Rated 4.5 out of 5 by 267
Rated 5.0 out of 5.0 great hotel
Excellent service could not have asked for more . Food . Room. Hospitality . Excellent
October 12, 2014
Rated 3.0 out of 5.0 by Funnyface Strange Bath
Hotel is fairly new and of course has a trendy bathroom. However the new super baths plug hole is in the middle of the bath,so when the anti slip bath mat is installed,the water cannot escape! My wife said only a man could design a bath for a hotel like that.
We had an early flight to catch so asked for call. It did not happen, when we left the staff said the message was sent three times and "bounced " back. So why did nobody knock on our door????
Is handy for Southend Airport
October 10, 2014
Rated 5.0 out of 5.0 by Ivan hoe great start to vaction
Stayed at the Holiday Inn Southend and found it to be the perfect start to our holiday, it is only a 5 min walk to the airport and booking online was easy, I did use a web site to get the best deal.
October 10, 2014
Rated 5.0 out of 5.0 Customers Satisfaction
I am glad to inform you about your hotel customer’s satisfaction was excellent, you care about your customers need, values and cultures.
I was happy to be stay in this hotel, also I will prefer next time my visit to use your services.
October 9, 2014
Rated 5.0 out of 5.0 by Nikki123456987 Amazing hotel that topped of our wedding perfectly
Thank you to all the staff and Holiday Inn for topping off our wedding with a wonderful stay. All the guests that stayed said how good a hotel it was and our suite was amazing!!
Thank you so much for continuing what had been a perfect day
October 8, 2014
Rated 4.0 out of 5.0 by Keith48 No early breakfasts
Nice comfortable accommodation, such a shame that they have not solved the problem of early departures, for customers travelling on early morning flights from the airport next to this facility
October 6, 2014
Rated 5.0 out of 5.0 by davemad Comfortable stay
October 6, 2014
Rated 5.0 out of 5.0 by chris2204 Friendly
We stayed at the Holiday Inn Southend before going on holiday to Tenerife and thoroughly enjoyed the experience. We enjoyed a relaxing drink at the bar before a meal in the restaurant, which was excellent. It was the perfect start to our vacation.
October 2, 2014
Rated 5.0 out of 5.0 by MKD1965 A great hotel
Good Quality at a reasonable price. Rooms are very comfortable and the facilities are good.
October 1, 2014
Rated 5.0 out of 5.0 by Me and Thee Pre Holiday Stay
Even though we live quite local to the airport, we decided to start the holiday off with no rushing or last minute panics. The hotel was well placed for the airport, and we included 15 nights parking. The highlight was the evening meal in the restaurant. The menu and service was fantastic! none of the usual items in the 'season vegetables' - the food was so good that I would recomend even just going to the hotel for the restaurant!
September 29, 2014
Rated 4.0 out of 5.0 by Puddles1977 Lovely, clean, comfortable room - Just dont expect to get fed.
The room was very nice. Modern, comfortable, clean and had a lovely bathroom. Just dont expect to be able to order from the 24 hour menu as it would seem the staff have a phobia of it and will tell you to order online from just eat.
September 25, 2014
Rated 5.0 out of 5.0 by JJO65 Happy courteous staff and pleasant surroundings
We were greeted with an extremely friendly and polite lady behind the desk who assisted with our questions around obtaining taxi services with no hesitation. The hotel is modern and new looking and we were very comfortable and pleased with the cleanliness and being so close to the airport the soundproofing was excellent too.
The only down side was not enough comfortable seating available in the bar area but that was not really a negative.
September 25, 2014
Rated 5.0 out of 5.0 by Aspe Anne Love coming to this hotel.
We love everything about this hotel. The rooms are clean and comfortable. The staff are friendly. The parking is great and reasonably priced. The proximity to the airport is amazing. The restaurant is very good and because of this we always eat a dinner and a breakfast every stay.
