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Rated 4.5 out of 5 by 303 reviewers.
Rated 4.0 out of 5.0 by Perfect base for a boys weekend I booked several rooms here for a stag weekend. Excellent value and flexible with cancellations (up to the day of check in, pay on arrival) which was great as people inevitably drop out near the time. Is around £11 in a taxi from both Southend promenade and Leigh on Sea which are both good nightspots. 24 hr McDonald's conveniently located next door. Right next to the airport but didn't even notice the noise. Good room standard as you would expect, friendly staff and a good bar, a little pricey for drinks but otherwise a great hotel and would definitely recommend staying here. July 2, 2014
Rated 5.0 out of 5.0 by Hotel next to the Airport It is a commfortable, nice, clean Hotel and having good kitchen. July 1, 2014
Rated 4.0 out of 5.0 Good overnight stay Excellent stay at the Holiday Inn Southend Airport. Happy with the value as it was a special offer. June 27, 2014
Rated 5.0 out of 5.0 by Excellent airport hotel. Love this hotel......we keep returning. Attractive, clean, good staff, good food, close to airport and with secure parking. June 27, 2014
Rated 4.0 out of 5.0 by reception and down stairs bar there was a strong smell in reception on both days we stayed and no bar or cafe at floor level . this area was closed off . the staff told us that it was fuel smell from the airport . June 27, 2014
Rated 5.0 out of 5.0 great service The lady at reception is a gem and really helpful. Thank you. This was a very different experience from my last stay at a holiday inn when I went on holiday last year June 26, 2014
Rated 5.0 out of 5.0 by Perfect This must be our fifth stay here and every time it' faultless. Comfy ,clean room, helpful staff and good food. What more can I say! June 26, 2014
Rated 4.0 out of 5.0 by Superb Staff Customer Service Skills My wife and I were really impressed with all staff members on duty when we stayed overnight on Friday 20 June. They were incredibly helpful, cheerful and generally courteous. Very well done! We've stayed at this hotel on several occasions now and it makes for a "stress free" flight via Southend Airport the following morning. I'm sure we'll return in the future. Many thanks; John and Janet June 25, 2014
Rated 5.0 out of 5.0 by Great stay It was my second time and it was good. Staff very professional and friendly, the room was clean and comfy and food is very good too. June 23, 2014
Rated 4.0 out of 5.0 by Friends Wedding Weekend Overall a good weekend stay. Customer service was excellent and all staff couldn't have been more helpful. Only had breakfast each day however food was good and staff were again very helpful with any extra needs. Only Let down was that as a family of 4 sharing one room with just one Double bed and one Sofa bed it felt a little cramped, however for most people / couples on nights away this wouldn't be a problem and would be a comfortable stay. Check-in Was as quick and easy as it could possibly be, Check-out however was a little hectic, just two people trying to check out so many people caused a bit of a delay and a bit of a queue. Overall i would certainly use this hotel again and wouldn't hesitate to recommend it to a friend or family member. June 23, 2014
Rated 5.0 out of 5.0 by super stay great for southend airport, parking very easy, room very good and quirt June 22, 2014
Rated 4.0 out of 5.0 by Weekend with family Service and rooms were of the standard I have come to expect. Always a worry when you book a hotel for family worrying that they think it's value for money and enjoyable but my did on both counts, thank you HI. Big bonus was that I could bring my dog as well. June 22, 2014
Rated 5.0 out of 5.0 by The icing on the cake A friend & I booked a twin-room as we were guests at my Nephew's wedding. The stay at the Holiday Inn was excellent. We could book in early, the staff were very helpful & it made the weekend perfect. Thank you June 20, 2014
Rated 5.0 out of 5.0 by Overall In all honesty. I can not find a single fault with anything connected with my stay. June 15, 2014
Rated 2.0 out of 5.0 by Bad night sllep and not because of the planes! A waste of money booking the superior room as you will be located under the resturant and will hear creaking all night from people walking back and forth! Very disappointing service from the front desk to the breakfast staff. i really wouldnt have thought this hotel was a 4* seemed like a poor 3* June 13, 2014
Rated 5.0 out of 5.0 by Another Great Experience This was my fourth stay at this excellent hotel; each time has included a weekend. Although the hotel has been well occupied, my room has been peaceful and quiet; this has been a real joy. I have always requested for a room facing on to the Airport as there is always something to watch; however, the sound-proofing is superb. The view from the 1935 Rooftop Restaurant is just stunning. The Restaurant Staff are polite, welcoming, and attentive; on two nights I had guests to entertain to Dinner. As on all my previous stays, I have found the quality and presentation fully up to standard and all my guests were full of praise and were intent on visiting the Restaurant again. My principal guest on the Saturday night arrived in a wheelchair; nothing was too much trouble for the Restaurant Staff; and, because of the 'scalloped' design of the chairs, he was able to easily slide on to the chair, and hence felt immediately part of the group for the evening. When visiting Southend again, I would not think of staying anywhere else. As on my departure, as for my arrival, your Reception Stall are first class and combine courtesy with helpfulness. Congratulations to the Hotel Manager, he maintains an excellent Team Spirit. Well Done. June 12, 2014
