Rated 4.3 out of 5 by 67
Rated 5.0 out of 5.0 by sadielady comfortable, convenient and wonderful service
We have been making frequent trips to the Fayetteville/Springdale area for the past 15 months and have stayed at various places. I can say without reservation, this is the best lodging experience we have had so far. The hotel was very clean, the staff was helpful and friendly and the location was perfect for us. We enjoyed the great breakfast buffet each morning. We will stay here again on our next trip to the area.
August 2, 2013
Rated 4.0 out of 5.0 by Love1009 Huge and comfortable room
It was a very nice hotel, great room and very large. Liked the two sinks. The breakfast brunch was awesome.
August 2, 2013
Rated 4.0 out of 5.0 by KAYS000 For Customer Services Department
Does not have very good GYM facility. Out of 7 machine, 3 always have a problem.
Hotel needs to improve the Bathroom lightning, Ironing Board etc.
Deep Carpet cleaning is required.
July 30, 2013
Rated 5.0 out of 5.0 by simon2000 very relaxing and enjoyable stay
enjoyed the speedy check in and check out. The room was spacious and the bed very comfortable. I liked how the pillows indicated softness or firmness. All the staff was friendly and very helpful. Really had a great stay, thanks!
July 28, 2013
Rated 3.0 out of 5.0 by cs1221 convention stay
Thank you so much for the suite room. That was a nice surprise. You honored my request to stay on a lower level and opposite the highway.
I think the maintenance isnt there, the stairway door takes two hands and some strength to get it open. You were working on the elevator and I dont like to ride them anyway especially if they are having problems.
The restaurant staff, half of them could care less and were extremely rude. The taste of the food---horrible at best.
The only thing I could stomach at breakfast was cereal and orange juice. The coffee tasted bad when you could get someone to fill your cup. The lunch buffet we had at the convention center wasnt good to eat either. The last day we had lasagna and green beans and that was good.
I stayed there because the convention I attended was held there at the convention center. It was held in Rogers last year at the an awesome hotel, same price. It was first class.
July 26, 2013
Rated 5.0 out of 5.0 by lallmo Great place to stay
Great place to relax. it is close to all food places and great to stay if you doing business in the area
July 8, 2013
Rated 4.0 out of 5.0 by KAYS000 Amenities
Very limited facility for GYM. Only 6 exercise equipments for 206 rooms facility.
Very small size swimming pool.
June 21, 2013
Rated 5.0 out of 5.0 by Rojo71 Excellent staff and hotel
Clearly a customer service-oriented hotel, my stay was outstanding, and I have already booked another reservation there again.
Beginning with a positive, interactive greeting, followed by a note from the hotel's General Manager, there is a good vibe at this hotel. The front desk staff was very helpful and professional, led by Jessica.
I liked the updated room, and had zero issues while I was on-site. Proximity to Northwest Arkansas Airport and Northwest Arkansas Naturals ballpark keys.
Glad that I made this choice, positive results.
May 30, 2013
Rated 5.0 out of 5.0 by JHSFAN Very flexible and helpful.
Very clean. Up to date. Good service. We had a high school baseball team there and the facility did a fantastic job of hosting our players, coaches, and parents.
May 23, 2013
Rated 5.0 out of 5.0 by ArmyMom4 Great Hotel Experience!
Would definitely recommend this hotel to others and will plan on staying there again when we're in that area!
May 18, 2013
Rated 4.0 out of 5.0 by mntgirl Great Rooms and Service
My husband and I stay at this hotel frequetly. The staff is friendly everytime. The rooms are spacious. The beds are so comfortable, I never miss mine at home. We enjoy the breakfast and the location of this hotel is wonderful for shopping.
May 18, 2013
Rated 5.0 out of 5.0 by Jonesy50 Best Holiday Inn Stay
From Check to check out a great stay. The gal that checked me in could not of been any nicer. The extra touch of spinning the priority club wheel was nice as was the room upgrade.
The room was perfect, good amenities and very clean.Went to the bar and the girl bartending was awesome and poured a great kamikazee. The enviroment was so good I ended having dinner at the bar. Upon check out another good experience small chat with the girl and a nice good luck today sir and safe travels.
This Holiday Inn has it all RIGHT
May 2, 2013
Rated 2.0 out of 5.0 by WillB I would not stay here again over a weekend
I am afraid that I would not stay at your location again over a weekend. Inside your hotel was like an elementary school playground, definitely not a relaxing experience.
While I was sitting in the lounge with my wife and brother, children were throwing plastic beverage bottles down on us from above. And to make matters worse, I did not see any evidence that the hotel staff were making an attempt to control the children. I have two children of my own, and I would have never let them behave in this manner in a public facility. The swimming pool was a complete free-for-all area. No adult that was unaffiliated with the sporting teams would have dare use the pool. I did not even feel safe walking back and forth to the fitness room.
Attracting sporting teams to stay at your facility may be a good revenue move. However, you should issue protective head gear to your other residents if you expect them to safely stay at your facility.
Personally, I am glad that my conference is moving their annual meeting to a new location. Yours is unacceptable unless you are 10 years old.
