Rated 3.9 out of 5 by 89
Rated 1.0 out of 5.0 by stevelO4 Disappointed
Extremely disappointed to find out at check inn that both the pool and hot tub was closed. Would have been nice to have known that when I made the reservation or when I confirmed it.
Voiced my displeasure when I checked in and was not offered any consideration at all other than to go swim at the high school.
Stayed away from the hotel the entire day. When I finally arrived back at the hotel and actually arrived at my room the temp inside the room had to 90 degrees. Never was able to regulate the temperature. The thermostat rotated 360 degrees with no stopping.
The room was either 90 degrees or 60 degrees.
Miserable nights sleep.
My hope is that the location is 100% functional when my daughter gets married in May. Otherwise I should look elsewhere for a block of rooms.
February 26, 2014
Rated 5.0 out of 5.0 by Cin345 Great Stay
This hotel is a very great place and the bar was nice
February 23, 2014
Rated 5.0 out of 5.0 by Geddyrush Great stay!
I always enjoy coming back to Grand Haven Holiday Inn! The staff is professional and friendly. The rooms are clean. The dining is great and the relaxing bar atmosphere is a treat! It's also a treat being on the water and watching the wild life roam. Hats off to April, Heather, Jeffery, and several others that make this a stay that I would highly recommend..
February 4, 2014