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Rated 4.3 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by comfortable bed andvery good service very clean rooms and very big room with large sitting area with two televisions August 19, 2014
Rated 3.0 out of 5.0 Out of Date Hotel The hotel property, specifically the entrance, lobby and atrium areas are dated and worn. Plastic plants, non-working fountains, cracked floor tiles, brass in abundance. Not the quality and appearance I have come to expect from IHG. Fortunately, the room had been updated. Guess their budget didn't stretch. August 18, 2014
Rated 5.0 out of 5.0 by Great stay I was in town for one night for an expo. Everything at the hotel was exceptional. We checked in and out quickly and easily. I neglected to pack a few items and guest services was very quick to get the times to me. August 11, 2014
Rated 3.0 out of 5.0 by Just a regular Holiday Inn three star experience The hotel is a bit dated by todays standards - it needs to be renovated. I've stayed at this hotel several times for business as it is close to the business head office. Breakfast is nothing special - just the usual fare of fake scrambled eggs. The room service menu has been cut back so that you are really better off getting food ordered to your room from outside. Rooms don't seem to be vacuumed every day - if you are staying for multiple days and the TV selection is very limited. Furniture in the room appears used and could be freshened up - ditto for the bathroom. The bed is comfortable with a lot of pillows - elevators are an issue with frequent failures - leaving just one elevator functional. There are hardly any managers on site and when you do ask to speak to them, they rarely make themselves available and never call you back. August 10, 2014
Rated 4.0 out of 5.0 by Quit room Quit and easy to get to. Comfortable bed. Friendly staff. I'll stay there again. August 7, 2014
Rated 5.0 out of 5.0 by Great place Overall very happy. air cold have gotten colder and coffee make next to the toilet was a bit odd. But that's about it. August 7, 2014
Rated 5.0 out of 5.0 Comfortable bed and fabulous staff My daughter and grandkids stayed there on our way back from Iowa. It was very comforting to sit in the hot tub and relax and then sleep. The management and staff were very sweet and very helpful. I will stay there as often as I can and I would recommend staying here. August 7, 2014
Rated 5.0 out of 5.0 by Nice hotel and stay Very nice appearance. Friendly staff and clean spacious rooms August 7, 2014
Rated 5.0 out of 5.0 by fantastic. i visit this hotel 3 times a year and i never have a complaint! great people great place! August 6, 2014
Rated 5.0 out of 5.0 by Great staff! Traveling with three kids is never relaxing but the hotel helped find me a suitable room which was perfect! King suite was very comfortable and separate living area was great! Check-in staff was great! August 6, 2014
Rated 5.0 out of 5.0 by Very accommodating Our family and friends stayed at this hotel for my daughter's wedding. Everyone was so accommodating from making reservations to the end of our stay. THANK YOU! July 31, 2014
Rated 5.0 out of 5.0 by **** SECOND STAY - HIGHLY RECOMMEND **** I live in Tulsa, OK and last year took my 3 Granddaughters to Springdale, AR for several activities, i.e. train trip, museums, sight seeing. We decided to do the same trip this summer and take in different sights. We stayed at the Springdale/Fayetteville Holiday Inn for the second time and really loved it. The facility is beautiful, the girls loved the pool, breakfast, and overall experience of a very upscale hotel. This location is good to all train trips, museums, shopping, etc. I highly recommend this hotel and will stay there again if/when we go back. I lived at the Holiday Inn in Stockbridge, GA for 13 mos. on a work assignment several years ago (same suite the whole time) so I know the standards of these hotels and always choose them when traveling. July 23, 2014
Rated 5.0 out of 5.0 by Pleasant Accommodations and Staff The clean and inviting atrium provided a warm welcome. Accommodations were wonderful for a spontaneous family reunion that had expanded a little more than originally expected. Hotel staff worked with us to make our gathering a very pleasant and positive experience. July 21, 2014
