Rated 4.5 out of 5 by 325
Rated 4.0 out of 5.0 by Verified Reviewer Honest friendly staff
I give the staff an excellent review because I left my diamond earrings on the bathroom vanity when I checked out. I called the hotel as soon as I could after my plane landed. They had found them and mailed to my home in PA. Very grateful!!
April 25, 2016
Rated 5.0 out of 5.0 by top cat 2016 CDS
Customer service at front desk was excellent. Only problem was my key didn't work the second night and I had to get it rekeyed.
April 21, 2016
Rated 5.0 out of 5.0 by AOTCB Awesome Stay
I was very pleased with my stay. The staff is A-plus.
The rooms are clean and pleasant. Not only will I return but I will most definitely recommend this location to family and friends.
April 12, 2016
Rated 3.0 out of 5.0 by Happy29 1st room was not clean
Checked in, staying on points. Lady at front desk was not very friendlly, did not recognize my Spire Status, and while it was a night on points this was the only hotel in my 10 days of travel to not provide or offer a free upgrade due to my Spire Status. (hotel was not full either)
Got to room, and both beds/pillows had alot of black long hairs all over them. We do not have Black hair or any of my traveling family either. SO we drug our bags all the way back down, to find out she was moving us 4 rooms down the hall. This would have been nice to know when we called down so as not have to move all the luggage to the lobby THEN back up to the same floor.
New room was good. Rest of the stay was average, but not one staff member was friendly here, some even came off as rude. I would look else where on my next stay in the Memphis area.
April 11, 2016
Rated 5.0 out of 5.0 by Mrs. Walker Bathroom Plumbing
Toilets clogged easily. Had to request plunger and noticed plungers on the outside of other guests doors.
April 6, 2016
Rated 4.0 out of 5.0 by mereMere Great Place to Stay
The staff was friendly. The location was close to everything but off the main highway so as to avoid noise. Great hotel for a few nights stay!
April 4, 2016
Rated 5.0 out of 5.0 by Bulldogpokey Fantastic Stay
Manager in the dining and bar area is fantastic. knows me and my name when i walk in...fantastic!!
April 4, 2016
Rated 1.0 out of 5.0 by Lawson45 poor staff
staff was rude, breakfast was not included when it was advertised as included. Rude night staff and rude day staff.
April 1, 2016