Rated 4.1 out of 5 by 162
Rated 5.0 out of 5.0 by Smine Seamless
Booked for a stay and cruise package. Everything was seamless, so smooth from quick check in, up to the room then full buffet breakfast next day and taxi to the ship. On return, taxi back to pick up the car. You could not fault this hotel, it all worked perfectly. Pleasant and helpfull staff.
November 30, 2013
Rated 5.0 out of 5.0 by fROSTY52 Fantastic harbour view
A credit to Holiday Inn, a wonderful experience from arrival to departure. Nothing was a problem, my Gluten Free diet did not present any difficulties during any visit to the fantastic dining area.
November 28, 2013
Rated 4.0 out of 5.0 by FatLock Pleasant stay
Another pleasant stay at this hotel, staff are welcoming and helpful.
November 28, 2013
Rated 4.0 out of 5.0 by HLBatc Great for a Short stay
I booked a 2 night break, for an event that I was attending in Southampton and knew that the holiday inn was in a location that was central to everything.
It also has ample parking which is a big thing when you are going to be arriving late and cannot be gauranteed a space at other hotels in the vicinity.
The hotel service was of a high standard the overall cleanliness was good, but the hotel itself needs some TLC. She is beginning to look old and tired and for such a prominent hotel in Southampton, some Love and attention would not go amiss. The reception area, bar and restaurant all look lovely but it's once you leave these areas that you see that the hotel needs some updating.
However this did not detract from my stay and I will use the Holiday inn again, should I find myself back in Southanpton
November 23, 2013
Rated 5.0 out of 5.0 by jameshardtoplease great staff = great stay
the staff really made this hotel , the gentleman on check-in made me feel very welcome and was brilliant at getting me settled , even advised me where i may get some swimming trunks from to use the facilities. the lady's on the desk in the evening printed out all the cinema times for me , basically nothing was too much trouble from any one . every member of staff I encountered were truly warm ,radiant, and brilliant ambassadors of top class customer service. why cant every hotel be run with such good staff as this ? !
November 20, 2013
Rated 5.0 out of 5.0 by Snapper1 Excellent
We had a wonderful stay here from checking in to checking out a first class experience. We had a superb view of Southampton Harbour from the wall to wall window, so nice to have lovely natural light plus a great view at night.
We have stayed in quite a few Southampton hotels, we have now found the hotel we will be staying in for future visits to Southampton.
November 19, 2013
Rated 2.0 out of 5.0 by gary86 Rather tired rooms
While the rooms and hotel were clean and had no major issues, the rooms are rather tired looking and uninspiring, certainly I've stayed in better equipped and more nicely decorated hotels for less. The location is adequate but not excellent for the city.
While functional I'd expected a nicer room for the money, I'm glad I was only staying one night.
November 10, 2013
Rated 4.0 out of 5.0 by JW60 Pleasant staff, good service, comfortable room
Our stay at Southampton was very pleasant, staff were helpful and friendly, room very clean and comfortable. Only one point I would like to make, if you book bed, breakfast and evening meal, you are limited to what you can have on the menu for dinner, if you choose something else you are charged extra although the price may be the same on the menu. Perhaps this should be reviewed.
November 7, 2013