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Rated 4.1 out of 5 by 289 reviewers.
Rated 3.0 out of 5.0 by Rooms a little dated need facelift. Furniture shabby and outdated. View overlooked car park and waste bins. Executive suite ? I don't think so !! Hotel OK But not VFM. August 16, 2014
Rated 5.0 out of 5.0 by clean comfortable and relaxing We always try to use this hotel prior to cruising from Southampton ports, we then know we will get good service friendly staff and comfortable surroundings. August 16, 2014
Rated 5.0 out of 5.0 by Hamiltons Overall excellent service all round, would only say mattress not very comfortable and pillows average. Dining staff especially good. August 16, 2014
Rated 4.0 out of 5.0 by quiet room, GREAT breakfast Great location for cruise ships, Old town, restaurants and shopping. Service was excellent, friendly, helpful. August 14, 2014
Rated 4.0 out of 5.0 by Cruise park and stay Used as part of cruise park and stay option. Very good experience, delivered to cruise terminal by taxi and collected afterwards by taxi all arranged by hotel as part of package. Very efficient service and liked the fact we parked the car and kept the keys plus a comfortable room and good night's sleep. Will certainly use this package again. August 12, 2014
Rated 5.0 out of 5.0 by Worthwhile We have stayed at this hotel 3 times in the last 3 years whenever we fly from Southampton Airport or when Cruising. We have found it to be a clean and comfortable Hotel with facilities suitable for our needs. It is value for money and the food is varied and completely acceptable. Would recommend the Hotel to all who require a hotel in the Southampton area. August 11, 2014
Rated 5.0 out of 5.0 by Always pleasant stay - great facilities all round We've used this hotel's Cruise/Stay package many times, and have always been more that satisfied with every aspect. Very convenient location and excellent accommodation and food. Staff most helpful. Wouldn't think of using any other hotel. August 11, 2014
Rated 5.0 out of 5.0 by All good! One night stop over en-route to France for family holiday. Usual very high Holiday Inn standards in terms of arrival, check in, room, staff and food. Great room with views towards the docks - made a very ship mad 9 year old very happy!! Everywhere very clean but in need of updating. Simple things like rusty shower gel holders in the leisure club showers are easy to change and don't give a good impression. IHG really need to spend some money on the hotel to bring all elements up to speed. It really didn't detract from the stay but couldn't help feel that some financial investment would make a real difference. The staff were excellent and nothing was too much trouble. Will definitely stay again when in the area. August 11, 2014
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