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Rated 4.1 out of 5 by 308 reviewers.
Rated 5.0 out of 5.0 by Friendly staff This is the first time that we have stayed in this hotel . The staff on reception were very welcoming and extremely friendly. As we're the whole staff and would come up and talk to you and make you feel very relaxed. I will definetly be coming back when we return to Southampton. August 29, 2014
Rated 5.0 out of 5.0 by Made very Welcome Stayed here the evening before our holiday. A fantastic way to start, relax and enjoy the great welcome by all staff. In particular, Ruth in the breakfast was amazing! My only, very small, criticism is that the food and drinks seemed expensive. August 29, 2014
Rated 5.0 out of 5.0 by Good location ideally suited to those overnighting before a cruise ship holiday August 28, 2014
Rated 1.0 out of 5.0 by Problems with bill We were offered vouchers for dinner to cover the cost and then had to pay £80 and as there was no itemised bill I am still unsure what this was for. We were nearly charged for two cars when we only had one. August 26, 2014
Rated 5.0 out of 5.0 by Great Experience From the time we were greeted at reception to the moment we left we were treated with courtesy and kindness which added immensely to our stay. Great location, good food, lovely room. WONDERFUL!! August 26, 2014
Rated 5.0 out of 5.0 by Overall experience Having not stayed in a Holiday Inn before we didn't know what to expect. The staff on reception were extremely polite and helpful. When we arrived at our room it was clean and inviting, the view from the window was fantastic as we could see the ships coming into the docks which my 3 year old enjoyed watching. We all had a decent nights sleep. Breakfast was outstanding and the staff were very warming and made you feel welcome. Our overall experience was outstanding and we enjoyed the hospitality of the staff. Would highly recommend friends/family to stay there. August 24, 2014
Rated 5.0 out of 5.0 by Gret Service Good Hotel very convenient for crusing parking could be better August 24, 2014
Rated 5.0 out of 5.0 by Excellent place to stay pre cruise Stayed on cruise and park deal. Excellent value for money. Staff were extremely helpful and friendly made you feel welcome nothing was too much trouble. Room was spacious and had a good view No noise from road and good position to access the main shops and facilities of Southampton. Breakfast was excellent and the evening meal was equally as good. Would definitely stay again August 24, 2014
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