Rated 5.0 out of 5.0 by A room with a view... A great location to stay that has the different view of a working airport which is not noise intrusive & helps keep children amused... The food was very good too backed up by very helpful staff from point of arrival to departure... An admin error between booking a travel cot was trouble free rectified within minutes... amazing service.... June 12, 2014
Rated 5.0 out of 5.0 by business trip made easy I travel all over, this Holiday Inn is one of my favourites, especially for cleanliness and service. the reception staff need a special mention. I do however think the food is expensive for what it is, although delicious June 9, 2014
Rated 5.0 out of 5.0 by Comfortable room and excellent service My room was spacious and comfortable, newly furnished and kept very clean. The bathroom was particularly good. Staff were very cheerful and helpful. Breakfast was an extensive buffet of very good quality. Overall, a good hotel, with excellent service, providing very good value for money. June 6, 2014
Rated 4.0 out of 5.0 by Staff make you feel welcome Naz and the front of house staff always make you feel welcome and greet you with a smile when you return from a busy day out visiting. Nothing is too much trouble for them, the hotel as usual was very clean the bed comfortable and you wouldn't know that you were beside an airport as you couldn't hear anything. Once again a thoroughly enjoyable stay. June 5, 2014
Rated 4.0 out of 5.0 by Good location and good service Got a group deal for a wedding party. New well appointed facilities. Good location for airport and railway. Decent breakfast with good service. Skyline bar offers views over airport and sound insulation very good. June 5, 2014
Rated 5.0 out of 5.0 by great food and service my husband and I stopped for our wedding anniversary the stay was made memorable June 5, 2014
Rated 5.0 out of 5.0 by great stay Staff were exceptional - caring, helpful and attententive June 5, 2014
Rated 5.0 out of 5.0 by First Class Stay Only stayed one night at this hotel following a wedding. The service was excellent from start to finish. Check in was smooth & easy, our executive double room was fantastic, spotlessly clean, with a lovely comfortable bed and was overlooking the runway at Southend Airport. Breakfast next morning couldn't be faulted, the staff were so nice & polite and the choice of food was brilliant. We enjoyed a hearty full english breakfast before checking out. If I had one complaint it would be there were no vegetarian sausages offered at breakfast, which didn't affect me but did affect my partner. All in all a great hotel and will definitely stay there again. Thanks to everyone for making our short stay so enjoyable. June 5, 2014
Rated 4.0 out of 5.0 Mixed Feelings Hotel very nice, clean and modern. The bar and restaurant reasonable priced and good quality. We stayed at this hotel for my sisters wedding in Leigh on Sea so had booked a few rooms plus parking. The down side of the hotel was the parking system. This was a complete fiasco and not explained properly on checking in. The obtaining of tickets and the validation requirement so that you could come and go was a joke! In fact, I could not get my car out of the car park which resulted in being late for an appointment with the bride the morning of the wedding. Security were rude and on returning to reception the receptionist (Yoshi?) was rude and not interested in helping us with the situation. As I had already paid £5 per night to stay in the car park I was told I had to pay another £5 to get out! Because of the poor customer service and manner in which we were spoken to we wont be staying there again! June 4, 2014
Rated 5.0 out of 5.0 by fantastic hotel and very competent staff couldn't fault hotel and staff were all very friendly and helpfull June 4, 2014
Rated 4.0 out of 5.0 by Friendly but not perfect staff. People try hard but standards are a little hiss and miss, depends who you get. The same greetings are obviously scripted and get very tiresome. June 4, 2014
Rated 5.0 out of 5.0 by Easy to find great location Does exactly what it says on the "tin" Great location, lovely friendly staff, convenient and good value for money. June 3, 2014
Rated 5.0 out of 5.0 by I'll be back! I paid a really reasonable price for the room, including breakfast and thought that was a great deal. I wasn't expecting much for the money but was pleasantly surprised. Room very nice and comfortable and smart bathroom. The views from the 5th floor bar were amazing through huge windows. Bar prices reasonable too. i would love to go back to this hotel. June 3, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is a well run hotel close to Southend Airport. Very welcoming receptionists, clean and well appointed rooms. Great place for overnight stays on flying from or to the Airport. June 3, 2014
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