September 23, 2014
Rated 5.0 out of 5.0 by kirundai Best holiday inn hotel
The hotel is exceptionally very nice.
The decor is with character, relaxing top floor restaurant with nice views.
Varied restaurant menu and above all, a splendid atmosphere.
September 22, 2014
Rated 4.0 out of 5.0 by susieq22 Comfortable bed and good service
Checking in was quick and easy, the room was comfortable. Staff were helpful when we required a taxi and on our return, we were still able to obtain refreshments.
September 21, 2014
Rated 4.0 out of 5.0 by MR R REEVES A ONE NIGHT STAY
We stayed at the Holiday Inn being the nearest to Southend Airport because the rail operator could not arrange a train from Billericay to Southend Airport for our 07.00 flight.
The hotel was clean the bar area had a overall view of the Airport, we slept well.
I would use the Hotel in the future.
September 21, 2014
Rated 4.0 out of 5.0 by LAP1 September - 1 Night Stay
I stayed with my family at the Holiday Inn Southend last Saturday evening. Mixed feelings about the stay although overall OK. It was the details that let it down.
Firstly, Reception meeting and greeting was excellent. I believe it was the Duty or Front of House Manager that checked us in. He was very welcoming, acknowledged that I was a member of the IHG Club and provided useful information.
We booked two Executive Rooms on a Dinner, Bed and Breakfast rate. Had wanted to book the premier rooms which have a separate seating area with a sofa but the hotel only has four of these and they were all booked. The rooms were clean, well equipped and had great views of the airport runway (as requested). In fact the hotel had met all our requests, high room, airport view and next to each other. The beds were really comfortable, and there was a choice of hard or soft pillows.
So far, so good. Where things weren't so good was the restaurant named 1935. It was a few small things such as no bread with the starter. When I asked for this, I was given a supermarket white slice which had already been spread with margarine! The pudding was Eton Mess, but didn't actually have any fruit with it, only syrup. The set menu was very limited, despite costing £25 and added a supplement of £5 for steak. Breakfast was OK - but the sausages were really fatty, and anything bespoke was extra.
Another issue was that there was only one set of towels per room and one robe. We had to request extra as there were two people in each room!
Upon checkout, the bill wasn't correct. Despite being assured in the restaurant that we had £100 credit under the DBB arrangement between us, they had calculated this incorrectly and the bill was £35 over! This was rectified, but there was a delay and this mean't missing the once every 30 minute train to London - not good.
It would be nice to know that these things would be addressed as it would influence us staying again.
September 17, 2014
Rated 5.0 out of 5.0 by ItheJD Good place to stay
Stayed for 2 nights with my wife whilst visiting relatives, ideal location, no noise from the airport and great views. Breakfast was good with views over the surrounding area and airfield including the legendary Vulcan.
Also very near the train station if needed.
Hotel is new so it is clean and comfortable. Only complaint is the room lighting as we found it strange to only have one bedside light set-up. Even worse it was on my wife's side!!
Staff were friendly and efficient.
September 17, 2014
Rated 4.0 out of 5.0 by Susie Sue Great Hotel
Very clean and friendly hotel, ideal location
Rooms are airy, bed comfortable
Great food and sevice
Restaurant overlooks the runway great views
September 14, 2014
Rated 5.0 out of 5.0 by Endeavour90 Excellent Business or Leisure Hotel
This was my third stay at the Holiday Inn Southend and it was up to the expected high standards. I was pleased that the reception staff remembered me from previous visits but also found that all the staff were as attentive, helpful and openly welcoming.
The rooms are spacious and comfortable and the restaurant menu is varied but always good quality.
If you are flying/going on holiday this hotel is a good choice - being close to Southend Train Station and right beside Southend Airport, but don't worry, although you can watch the planes take off and land from the comfort of the Bar or Restaurant, the sound insulation is perfect and you won't be disturbed by the noise.