April 20, 2013
Rated 4.0 out of 5.0 by KAYS000 Comfortable stay
However, few things needs to be taken care
1. Room needs more deep cleaning, stuff is lying around the floor, behind the bed, side/TV tables etc.
2. Coffee maker needs to be in working condition and clean
3. Better quality of complementary travel accessories (e.g. tooth brush)
+ Surprise the Priority Club (Platinum level) members with small gifts/free room service etc.
April 17, 2013
Rated 5.0 out of 5.0 by dhj4448 Very Nice Hotel
The hotel was really nice, well maintained, clean and pleasant. All the staff we encountered were friendly and helpful. Would definitely stay there again!
April 14, 2013
Rated 3.0 out of 5.0 by mariekitt7 not bad but a little dissappointing
This was all in all a nice clean hotel. Friendly staff, a nice building, comfortable beds, reasonable prices. The main problem I had with it was that the room didn't have a fridge or a microwave. You have to pay an extra daily fee if you want them! I was disappointed by this because in my experience even the cheapest motels have a fridge and a microwave, so at a hotel even in a standard room, it should just be a given if you ask me. Another disappointment was the lack of TV channels to choose from. I don't have cable at home so that small luxury is one of the reasons I look forward to a hotel stay, but they didn't have as many channels as the typical hotel or motel does. oh and there was no bathroom fan. It also seemed like it could really use another elevator, there was such a long wait to use one that sometimes we just opted for the stairs especially when one of them broke down. I'm sure it was due to the fact that it was packed because of the convention going on but still it was an inconvenience. It's definitely not the worst place I've ever stayed, but the only reason I would stay there again would be because its hosting the convention I want to attend. I know I'm being nit-picky but with so much competition for hotels to choose from out there, I think the details really do matter.
April 8, 2013
Rated 5.0 out of 5.0 by Old95 sevice very good
would come back again because of the good service and the
hotel being so clean and beds so comfortable
March 28, 2013
Rated 5.0 out of 5.0 by ccjlw Fantastic hotel
Had a great weekend. The hotel is great, clean, and comfortable. The price was very fair. Will stay there whenever I am in town
February 21, 2013
Rated 5.0 out of 5.0 by SRCooper Great HOTEL!!!
We have stayed here twice - and both times it was the same experience - GREAT!
The girl who checked us in was friendly, smiling and attentive. The room was clean and the bed was comfortable.
The hotel is beautiful - and just fun to walk around in.
The breakfast was very good, and the waitress staff took good care of us. Breakfast was included, and that was a plus.
YES! we would stay here again. Great hotel.
February 15, 2013
Rated 4.0 out of 5.0 by Salespro Convenient location for business
I stayed at this property for a couple of nights while doing business in the area. It is easily accessed from two major highways, meaning it is easy to get around to area businesses. My room was very comfortable as far as bed, room temperature, internet access and quiet. The breakfast buffet is good for a quick meal in the morning. Staff are attentive and responsive to needs.
January 23, 2013
Rated 5.0 out of 5.0 by Paul84 Like a second home
The staff and facility are excellent. I stay here often and would not stay anywhere else. The food is good and service is even better.
January 21, 2013
Rated 5.0 out of 5.0 by LSU12 LSU Tigers
Awesome and beautiful hotel. Everything you could ask for in a hotel. We were there for the LSU / Arkansas Game and stadium was 10-12 minutes away.
November 29, 2012
Rated 5.0 out of 5.0 by Tigerbabe83 Always nice!
This hotel has always given me the best service and had the best staff. I am always happy with staying in this establishment. They treat our convention members with so much respect.
November 26, 2012
Rated 5.0 out of 5.0 by puppydog great location
excellent location, good place to stay very friendly front staff
November 14, 2012
Rated 5.0 out of 5.0 by SAP123 Very Nice!
I stayed here fora conference and the room was very nice. The hotel was quiet and the staff was attentive. The parking was free and so was the wi-fi. You can see it from the freeway and it was down the street from several places to eat. The breakfast was good but a little pricey. The meals provided by conference services were not as tasty, but again the staff was very nice and helpful. I would definately stay again.
November 14, 2012
Rated 5.0 out of 5.0 by mpinky Wonderful Experience
I was a member of a large conference group checking in as another large group checked out -- a situation which could have been very stressful for the desk staff. If they were stressed, they never showed it! They were courteous, friendly, efficient, and helpful. The meals we were served were very good and the wait staff professional. Our room was clean and comfortable.
October 25, 2012
Rated 5.0 out of 5.0 by Customer1 Great Room
I have stayed in approximately 60-75 hotels in the past. This may be the nicest room I have ever had. Two large flat screen T.V.s, a large desk and work area, two sinks, comfortable bed, and lots of floor space. Everything was clean and comfortable
October 23, 2012
Rated 4.0 out of 5.0 by caroline47 Nice Hotel
I stayed here for a conference and the hotel and staff were very good. The room was comfortable. One nice thing was that the room had firm and soft pillows and they were labeled that way. I would recommend this hotel to anyone traveling in the Springdale area.
October 22, 2012
Rated 5.0 out of 5.0 by CBOT Comfortable and relaxing
Great place to stay. Convenient to eat and shop and nearby towns. Breakfasts are good. Service great.
October 14, 2012