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Rated 4.2 out of 5 by 293 reviewers.
Rated 5.0 out of 5.0 by Relief The hotel was clean, quiet, very comfortable with a beautiful view. The hotel staff was patient and informative - answering all of my questions about the area. The breakfast was plentiful and delicious, with great coffee to get the day started. July 28, 2015
Rated 5.0 out of 5.0 by Good overall value, nice location. Friendly staff and clean rooms, kid and pet friendly. Great location for the shoreline, and clean indoor and outdoor pools. July 26, 2015
Rated 3.0 out of 5.0 by Disappointed We encountered numerous problems at this location though it was a beautiful location with NICE amenities. First, we were luck enough to get an associate in training that could not check us in. Then as a platinum club member we actually received a down- graded room which looked at a hill of grass ( and the rooms are VERY small with small beds. ) Then our room was dirty- best I can tell- a youngster had wet the bed and possibility clean sheets were on top?) It took three tries at the desk to get the problem rectified. Service at the desk and at the restaurant was SLOW and not so friendly. These took a toll on our time and the pleasure of this trip. July 25, 2015
Rated 5.0 out of 5.0 by Pleasant Stay Our check-in was without hassle, greeted as a Platinum member. Property is conveniently located to access any Grand Haven activity and venues. Room was very clean and quiet, really facilitated getting a good night's rest. July 24, 2015
Rated 5.0 out of 5.0 by Spring Lake is great value and pet friendly! We have again enjoyed a nice stay at Holiday Inn Spring Lake. It is made more enjoyable by the fact we can bring our dog with us. The room is clean, has a frig, and easy access to the parking lot. The staff is always friendly and helpful at this hotel. We plan to come again soon. July 23, 2015
Rated 4.0 out of 5.0 by Conference Attended an off-site conference. Our room was clean and bed was comfortable. Staff was very friendly and accommodating. Jack's Restaurant had very good food and neat view. July 21, 2015
Rated 4.0 out of 5.0 by A good night's sleep during business travel. This was a lovely hotel bustling with summer vacationers. Too bad I was there on business. The front desk staff was friendly, efficient and professional. My room was spotless with great looking inviting beds, and equally as comfortable. I was quite surprised that the GM left me a "handwritten" welcome note as a Gold IHG Member, nice touch. I had a quick breakfast the next morning, lovely cafe, service slower than would be expected for a less than half filled cafe. July 20, 2015
Rated 5.0 out of 5.0 by Nice Rooms Nice, clean rooms and general hotel areas, friendly staff and a great location right on the water. July 20, 2015
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