Rated 5.0 out of 5.0 by Vacation We booked this room for one night and after we got there we stayed a extra night because the room was so nice. The kids loved the pool and the food was very good, we ate in the hotel both nights the food was very good. Staff was very helpful and very knowing about the city. July 20, 2014
Rated 5.0 out of 5.0 by great service excellent all around; staff were very polite and helpful; room was clean and had great accomodations July 11, 2014
Rated 1.0 out of 5.0 by room accommodations I had reserved a room with 2 queen sized beds as there were 3 in our party. We were given a room with a King bed and an uncomfortable sleeper sofa. Staff was unwilling to switch us to another room . Staff told me that because we had a special conference room price , they would not accommodate our request for room change. July 4, 2014
Rated 5.0 out of 5.0 by Work Trip This hotel was spot on. The room was very spacious and clean. The breakfast was very good all week and i would recommend to anyone. Just a great overall experience. June 30, 2014
Rated 5.0 out of 5.0 by Good location and facilities Rooms were clean and spacious. Beds were comfortable and the room was sufficiently dark and cool for sleeping. Lobby was very lovely. Breakfast was nice and had a bit of variety. The swimming pool and hot tub were nice. June 27, 2014
Rated 4.0 out of 5.0 by great room, good service Had a great time. Only problem was one of the elevator's was out of service in the am when everyone was trying to get down and check out. June 26, 2014
Rated 5.0 out of 5.0 by plenty of space, clean so nice to be in a place that has good upkeep. the room was very clean and we did not feel cramped at all. lots of room June 25, 2014
Rated 1.0 out of 5.0 by attitude and altitude some front desk employees need a refresher class on how to treat hotel guests during their stay. would recommend another set of elevators to accommodate guest activity, especially during check-in and check-out while conferences are being held. June 24, 2014
Rated 5.0 out of 5.0 by Beautiful facility Beautiful facility. Review done on survey! I already answered all of this on the survey! June 23, 2014
Rated 5.0 out of 5.0 by Staying at the Holiday Inn in Springdale/Fayetteville area I enjoyed my stay at this hotel. The group I was with had included a good rate and a free breakfast everyday. The breakfast was excellent with scrambled eggs, Biscuits and Gravy, different kinds of breads for toasting, make your own waffle, hot oatmeal, and several juices and water. It was great. June 22, 2014
Rated 2.0 out of 5.0 by great hotel but needs to do more concerning breakfast over all I liked the hotel but when you are at a convention and they serve what they did that morning it turns a lot of people off in staying there June 21, 2014
Rated 5.0 out of 5.0 by Outstanding This Holiday Inn was the headquarters hotel for a national convention, and we were there for a week. The entire experience was outstanding, and all comments or evaluations of the services, staff, and facilities are top rate. It was indeed a pleasure to spend a week at Holiday Inn Springdale, AR. Thank You. June 19, 2014
Rated 5.0 out of 5.0 by Rooms I have no real complaint. But, here is something to think about for all Holiday Inns not just for the one at Springfield, Arkansas. Do you really need four pillows on each bed? I use only one. Do you really need four or six bath towels in the bathroom? Hoiw many towels does it take to dry oneself? Think of the savings to Holiday Inn if the number of pillows and bath towels were cut. June 19, 2014
Rated 5.0 out of 5.0 by Well Maintained and very pleasant Hotel This a very up to date and well maintained hotel. Comfortable accommodations; Friendly Staff that makes you feel like a valued guest. June 18, 2014
Rated 5.0 out of 5.0 by Business traveler The Springdale Holiday Inn is an excellent business hotel. The room is clean. You will sleep well with their superior mattress and solid climate control. The staff is polite, attentive and friendly. The breakfast is much better then average. The only drawback is they book many conventions and special events and you can get shut of even if you are a regular customer. The watchword is: plan ahead or you will need to find another hotel in NWA, especially in the summer and fall. June 18, 2014
Rated 5.0 out of 5.0 by Good hotel, nice area We visited Springdale for a conference, and had a great time, the conference went well, the area is attractive and "visitor friendly". There are plenty of things to do and amusements to suit almost any taste. June 17, 2014
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