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Rated 4.4 out of 5 by 141 reviewers.
Rated 4.0 out of 5.0 by nice area close to many restaurants, nice patio area to sit out on, staff very friendly, and clean. September 23, 2013
Rated 4.0 out of 5.0 by Nice convention facilities Staff handled a large number of convention participants very professionally. Convention meals were of good quality and well served. September 21, 2013
Rated 4.0 out of 5.0 by Great Value in the Fayetteville area This is a very well kept property in a great location. The rooms are very up to date and clean and the hotel staff was very professional. I have two suggestions to make the hotel stay even more pleasant: 1) If you are going to give free breakfast coupons to Priority Club memebers, give them to all members of the party (or at least 2 people). If I'm travelling with my spouse and you give only me a breakfast coupon, it feels liek a slight. 2) 8:30 in the morning is a little early to have housekeeping knocking on the door. I reccomend that you only clean rooms, that early, of people who have checked out at the front desk. Some people get cranky when awakened early if they are travelling for leisure. September 9, 2013
Rated 5.0 out of 5.0 by Clean We always stay here when in Springdale. Very comfortable and quiet with clean rooms. The breakfast is very good also. September 8, 2013
Rated 5.0 out of 5.0 by Weekend getaway We try to stay here whenever we're in NW Arkansas. Great hotel, comfortable and friendly staff, but I miss the old sports bar where you could get a great meal and lots of college games. September 5, 2013
Rated 5.0 out of 5.0 by Vacvo Excellent hotel. I would suggest getting a room above the second floor as there was a wedding and a band that we could here in our room playing until midnight. September 4, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn One of the best Holiday Inns I have ever stayed at. I have stay in many during my travels and it's top notch. Would stay again for sure. I would recommend this property to anyone that is staying in the area, very convenient to all locations of interest. September 4, 2013
Rated 3.0 out of 5.0 by fire alarms kept going off and would have to evacuate Got real tired of the fire alarms going off, on Thurs. night at 12:30 and Saturday morning at 7:00. No one wanted to let us know what was going on. Couldn't get our room to cool off, stayed about 78 degrees, for what the temp was outside, just wasn't cool enough. September 4, 2013
Rated 5.0 out of 5.0 by nice hotel and restuarant I have always enjoyed staying here. I have stayed here with 2 different companies for meetings. This hotel is always clean and very nice, the people work here also very friendly and very helpful. September 4, 2013
Rated 5.0 out of 5.0 by Excellent Experience! What a great hotel and staff! Very clean, well run and organised hotel. Thank You. August 29, 2013
Rated 5.0 out of 5.0 by Pleasant atmosphere and great staff and service I had not stayed at your hotel for the last three years of visiting Fayetteville. But that has changed! Loved the great atmosphere, the staff was professional and the service was impeccable! Good job folks! August 20, 2013
Rated 1.0 out of 5.0 by Staff unwilling to do anything to help This hotel is old, but in good repair. Location is acceptable, price is a little high compared to surrounding hotels. The main issue I have is the staff''s lack of initiative. They would not do anything to help me with a billing issue- said i needed to try back the next day, after 10 when the manager came in. I tried the manager for 3 days and finally got a call back. She wasn't interested in helping either. August 19, 2013
Rated 5.0 out of 5.0 by Holiday Inns are getting better and better I've recently been staying at Holiday Inn hotels more frequently and I have to say that I've been impressed with them all, including this one in Springdale/Fayetteville. This hotel has a beautiful atrium lobby that all 8 floors center around. This is the type of hotel design that you see at much, much higher end hotels throughout the country. My 2 night stay went very, very well. The room furniture was in excellent condition. The room was clean and comfortable. I would definitely return to this property. August 9, 2013
Rated 5.0 out of 5.0 by Welcoming and relaxing Attractive and welcoming Inn with comfortable rooms offering good amenities and personable staff. August 5, 2013
Rated 5.0 out of 5.0 by comfortable, convenient and wonderful service We have been making frequent trips to the Fayetteville/Springdale area for the past 15 months and have stayed at various places. I can say without reservation, this is the best lodging experience we have had so far. The hotel was very clean, the staff was helpful and friendly and the location was perfect for us. We enjoyed the great breakfast buffet each morning. We will stay here again on our next trip to the area. August 2, 2013
Rated 4.0 out of 5.0 by Huge and comfortable room It was a very nice hotel, great room and very large. Liked the two sinks. The breakfast brunch was awesome. August 2, 2013
Rated 4.0 out of 5.0 by For Customer Services Department Does not have very good GYM facility. Out of 7 machine, 3 always have a problem. Hotel needs to improve the Bathroom lightning, Ironing Board etc. Deep Carpet cleaning is required. July 30, 2013
Rated 5.0 out of 5.0 by very relaxing and enjoyable stay enjoyed the speedy check in and check out. The room was spacious and the bed very comfortable. I liked how the pillows indicated softness or firmness. All the staff was friendly and very helpful. Really had a great stay, thanks! July 28, 2013
