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Rated 4.2 out of 5 by 358 reviewers.
Rated 5.0 out of 5.0 by Great location Very comfortable hotel with quiet rooms and great location. Within easy walking distance of town and for me work. All staff friendly and helpful. Great breakfast which is always a good start to the day. November 15, 2014
Rated 5.0 out of 5.0 by Great service from staff Good value. Location for shops and addition of swimming pool a bonus. Mattress a bit firmer than I was used to but this did not detract from overall stay. Will use again November 13, 2014
Rated 5.0 out of 5.0 by Excellent staff, good rooms and food We stayed here for the weekend on a deal which included dinner. We found the staff excellent both on reception and in the dinning room. We had a sea view room, which had a lovely view over the harbour and the river. The hotel is very conveniently located for the cruise ships which is obviously their main clientèle. We only had one minor problem with the room, but one more significant on the Sunday with only one lift working. This caused a lot of problems for guests trying to get cases down to reception. With nine floors the lifts are critical. We were not as inconvenienced as some other guests, but only because we had little luggage with us and we were on the seventh floor. The restaurant served good basic food, a little expensive but it is a hotel. Breakfast was 'eat all you want' and was very good. Thanks Leon. The restaurant ambience itself is a bit basic and certainly not something for special occasions or romantic evenings. However there are five separate suites which we did not look at, these are for weddings and conferences so it is likely they are more appropriately furnished and decorated. They also provide for private dining if you wish and room service for breakfast or dinner. Very good. Overall a very good experience and one to be repeated. November 13, 2014
Rated 5.0 out of 5.0 by Stay on 30th October Great room on the top floor with views of the docks. Quiet room with comfortable bed. Good service November 11, 2014
Rated 5.0 out of 5.0 by Nice hotel - great views and perfect for our Peppa Pig World Break Stayed here in a family room as part of a Peppa Pig world visit. Arrived at kids bath/ bedtime and was ready to settle (sofa bed and single bed ready made). Good nights sleep by all and a great breakfast. Staff were brilliant. Attentive and friendly. From front desk through to the team at the restaurant in the morning. We also ordered a packed lunch option (nice idea Holiday Inn) for a healthier alternative to the food available in the park. Overall a lovely stay. Thanks! November 11, 2014
Rated 4.0 out of 5.0 by Wonderful stay Clean rooms. Courteous staff. Very good view from room. comfortable bed and pillow. November 11, 2014
Rated 5.0 out of 5.0 by excellent situation for cruise embarkation Good value for money, dinner, bed and breakfast. Good food and service. Excellent accommodation and view from the room was marvelous. November 10, 2014
Rated 4.0 out of 5.0 by Hot plates for breakfast. A good stay. Very close to the city centre just 5 minutes walk to shops, pubs and restaurants. A good breakfast and hot plates. Friendly staff. November 9, 2014
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