September 7, 2014
Rated 5.0 out of 5.0 by DERBYBOY WHAT AN AMAZING NIGHT !
MY GIRLFRIEND FLEW INTO SOUTHEND AIR PORT
WE WAXH CHECKED IN AND IN THE BATH WITHIN 30 MINS ! ROOM WAS CLEAN AND TIDY BATHROOM WAS SPOTLESS !
September 6, 2014
Rated 5.0 out of 5.0 by AuPaddy Fantastic Views
After an initial hic-cup regarding our booking which was overcome by the excellent reception and duty managerial staff our stay went from strength to strength.
After a minor issue with our first room which was totally out of the control of the hotel we were re-allocated for the remainder of our four night stay after the first night. The room to which we were re-allocated was spacious and extremely comfortable with the most stunning of uninterrupted views across Southend Airports airfield.
The quality of the mattress afforded us the best four nights sleep we had for months.
I can do nothing but recommend this bright airy hotel which is designed to make the very best of it location and recommend anyone visiting to request an airfield side room on the fourth floor - fantastic.
September 5, 2014
Rated 5.0 out of 5.0 by Berti5 Gästesofa
Sehr schönes Hotel, freundliche Mitarbeiter,
Gästesofa nur bedingt für 2 Kinder zu empfehlen,
Sehr nah am Flughafen und Bahnhof
September 4, 2014
Rated 5.0 out of 5.0 by Anne105 Comfortable and efficient
Great family room, comfortable and spacious.
We had to leave at 4.30 am, but despite that we were able to have breakfast ( although not the full cooked version available slightly later)
We were able to have coffee, juice, toast and cereal which set us up nicely for our flight.
September 2, 2014
Rated 5.0 out of 5.0 by peachey197 Dog friendly and excellent
Our greeting by the reception manager was warm and friendly. I had specific requirements regarding shower access and it was explained to me that we had been allocated a room which would enable me to be comfortable bathing. Our dog was happy too which means a lot to us. We used the hotel restaurant which once again did not disappoint. We will return and would not hesitate to book another hotel within the Holiday Inn trademark.
September 2, 2014
Rated 5.0 out of 5.0 by Ananse Excellent experience at Southend Holiday Inn Hotel, London
Website was user-friendly, reception was great, room was comfortably ventilated and clean, tasty food and overall costs was value for money. But I didn't a copy of my hotel bill as I was told printer was not functional! Highly recommended though.
August 28, 2014
Rated 5.0 out of 5.0 by Suffolk Chris Dinner menu
If you are vegetarian I suggest you look elsewhere for food. The restaurant menu and the bar menu were very short on choice. With the restuarant being fully booked we were only able to eat in the bar. The only vege choice was burger and chips!!. However, we were allowed to order from the restaurant menu (at restaurant prices) but this only extended the choice by two dishes. The food was well presented, fresh and tasty without too much wait.
Also, at breakfast, the only yogurts available are made with gelatine.
August 26, 2014
Rated 4.0 out of 5.0 by hanspeed Excellent location
No complaints with regard to the standard and location of the hotel, but would expect free parking and WiFi, especially for an executive room.
August 22, 2014
Rated 4.0 out of 5.0 by giraffe77 Comfortable stay
Our stay at the Holiday Inn was lovely, the staff when booking were excellent and the reception staff were very efficient. I was a bit disappointed in the selection of beverages at the bar, they were sparse. I would also like to say that when you have a double room it would be nice if you didn't have to share a bath towel.
August 20, 2014
Rated 5.0 out of 5.0 by pinkice Fantastic overall experience
I stayed in the Superior Suite on the night of my wedding. The hotel was clean and all staff polite. They were helpful and assisted in anyway needed. Big thank you's to Hailey for all the phone calls etc planning the wedding. Sue for looking after us on the night. Haz the receptionist who went above and beyond to help us.
Fantastic hotel :-)
August 20, 2014