Rated 4.3 out of 5 by 75
Rated 2.0 out of 5.0 by Sayloa Mixed Feelings
The staff and courtesy was amazing and I appreciate their attitudes and care of the guests. BUT. Through my reservations I asked for adjoining rooms (I booked 2 rooms). I received two separate confirmations so I actually talked to reservations two times. They confirmed my request for adjoining rooms. When I arrived, it took 20 minutes to get checked in because they were trying to trouble shoot and find a way to get me adjoining rooms because they were not available. The lady who was checking me in said that she could see right there on the screen my specific request and need for the adjoining rooms. In the end - I wasn't able to have the adjoining rooms. I am very frustrated with this - as with any trip I'm sure this would be a huge inconvenience for anyone, but in this case we were in town for my daughter's gymnastic competition and no girls were able to stay in our rooms because of this. This upsets any and all parents involved due to the plans that were made. This is so completely ridiculous and cruel to the girls. This is why I even Made the reservations for 2 rooms! I wasted money, my family was upset the whole night, and the kids were up late because they were trying to still make it work. So irritating. The hotel is beautiful and the rooms were clean.. but beyond inconvenient.
February 27, 2014
Rated 1.0 out of 5.0 by Taylor 365 Very noisy
Very noisy called front desk was told that they couldn't do anything about the group in the common area being extremely noisy till 930 or 1000. We had to get up really early and noise continued till 11;00 and after! .
February 26, 2014
Rated 5.0 out of 5.0 by SRCooper Excellent Hotel
I have stayed at motels/hotels around the country with many chains. This hotel is exceptional in every way. Great atmosphere with the open lobby and interior, the breakfast that came with the room was very good, and the waitress' were attentive and friendly. The room was clean, large and nicely furnished. This was my third stay there and I would highly recommend it to anyone.
February 5, 2014
Rated 5.0 out of 5.0 by rustyjames Great location and friendly staff.
Great hotel and perfect location when visiting the Springdale area. Rooms are quiet and comfortable.
January 3, 2014
Rated 5.0 out of 5.0 by JSmith523616 Enjoyable Stay and Outstanding Service
I recently stayed at this location and I had an amazing experience. The staff was really great and they were very responsive to my needs and the needs of my family members. The Restaurant Manager was amazing to my kids and they really enjoyed the meals each night. Also the night front desk receptionist was amazing. She accommodated me and my children while we were there. Kudos to the Staff and Management of this hotel. I look forward to staying there on my next visit.
December 31, 2013
Rated 5.0 out of 5.0 by Angie4 Corvette Christmas Party
My local corvette club held their Christmas party at this hotel. It was a great time. The meeting area and buffet were good. The after party in the Presidential Suite was fun and our guest room was awesome. Spacious room, clean, comfortable. I would have liked a down pillow but otherwise it was great.
December 18, 2013
Rated 5.0 out of 5.0 by DavidandJini I love this Holiday Inn, the Staff ROCK!!
All I can say is that whenever you sleep away from home and have to stay at a hotel, the staff of the hotel can make or break your stay. The staff at this hotel are wonderful! Even during the ice storm where they were limited on available staff, they catered to our every need with grace, patience and humor! We did not want for anything as even when something was not perfect, they immediately had someone take care of it and it was all done with a smile!! I will never stay anywhere else if I need a hotel room in the NW Arkansas area. I tried some of the other, some newer, establishments and they have NOTHING on this hotel. All I can do is say Thank you for a wonderful stay that truly was better than home (I did not have to do the dishes!!)
December 16, 2013
Rated 5.0 out of 5.0 by Jason27 Great Stay
I took a group of students to a convention here and it was a great experience.
December 16, 2013