Rated 4.3 out of 5 by 45
Rated 3.0 out of 5.0 by Flyalot Wow turned into aw
Gorgeous designed hotel and very impressive lobby. I thought this hotel seems to have everything I need from food too exercising. The parts that stood out and disappointed me the most was one staffer. His lack of professionalism was obvious from his personal cell phone usage being a priority instead of greeting guests. All the Holiday Inn hotels I have stayed at always have had a professional staffer at the front desk. This person is your first and last impression since they must greet your arrival and departure. I watched him using his cellphone while guests walked past him. Then it turns out he is the same guy that delivers the newspaper in the morning. I know this because at around 6am I loudly heard someone talking on their cellphone in the hallway. It was a personal call based on the conversation I could hear within my room. I looked out to see him with ear buds connected to his cellphone and conversing as if no one sleeping mattered.
Such a shame there aren't cellphone rules for them.
December 9, 2013
Rated 4.0 out of 5.0 by RoadWarrior11 Waited forever on my meal at the restaurant
There were two other people eating in the restaurant and I waited 50 minutes to get the manager's special which was a pasta dish. I wasn't happy but they did comp my meal. Stayed for a week and the last night decided to use the microwave but it was nasty. Whoever stayed before me left it dirty but it was obvious housekeeping doesn't check the microwave.
December 6, 2013
Rated 5.0 out of 5.0 by JPZA Great Place
i spent a few nights at this location for business. My room was very comfortable and relaxing. The lounge area was a great place to relax after a long day at work.
December 3, 2013
Rated 4.0 out of 5.0 by LEBRIGGETT GREAT AREA & ATMOSTPHERE
QUIET AND RELAXING. ATMOSTPHERE GREAT. SERIVCE FROM STAFF WAS VERY FRIENDLY. FOOD ON SITE WAS GOOD. ONE NIGHT STAY VERY RELAXING. TOO COLD FOR THE POOL AREA. TOO MUCH CHLORINE ( OR SOMETHING) IN POOL. WOULD HAVE BEEN NICER WITH A JACUZZI ON SITE.
November 27, 2013
Rated 4.0 out of 5.0 by DT80 Nice Hotel...Not the best
While we enjoyed our stay and the staff was extremely helpful and friendly, I was unable to get the room I preferred. I enjoy an oversize room, but we were told that they were booked. However, we stayed next door to an oversized that no one was stayed in. Additionally, the pool was small and deep. With a pool as small as it was, having it more shallow would definitely be more kid friendly, since not many adults go swimming for leisure at hotels anymore. Lastly, I am an IHG member. Although new, I was still not recognized and appreciated for that status. Had I not previously stayed at a HI in Memphis and been treated so WELL and first class, I may not have noticed this lack of recognition.
November 19, 2013
Rated 5.0 out of 5.0 by Jacquie1 Wonderful service, rooms and staff
My husband and I wanted a night out and decided to stay at the Holiday Inn. It was wonderful. Room was awesome. We had no noise on our floor and it was so relaxing. Definitely recommend staying here. The staff was great! The omelets there are to die for! !!!!
November 13, 2013
Rated 4.0 out of 5.0 by Ozark5413 Quality Facility
I recommend this HI especially to all visitors of Graceland
October 27, 2013
Rated 5.0 out of 5.0 by DaisyM194445 Room very confortable plenty of room
Had a great room with plenty of space for our out of state guests to come in and celebrate Holiday with us, Plenty of outlets for the kids to use their Christmas gifts. Area around hotel had plenty of shops to look around. Hope we get to stay there again in the coming year.
October 25, 2013