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Rated 4.5 out of 5 by 155 reviewers.
Rated 4.0 out of 5.0 by No ADA-height commode We had reserved a room with an ADA-height commode. When our plans changed we tried to change our check-in date by one day using the IHG web site. Got a message that no rooms were available. I called the front desk and supposedly reserved a room of the same type. When we checked in the receptionist confirmed that the room had an ADA-height commode. When we got to the room we discovered that it was a "regular" room with a ridiculously low commode. Being tired from traveling we "made do" not having the stamina to attempt a room change. Somehow the communications broke down. "Small things" like commode-height can be "big things" for disabled customers! August 24, 2014
Rated 5.0 out of 5.0 by Early flight next morning Stayed because it was easy off of I 55 and close to a off site airport parking. Arrived very late (1am) and left at 5am so we needed to go to bed quickly. Called staff ahead of time to make them aware of late night arrival. Front desk really nice August 21, 2014
Rated 5.0 out of 5.0 by great place it was a great stay very clean and spotless very well lad out great enterance the room were very quite and comfort and i gave it a five star August 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel Our stay was simply to rest while we were moving from our home that was selling. We needed a shower to refresh and a bed to sleep in to restore our energy to attack another day. We arrived late and arose early. The staff were really friendly. We only had one problem. Somehow a breakfast we did not eat made it on our room tab. The staff was immediately responsive and removed it from our bill. Great place to stay for business or leisure. August 19, 2014
Rated 5.0 out of 5.0 by Good clean and quiet hotel The hotel was clean both inside and out. Seemed pretty new. The rooms were clean and quiet and the price was reasonable. August 19, 2014
Rated 3.0 out of 5.0 by Comfortable hotel Was disappointed that there was no continental breakfast. August 18, 2014
Rated 5.0 out of 5.0 by clean and fresh near shopping but not near Airport would recommend an airport shuttle to hotel August 18, 2014
Rated 5.0 out of 5.0 by Great Staff Very nice Hotel, very nice people! If in the area would recommend this Hotel. Very clean comfortable rooms. August 15, 2014
Rated 5.0 out of 5.0 by The Best Hotel ever This is the best Holiday Inn that I have ever stayed in. I had an opportunity to relaxed. It is very spacious and quiet. I was wowed by it's appearance and cleanliness. I want the manager to reward it's employees for making this Holiday Inn TOP NOTCH. The presence of hard work is definitely there. Keep it up Southaven Holiday Inn. August 15, 2014
Rated 5.0 out of 5.0 by awesome experience personnel was very friendly and accommodating, room was clean, food was good. I stay here for the night to get an early flight out to go see family in another state. August 13, 2014
Rated 5.0 out of 5.0 Love Holiday Inn from the smells to the comfy beds!!! It is so comforting to stay in a familiar setting with friendly, happy faces and greetings. From the first smells walking in the door to the comfy beds at the end of the day - this is the place to stay. Great place to come alone, with your love and even with your feel welcome and are treated like special guests. August 13, 2014
Rated 4.0 out of 5.0 by no surprises The hotel did a good job of meeting expectations and providing great service and ammenities for a great value August 9, 2014
Rated 4.0 out of 5.0 by Comfortable Facility Great Property - Modern and Clean Appearance, consistent service. August 8, 2014
Rated 5.0 out of 5.0 by Great rest After driving 400 miles, the room was clean, quiet and restful. Enjoyed the stay very much. August 6, 2014
Rated 5.0 out of 5.0 by Rest stop I arrived without reservation due to driving I-55. Regardless, the reception from Kimberly at the front desk was like I was family coming home. It was a very restful stay; quite and relaxed. I look forward to bringing the family and making a vacation in Memphis just because of this hotel. It is rare to find a location so nice. Thanks again. August 3, 2014
Rated 4.0 out of 5.0 by A good experience, clean, quiet. I enjoyed my stay here. It is a nice, clean motel in a great location for southaven. I would stay again. I did not use the restaurant. August 2, 2014
Rated 5.0 out of 5.0 by Charlesetta's Retirement Party I had only one problem, the bathroom next to the pool was full of wet towels all over everywhere and the floor was wet! My overall stay was fantastice!! July 27, 2014
