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Rated 4.0 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Much needed MI trip Great location - friendly staff. Overall was a very nice place to stay while visiting Grand Haven/Spring Lake. November 4, 2014
Rated 5.0 out of 5.0 by Business trip Nice hotel. Room was clean and had a balcony. I didn't get a room with a view but I am sure the other side had nice views of the water. Hotel lounge was great for watching the game. November 3, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay I really enjoyed my stay at the Holiday Inn Grand Haven in October 2015. My bed was comfortable, October 30, 2014
Rated 5.0 out of 5.0 by Worth it Holiday Inn Grand Haven is always worth it. Nice facilities, location, Jack's restaurant.....I always enjoy my stay on this side of the state. October 29, 2014
Rated 4.0 out of 5.0 by Great Staff We enjoyed our two night stay at the hotel. Everyone we encountered at the hotel were extremely friendly and helpful. October 23, 2014
Rated 5.0 out of 5.0 by Enjoyable stay While the rooms were very clean, the rooms need upgrading. The noise coming from the hall was very loud. And during night could hear people in the hallway. Would be nice if breakfast could be served earlier on Saturday as we had booked the package to include breakfast Saturday morning but had to be on our way before they opened at 8am. We had to be to our granddaughter's volleyball game by that time. We were refunded the amount for the breakfast but was inconvenient to have to find another place to eat. But over all stay was nice and our dinner the night before was excellent. October 22, 2014
Rated 4.0 out of 5.0 by Service Service for breakfast was very slow. We waited an hour for our breakfast after ordering it. We were the first ones in the restaurant. October 16, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and convient I have stayed at this location many times over the years. It is my mind it is the only place to stay when in the area. October 15, 2014
Rated 5.0 out of 5.0 by Wonderful My wife and I spent two nights at the Holiday Inn Grand Haven-Spring Lake this fall. We returned after spending one night a year earlier while meeting friends for a get together and catch up on the latest. We love this Inn because of the friendly staff and the wonderful nights sleep we get. Clean rooms and great beds when you travel are what you're looking for after all. We didn't eat at the restaurant this year because we were exploring the area trying to find where and what the locals eat. If you are in the area by all means visit the Village Baker and the Baker's Wife, one of the few places you can find Bavarian style pretzels that are out of this world. I would recommend this Inn to anyone. October 14, 2014
Rated 5.0 out of 5.0 by grand haven Nice relaxing change of pace from the suburban hotels I normally stay in for business. October 11, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE Upon check-in we were told that both the pools were under maintenance. We were given $30/per night off of our bill (we were staying for 3 nights). We were thrilled with that compensation. On Saturday night I had to call down to the front desk @ 12:30 am (I guess that is actually Sunday morning) due to excessive noise from other guests that had decided to make the hallway their personal party space. The front desk was very kind & said that they would send security down immediately. They did. The next morning there was an envelope under our door that contained 2 vouchers for a free Sunday buffet or breakfast, along with a letter apologizing for the noise. This was an extremely generous way to "downplay" the previous night's disturbances. We were thrilled with the staff & how they handled everything. Whenever we come to Grand Haven we will be staying at the Holiday Inn! October 7, 2014
Rated 5.0 out of 5.0 Great Place Even though I stayed here due to work, it is a beautiful area, the building October 7, 2014
Rated 5.0 out of 5.0 by Good location for West Michigan This is a nice property. I've stayed here several times. October 7, 2014
Rated 4.0 out of 5.0 by Pretty location and great service Only wish the towels for the pool were larger because it was chilly going to the room. Had a nice stay. October 6, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! Excellent location, very attentive staff, all around excellent choice for a place to stay in Grand Haven, MI. Will definitely stay here next time you can bet on that!! Thanks a lot! October 4, 2014
Rated 1.0 out of 5.0 by terrible poor condtion not the cleanest place I have ever stayed Jeffrey the desk clerk was the one bright spot October 1, 2014
Rated 5.0 out of 5.0 by Lake view By the lake friendly and accomadating staff great place to stay. September 28, 2014
Rated 5.0 out of 5.0 by Great service The room was great and the staff was excellent. The food at the restaurant was excellent and the bar was a great place to hang out with friends! September 25, 2014
Rated 2.0 out of 5.0 by Over Priced for Condition of property Flew into town for an interview. Stayed here by recommendation of the company I was interviewing with. I would describe it as...lipstick on a pig. The lobby and front area were nice and welcoming. Get down the hall, into the elevators, hallways, and room, and they are dated, filthy, and something I would expect in a hotel at half the price. Very disappointed. September 14, 2014
Rated 3.0 out of 5.0 good view of water excellent place to see water and boats, easy to locate, good desk service September 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Stayed here from in Sept , great location, lovely Clean Rooms , beds were superb as I suffer with my back but had no problems at all (thumbs up on that ) the Staff always had a smile on their faces and have plenty of knowledge on the best way to get around. That was great me and very helpful. Breakfast had plenty to choose from and the view of the water was great. If I go back to Spring Lake in the near future I would choose to stay here with out having to think of trying some where new. So all in all this was a fantastic holiday Inn certainly lots of ammenities and a great location September 12, 2014
Rated 5.0 out of 5.0 by A lovely night away Service exceeded our expectations, we loved our view and we experienced a nice and comfortable stay. We will definitely come back. September 11, 2014
Rated 5.0 out of 5.0 by Great Hotel We were returning from a wedding in Charlevoix and we were tired and the weather was pretty lousy.. We always try to stay at a Holiday Inn where possible. The was no mistake on our part. This property is well kept in a great location and the staff was super helpful and as always the room and other areas were immaculate. We plan on going back to grand haven in the fall and we for sure will stay here. September 5, 2014
Rated 5.0 out of 5.0 by Great Great location and friendly staff I would recommend September 4, 2014
Rated 1.0 out of 5.0 by Worn Out The Holiday Inn - Spring Lake/Grand Haven is going down hill. The rooms are getting worn out. Some rooms smell horrible. Refrigerators that don't work, broken doors, clogged sinks and tubs. Theses are just a few of my last experiences in staying there. Not worth the summer pricing. Take the fall and winter to over hall the rooms; please. August 25, 2014
Rated 5.0 out of 5.0 by Very clean room and very quiet even in the morning. This is our second visit to this hotel and we love it for the comfort and knowing everything is clean. It is in just the right area for our husbands to go fishing and all the unique shops for us (the ladies). A few more outlets would be nice, but that is the only thing we would suggest. August 22, 2014
Rated 4.0 out of 5.0 by A lovely spot to visit We enjoyed our visit. I have only one suggestion... the quality of the paper products used in the bathroom were very poor. Also the cleaning staff seemed very uptight. August 22, 2014
Rated 4.0 out of 5.0 by guest activity was too loud There were many people attending various functions (mostly weddings) and the activity up and down the halls was extremely loud and lasted late in the night and early morning. Made it impossible to sleep August 20, 2014
Rated 5.0 out of 5.0 by Outdoor dining a plus The deck at Jack's provided a wonderful setting for "the girls" to relax, converse, and dine. August 19, 2014
Rated 5.0 out of 5.0 by Wonderful Vacation Spot We had a wonderful time at this very nice hotel! The staff is very friendly and does a great job seeing to every need. We also enjoyed the hotel restaurant and staff very much as well. We would highly recommend this hotel to anyone looking for a good clean room and courteous staff! August 18, 2014
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