Rated 4.1 out of 5 by 157
Rated 5.0 out of 5.0 by Jimmy 2014 Nice Stay
Staff is freindly and room service is very good. I would recommmend this hotel to others on business or leisure.
December 23, 2014
Rated 4.0 out of 5.0 Staff
Very friendly and accommodating. Restaurant food is as good or better than other local restaurants.
December 22, 2014
Rated 5.0 out of 5.0 by needsleep63 nice stay
nice stay the staff there is great they went above and beyond my expectations
December 19, 2014
Rated 5.0 out of 5.0 by Allen75 Staff makes you feel welcome.
Always a nice stay at the HI Southgate. Friendly staff welcomes you and makes sure they recognize you as a PC Platinum.
December 12, 2014
Rated 2.0 out of 5.0 by Room1 Overnight experience
Unfortunately, our stay was not good. We had a free pass to use since we had to cancel our wedding reception. Since we could not get our deposit back, we were given a $50 dinner certificate and free night with a king/Jacuzzi room. Shortly after we got there, we noticed a (what looked liked a maggot) crawling on the floor. We took a picture of it and showed one of the housekeepers. The staff was very nice and tried to be comforting. When we looked at the window across the back of the room, there was bugs build up along both sides of the windows. They chaulked our window and vacuumed but really, unacceptable as far as our stay. Dinner was great but we will not stay there again.
December 11, 2014
Rated 4.0 out of 5.0 by Dr. Mom Staff was the best part of the stay!
Although this property is a little tired and could use a freshening, the staff was exceptional! I travel for work and have stayed in numerous hotels. It is rare that every staff member that I encounter is pleasant, welcoming, and eager to help make my stay the very best it could be. The cleanliness was not the fault of the cleaning staff, just an older property.
December 9, 2014
Rated 4.0 out of 5.0 by Russ62 Very nice hotel. Great location
We have always stayed at this hotel when visiting Southgate. Never have any complaints. This last visit was great except for the comfort of the bed and the pillows. Not sure what has changed but the bed was rock solid hard. My ribs and back were sore for most of the next day. The pillows put my head in such a position that my chin practically touched my chest. No give what so ever. This is not a normal experience with this hotel. We have always been comfortable before. Hope they are not updating the rooms with these mattress' and pillows.
December 8, 2014
Rated 4.0 out of 5.0 by smurphy12 Another Great Stay
Enjoyed my stay as always. Stay here many times for business as the hotel is close to our office and the service is always consistent
December 8, 2014