Rated 3.0 out of 5.0 by convention stay Thank you so much for the suite room. That was a nice surprise. You honored my request to stay on a lower level and opposite the highway. I think the maintenance isnt there, the stairway door takes two hands and some strength to get it open. You were working on the elevator and I dont like to ride them anyway especially if they are having problems. The restaurant staff, half of them could care less and were extremely rude. The taste of the food---horrible at best. The only thing I could stomach at breakfast was cereal and orange juice. The coffee tasted bad when you could get someone to fill your cup. The lunch buffet we had at the convention center wasnt good to eat either. The last day we had lasagna and green beans and that was good. I stayed there because the convention I attended was held there at the convention center. It was held in Rogers last year at the an awesome hotel, same price. It was first class. July 26, 2013
Rated 5.0 out of 5.0 by Great place to stay Great place to relax. it is close to all food places and great to stay if you doing business in the area July 8, 2013
Rated 4.0 out of 5.0 by Amenities Very limited facility for GYM. Only 6 exercise equipments for 206 rooms facility. Very small size swimming pool. June 21, 2013
Rated 5.0 out of 5.0 by Excellent staff and hotel Clearly a customer service-oriented hotel, my stay was outstanding, and I have already booked another reservation there again. Beginning with a positive, interactive greeting, followed by a note from the hotel's General Manager, there is a good vibe at this hotel. The front desk staff was very helpful and professional, led by Jessica. I liked the updated room, and had zero issues while I was on-site. Proximity to Northwest Arkansas Airport and Northwest Arkansas Naturals ballpark keys. Glad that I made this choice, positive results. May 30, 2013
Rated 5.0 out of 5.0 by Very flexible and helpful. Very clean. Up to date. Good service. We had a high school baseball team there and the facility did a fantastic job of hosting our players, coaches, and parents. May 23, 2013
Rated 5.0 out of 5.0 by Great Hotel Experience! Would definitely recommend this hotel to others and will plan on staying there again when we're in that area! May 18, 2013
Rated 4.0 out of 5.0 by Great Rooms and Service My husband and I stay at this hotel frequetly. The staff is friendly everytime. The rooms are spacious. The beds are so comfortable, I never miss mine at home. We enjoy the breakfast and the location of this hotel is wonderful for shopping. May 18, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Stay From Check to check out a great stay. The gal that checked me in could not of been any nicer. The extra touch of spinning the priority club wheel was nice as was the room upgrade. The room was perfect, good amenities and very clean.Went to the bar and the girl bartending was awesome and poured a great kamikazee. The enviroment was so good I ended having dinner at the bar. Upon check out another good experience small chat with the girl and a nice good luck today sir and safe travels. This Holiday Inn has it all RIGHT Mark May 2, 2013
Rated 2.0 out of 5.0 by I would not stay here again over a weekend I am afraid that I would not stay at your location again over a weekend. Inside your hotel was like an elementary school playground, definitely not a relaxing experience. While I was sitting in the lounge with my wife and brother, children were throwing plastic beverage bottles down on us from above. And to make matters worse, I did not see any evidence that the hotel staff were making an attempt to control the children. I have two children of my own, and I would have never let them behave in this manner in a public facility. The swimming pool was a complete free-for-all area. No adult that was unaffiliated with the sporting teams would have dare use the pool. I did not even feel safe walking back and forth to the fitness room. Attracting sporting teams to stay at your facility may be a good revenue move. However, you should issue protective head gear to your other residents if you expect them to safely stay at your facility. Personally, I am glad that my conference is moving their annual meeting to a new location. Yours is unacceptable unless you are 10 years old. April 20, 2013
Rated 4.0 out of 5.0 by Comfortable stay Good location Nice staff Great value However, few things needs to be taken care 1. Room needs more deep cleaning, stuff is lying around the floor, behind the bed, side/TV tables etc. 2. Coffee maker needs to be in working condition and clean 3. Better quality of complementary travel accessories (e.g. tooth brush) + Surprise the Priority Club (Platinum level) members with small gifts/free room service etc. April 17, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel The hotel was really nice, well maintained, clean and pleasant. All the staff we encountered were friendly and helpful. Would definitely stay there again! April 14, 2013
Rated 3.0 out of 5.0 by not bad but a little dissappointing This was all in all a nice clean hotel. Friendly staff, a nice building, comfortable beds, reasonable prices. The main problem I had with it was that the room didn't have a fridge or a microwave. You have to pay an extra daily fee if you want them! I was disappointed by this because in my experience even the cheapest motels have a fridge and a microwave, so at a hotel even in a standard room, it should just be a given if you ask me. Another disappointment was the lack of TV channels to choose from. I don't have cable at home so that small luxury is one of the reasons I look forward to a hotel stay, but they didn't have as many channels as the typical hotel or motel does. oh and there was no bathroom fan. It also seemed like it could really use another elevator, there was such a long wait to use one that sometimes we just opted for the stairs especially when one of them broke down. I'm sure it was due to the fact that it was packed because of the convention going on but still it was an inconvenience. It's definitely not the worst place I've ever stayed, but the only reason I would stay there again would be because its hosting the convention I want to attend. I know I'm being nit-picky but with so much competition for hotels to choose from out there, I think the details really do matter. April 8, 2013
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