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Rated 4.1 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by a most enjoyable experience I stayed two nights and had breakfast both mornings and was very happy with the food and especially the staff who were all very cheery and welcoming. July 20, 2014
Rated 4.0 out of 5.0 by Welcoming Staff A nice comfortable hotel, where the Staff are most welcoming. Very clean tidy room .. only down side I was next to lift, would have asked for a move if I had been there for more than 1 night. Massive choice for breakfast.. Will visit again. July 20, 2014
Rated 3.0 out of 5.0 by Great For Cruise-goers We stayed in this hotel the night before our Baltic Cruise with Royal Caribbean. This turned out to be a good choice since we could easily access the City Terminal through Gate 8, located right next to the hotel (Gate 10, the other gate, turned out to be much farther away). The room we stayed in was clean but was small and the furniture a bit old. The staff members were friendly, and overall, we would stay here again. July 17, 2014
Rated 4.0 out of 5.0 by Great hotel The staff make this hotel what it is. Reception staff are excellent and breakfast staff in the mornings are the same. Always greeted nicely and always there to help. July 16, 2014
Rated 3.0 out of 5.0 by Car Park Expensive night stay, and had to pay for parking which should be included. July 15, 2014
Rated 3.0 out of 5.0 by Hotel is tired and basic, but location is good. Location is near city center. The staff were friendly and helpful. However, it has to be said that this is about the most basic Holiday Inn we have stayed in (and we have stayed in many as we travel the world). The room lacked storage space for clothes so we were forced to live out of suitcases for three days. The pillows were hard. On three occasions we had to wait 15 minutes for the elevator to arrive to take us down to the ground floor. It was very difficult to get in contact with reception. We tried several times during our stay, and no one picked up at reception. We were charged an extortionate amount for 4 short local phone calls, all in Southampton area, so we would advise anyone staying at this hotel not to use the phone. The wireless band width at the hotel is weak so we did not have good connection most of the time. The bathroom did have a nice strong shower, although the tiles were cracked on the floor; and both bathroom and room were very clean, so the staff cannot be faulted for trying to make guests comfortable. July 14, 2014
Rated 5.0 out of 5.0 by Service is brilliant Staff here are a credit to the company. Rooms are spotless and location is central. July 14, 2014
Rated 4.0 out of 5.0 by CONVIENT THE LOCATION CAN'T BE BEAT. GREAT VALUE WITH THE INCLUDED TRANSFERS AND BREAKFAST. July 12, 2014
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