Rated 5.0 out of 5.0 by Broomfield Family Reunion Great property, wonderful staff in particular Leon! He went over and above to ensure that all of our needs we're meet. Such as Recommending area restaurants, nearby shopping and points of interest including directions. Leon was very attentive in every way. And before the end of our stay he became an honorary family member. July 21, 2014
Rated 5.0 out of 5.0 by In Memphis for business I have stayed at the Hilton Garden Inn in the past and the Holiday Inn was a much better value for my stay and to my wonderful surprise will be my go to hotel any time I travel to Memphis! The staff was so accomodating and helpful. I had a wonderful room with a jacuzzi type tub that was just what I needed after my travels. The staff made me feel like family from the moment I checked in. I will always reserve here as long as I travel to Memphis for work. July 20, 2014
Rated 2.0 out of 5.0 by auto dealer good location for hotel in the southhaven area. close to restarants and shoping. July 14, 2014
Rated 2.0 out of 5.0 by Not too impressed! Was not pleased with the room location. Had spot light out side both of our rooms we booked. The curtains would not close out the light. Used duct tape and safety pins the second night we were there. You could hear all of the noise from out in the hall from early risers and late stragglers. Was placed in rooms over the main event room which accommodated a family reunion. Music (not our type) blared for a couple of hours before we complained. We were asked to bear with it a while longer and then they would ask them to lower the volume. Which they did within an hour. Didn't understand why a grandmother with family was placed in these rooms. July 9, 2014
Rated 5.0 out of 5.0 by Great Service This was a special occasion and the internet pricing was less than what I paid and I had a event there for food and banquet room. Did not think that was a value.for all that Was paid. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed good internet service The bed was great and I had several well rested nights which make a big difference when you're working away from home. I usually carry a hot spot for interneytservice but was not able to bring one on this trip. The service provided in the room allowed me to handle all my business functions in a very timely manner. July 7, 2014
Rated 5.0 out of 5.0 by Nice hotel I have stayed here three times on my trips to the Memphis area. It's a nice, clean, safe hotel. Walls are a little thin, so you might hear some noise from the next room. But other than that, a really nice stay. July 3, 2014
Rated 4.0 out of 5.0 by Nice Hotel but problem with keys it would have been a very nice hotel stay if I had not have a problem with keys. July 3, 2014
Rated 5.0 out of 5.0 by Informative staff with excellent service This was a last minute change of plans reservation. Staff very helpful and accommodating. Facility spacious, comfortable and clean. Located away from highway noise yet easily accessible to main roadways, restaurants, shopping centers and entertainment. Lots of children in hotel for sports tournament, but all was quiet by 2130. Only negative, was our mattress was uncomfortable, not our usual IHG experience. Still, overall a very positive experience and stay. June 29, 2014
Rated 5.0 out of 5.0 by Great and friendly service The staff was excellent to work with. I was very disappointed that there was not a complimentary breakfast with the booking. I was also disappointed in the cost of the breakfast buffet...I thought it was too high and the food was sparse. June 26, 2014
Rated 5.0 out of 5.0 by Great Hotel Great, comfortable, well-air conditioned room. Extremely convenient to shopping and restaurants. Very clean and nice (but small) pool for kids. The young gentleman working at the front desk night shift was extremely rude and unprofessional to my wife, and then to me. I would not hire that young man to scrub toilets, much less help hotel guest. At night, there were quite a few drunk gentleman at the lounge area both inside and out. Never really felt unsafe, just not comfortable walking around there with my young children. Besides those two facets, very nice stay. June 25, 2014
Rated 5.0 out of 5.0 by Awesome hotels This new hotel was a wonderful accommodation. My daughter loved the indoor pool. June 23, 2014
Rated 4.0 out of 5.0 by HI Southaven, Ms. very expensive compared to other HI properties and in other locales June 23, 2014
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