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Rated 4.3 out of 5 by 180 reviewers.
Rated 4.0 out of 5.0 by Good Choice Holiday Inn is a good choice in Springdale area, it's closer to all places and it has good rooms and service as well. December 15, 2014
Rated 4.0 out of 5.0 by Privacy Lots of rest in very private room enjoyed the stay.... No one banging on door. December 13, 2014
Rated 5.0 out of 5.0 by Would Return This was a great hotel. The only complaint I have is that I could hear the lobby music in my room, as the layout with all rooms over the open atrium doesn't offer a quiet hall. Also, a tree was so close to the outside of our room, that every time the wind blew, the tree branches were hitting and rubbing on the window/walls of our room, with made for quite a lot of noise. The hotel itself was great. December 10, 2014
Rated 2.0 out of 5.0 by Not a good experience I tried to cancel my reservation a week prior to my visit but was unable to due to booking under the 'Early Bird Special.' If I were to cancel they would charge me for the entire stay, so naturally I did not cancel my reservation. I had reserved two kind standard rooms for two nights. However after checking in I noticed we received two double queen rooms. I brought the problem to the manager who said he was unable to help me because the hotel was full. He then transferred me to another manager who proceded the same way. They stated that the 'head manager' was off for the weekend and there was no one else to help me. They continued to divert the situation over and over and were very unpleasant on the phone. So I decided to deal with it. It was one thing for the reservation to be wrong but the rooms were subpar. The drains backed up-disgusting, the rooms were very outdated, and there was no complimentary breakfast (even though holiday inn advertises this). I would not recommend this particular Holiday Inn. December 3, 2014
Rated 5.0 out of 5.0 by A lovely facility Comfortable room and beds. A quiet experience in a lovely hotel that has held up well over the years. I was delighted by it. My granddaughter thought the atrium effect was awesome. November 29, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice hotel overall, my room did not include a refridgerator. Did not utilize internet so I can not comment in regards to. Sleep rating was average, not certain if it was me or what, but could not sleep good. November 28, 2014
Rated 5.0 out of 5.0 by Capable and caring staf Elizabeth and Andrew were very capable and attentive to any questions and concerns. The elevators were under remodeling while we were there and one of the cleaning staff offered to show us the service elevator that was being used in the interim. I mentioned that my 92 yo mother may not be able to walk that far and before I knew another courtesy staff member showed up with a wheel chair for us to use for the day as needed. Everyone was very attentive to our needs. November 25, 2014
Rated 4.0 out of 5.0 by Nice value for the price point. Convenient location, friendly service, great room and wonderful weekend away! November 25, 2014
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