Rated 4.3 out of 5 by 264
Rated 5.0 out of 5.0 by goldpanner Going home
Arrived after my flight landed around 11pm to check in, Cesley and David were fantastic. I did not have any herbal tea in my room and David found some for me, even though he could have said none was available he did not and helped me out. There were both cheerful and smiling when I checked in and recognized me as an IHG member. Cesley updated me on the improvements to the property and what was to be coming. Very friendly staff and the hotel should be proud to have them as employees. Breakfast the next morning was great and I did not get the server's name but she was fantastic with a positive and cheery attitude. It was a real positive to start off the day!
March 21, 2015
Rated 5.0 out of 5.0 by Hank0388 Very Nice Hotel
Rooms were clean and well appointed. staff efficient and helpful. had a very pleasant stay
March 21, 2015
Rated 1.0 out of 5.0 by Disgusted Doc Don't expect too much from the staff!!!!
The internet service was spotty throughout my stay. I was blown off by the front desk staff by their insisting the problem was with my hardware, not the hotels. I talked to numerous other visitors and they all were experiencing the same cut offs in internet service. The first time I used the toilet it overflowed. After calling the front desk they sent up a young lady (not a janitorial service person) who HANDED ME the most disgusting toilet bowl plunger wrapped in a human excrement containing bag stinking to high heaven!!! She said "Here you go." then disappeared! Soooo, IF THEIR TOILET OVERFLOWS, YOU GET TO CLEAN UP THE MESS!!! AND enjoy the smell all night long! That was my first night. The second night a family occupied the adjacent room and allowed their young children to run up and down the hallways until midnight, screaming and hollering. The front desk personnel did absolutely nothing to stop the commotion in spite of repeated complaints by myself and other people TRYING TO SLEEP! I had to be up at 3 am, so I got next to no sleep that night! Overall, NOT an enjoyable experience, and I would NOT recommend this hotel because of the poor management.
March 19, 2015
Rated 4.0 out of 5.0 by SD74 I like staying here before I fly
The hotel staff is very nice and professional. The food at the downstairs bistro style bar is really good to close out a trip and relax before getting ready to leave.
March 18, 2015
Rated 5.0 out of 5.0 by Trisha22 Great staff and service, and the most comfortable beds!
We had a glitch in our travel plans, and needed a place to stay. This was the perfect place to relax, de-stress, and enjoy a great night's sleep!! I will definitely stay here when I am in Spokane!
March 18, 2015
Rated 5.0 out of 5.0 by Soccer Team Manager Great for Sports Team!
Our soccer team stayed overnight at the Holiday Inn. The hotel was perfect, from the hotel manager that arranged an affordable team rate package to the lobby sign welcoming our team by name. The rooms were quiet and clean, the location handy to downtown, and the staff friendly and helpful. We would definitely stay there again if our travels take us to Spokane. Thank you Holiday Inn Spokane Airport for a wonderful experience!
March 15, 2015
Rated 5.0 out of 5.0 by TELCOINSTRUCTOR Thank you!
Very nice hotel, staff was very helpful and courteous during my stay earlier in the week and at the end of the week.
I would like to thank the housekeeping group and Front desk staff for finding my personal items I left in the room and sending them to me. Thanks again!
March 13, 2015
Rated 5.0 out of 5.0 by Chuckles15 Condition of the Room
The only request is to check the thermometer settings in the room to insure a better sleep. Don't know how to solve the dryness issue, but I need a good sleep.
March 12, 2015