Rated 5.0 out of 5.0 by GdandTd Ideally placed quality Hotel with very good service
A very good Hotel conveniently placed for Southampton's cruise terminal. The cruise, stay and park package is excellent and also a taxi to and from the terminal is a welcome addition. Overall the experience is really good, a relaxing start to a holiday, assisted by the welcoming service.
July 11, 2014
Rated 4.0 out of 5.0 by idnger great staff and location
My wife and I stayed here for 3 nights, b and b. From the start the checkin went smoothly,and staff were attentive but not to intrusive,,got to our room which was comfortable enough, but without a small fridge,that was the downside. Great location for anyone travelling on a cruise as the liners where a small walk away, but also very close to Southampton city centre which we enjoyed some nice pubs and great restaurants close by. The bar and outside could do with a makeover but don't let that stop you staying their as ALL the staff that we spoke to were very attentive and nothing was to much trouble especially reception staff and the lady on breakfast who always had a smile.
July 8, 2014