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Rated 4.2 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Great hotel! What a staff! Huge kudos to Courtney and Travis for making my week-long stay so great! So personal and attentive to details. Thank you! Great property. Very clean and serviced rooms. Will absolutely be back! July 17, 2014
Rated 2.0 out of 5.0 by Would rate EXCELLENT but mattress was very poor If mattress is upgraded on ground floor, would rate this experience a "5". Staff and services exceptional. Mattress was so soft with little support that back ached the next day and unable to sleep. Was told that the floor is scheduled for an update soon and hope quality mattresses are used as in other Holiday Inns. Other HI have had very wonderful mattresses. Again, staff were EXCEPTIONAL!!!! July 17, 2014
Rated 4.0 out of 5.0 by Great Place To Stay I was only there for a couple of nights on the weekend for business, but my stay was very good. The only things that I really missed were a way to contact the hotel from the airport for a ride (I was expecting that they would be on the accommodations board at the airport) and free breakfast. Other nearby hotels had both of these features available to their guests for the same price. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed, friendly, helpful staff it was a joy to stay at this facility. The staff was friendly and helped us to find our was to the area where we had business, even printing out a map and directions for us. Would like to have seen a complimentary breakfast for the price of the room, but the coffee provided in the room was quite good. Would definitely stay there again. July 17, 2014
Rated 5.0 out of 5.0 by Overall High Quality At this location, we stayed one night that our organization paid for and was able to get a second night at the discount price. This made it easier for us to stay and not worry about getting to the airport too early. July 16, 2014
Rated 5.0 out of 5.0 by Great Customer Service from everyone The entire team at this Holiday Inn are about making your stay the best.. They go out of their way to do things for you and they really dont have to. If you want a great place to have a meeting, I suggest you book it at this location and have them do your catering as well. Very good food and they do their best to meet your needs. Great place to stay and to hold meetings at. July 16, 2014
Rated 5.0 out of 5.0 by Soft sheets and friendly staff I've stayed at this hotel twice and have been satisfied both times. Everyone very friendly and rooms have been in great shape, and clean. That's a big thing with me. When we return to the Spokane area, this will be the first property I check with (although I don't like the central reservation set up). July 7, 2014
Rated 2.0 out of 5.0 by Had problems with paint fumes We got in late and after discovering that the shuttle stops running at 12:30and had to take a cab that was rough, but understandable), we were given a room on a floor undergoing active remodeling. The odd of paint was very strong in the hall, less so, but still noticeable in the room. We would have changed rooms, but were dog tired and so we went to bed. We both woke up with headaches and felt 'hung-over'. We left in a hurry to get fresh air. I am not so sure it is a good idea to put people into rooms that soon after being painted. July 3, 2014
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