Rated 4.1 out of 5 by 109
Rated 4.0 out of 5.0 by Salmay Good place for the price
For the price the accommodations were outstanding: comfortable bed, very spacious room, clean and serviceable bathroom, no noise from inside or outside, little kitchen with a door between it and the bedroom, good mirrors, comfortable sitting areas. I did not give it an "excellent" star because there was no place to put my large, unpacked suitcase but on the bed and, more important, the lighting was inadequate: the bulbs were not bright enough even to see clearly into my suitcase, much less to read by, and the switches on the lamps were difficult to turn on and off.
The buffet breakfast food all seemed to have come out of packages, not very tasty -- some still in packages, of course. But it came with the price of the room, and so what can one expect.
I was traveling alone, but there were many families staying there. The spacious rooms and the free full breakfast is undoubtedly a good deal for them.
March 19, 2014
Rated 4.0 out of 5.0 by Nick 63 Good location and nice except cues room.
I thought the location was good. Everything was very nice. The excercise room and equipment was nice.
March 7, 2014
Rated 4.0 out of 5.0 by F. C Good Place to Stay
The front desk staff at this hotel was absolutely amazing.
They answered all my questions professionally and with intelligence.
I was upgraded to a suite, which I was thankful for.
However, most of the living room decor was dated.
The real problem, however, was that only one outlet in the suite was operable, making it very difficult for three women to dress.
February 26, 2014
Rated 3.0 out of 5.0 by Indyokie Older, yet clean and well run when I was there.
Date of stay Feb 19th 2014. I stayed at this hotel about 9 years ago, They have updated a few things, TV's beds, but overall this isn't the latest IHG Holiday Inn Express by any means. Good staff and clean rooms. Value for area was on target. I was given a really huge upgrade room upon arrival. Several of the rooms in this hotel are really large, if you have family staying with you and you need space- this likely has the best sized rooms of any Express property I've been in. HVAC worked well
February 23, 2014
Rated 3.0 out of 5.0 by mrssimptom Very stingy with their electrical outlets
I will start with the good - - huge room, great beds, good ventilation, very quiet (even though room literally encompassed the elevator), exceptional breakfast hostess, bonus points as platinum recognition.
And the not-so-good - - no power outlet within 12-15 feet of either bed, bed cover was soiled on arrival and not replaced, towels did not appear to be fresh, internet fair but not good.
My room (512) had two king beds. The only power outlet on the wall behind them was unreachable, down low behind one of the beds. The alarm clock and wall-mounted lamp occupied that outlet. No extension cord was available from the front desk so using my cpap machine was not an option - - or plugging in my phone or tablet.
I have rated the staff as average - - the wonderful breakfast attendant's sunny demeanor was unfortunately offset and dragged down by the front desk clerk's attitude.
I'm sorry, but I cannot recommend this property based on my experience here.
February 23, 2014
Rated 5.0 out of 5.0 by Hog Wild Great location!
Easy access to the highway & close drive to University of Arkansas, with several food choices nearby.
January 25, 2014
Rated 5.0 out of 5.0 by MountainMan1 Amazing room and staff
We had called ahead and reserved a room. When we got to our room we were totally in aw as how great the room was. We hope that we can get another room like this one. It was absolutely wonderful. Thank You. The breakfast is the best. Keep up the great work.
January 23, 2014
Rated 5.0 out of 5.0 by Reader14 Perfect night's rest
The beds are to die for. Wonderfully soft; and the sheets are top rate.
Delicious breakfast with lots of seating choices.
I will stay here again, and I will recommend it to all my friends.
January 15, 2014
Rated 4.0 out of 5.0 by saintsbacker72 Holiday Inn Express - Fayetteville, AR
My wife and I found this hotel to be an excellent value with wonderful amenities. Close enough to the main part of town without being right down town and crowded.
January 5, 2014
Rated 5.0 out of 5.0 by Steve B. Great Place
Fantastic staff, this was one of the best IHG hotel staff I have experienced. Extremely courteous and helpful.
Large rooms were very comfortable.
Only thing needed is a slight modernization, maybe new carpet.
December 30, 2013
Rated 5.0 out of 5.0 by ATX2013 Friendly, helpful staff and spacious rooms
A great place to stay for business or leisure. The room was very nice and quiet. Beds were so comfortable. Staff was exceptionally friendly and helpful. Breakfast is same as any HI Express - not my favorite but some people like it. If I pass through Fayetteville again, I will definitely stay at the North Shiloh Drive HI Express.
December 18, 2013
Rated 5.0 out of 5.0 by Sue3 Excellent service!
I am a Platinum member and know what to expect in the IHG hotels. Our 1st night we were surprised that there was no soap in the bathroom but upon mentioning it to the desk it was immediately taken care of! Everything was exactly as it should be on the second night! We were there because my husband was in the hospital nearby. The staff was great and I especially want to give thanks to the lady preparing the breakfast food. She was superb! All handicapped parking were entirely cleared of ice and snow!
December 16, 2013
Rated 5.0 out of 5.0 by sue72058 THE BEST
this is the very very best hotel I have ever stayed in and I have stayed at quite a few. the beds were more than comfortable they were wonderful. both in size and the mattress was exactly what I needed after traveling. the beds I cannot say enough about. the most important aspect of the hotel besides the comfortability of the beds are the staff. they went the extra mile to make sure I was comfortable. I had been traveling on thanksgiving and I was sick so I stayed at the hotel. the staff will make or break a hotel for me and they were most accommodating... good job
December 2, 2013
Rated 5.0 out of 5.0 by Stormy1210 Comfortable Room and Cont. Breakfast
The room was really nice, comfortable and a nice Continental Breakfast. Everyone was friendly and helpful with questions.
November 25, 2013
Rated 4.0 out of 5.0 by ARTraveler Nice hotel.
This appears to be a new hotel. It is nice, the room is large and comfortable. The breakfast is typical with many hotels these days. Good coffee. Close to the Interstate. Recommend. Front desk staff could be a bit more helpful with information. Where is the room? What time is breakfast?
November 22, 2013
Rated 5.0 out of 5.0 by Gigito7 Breakfast
This was the best complimentary breakfast I have ever eaten at a hotel. The variety was excellent and the food was constantly replenished by the staff.
November 21, 2013
Rated 5.0 out of 5.0 by MareM Great room and freindly front desk people.
We thought the room was an excellent buy. The two king sized beds were very comfortable. We also enjoyed the complimentary breakfast and the use of the computer to print our return boarding passes. We also enjoyed the friendly front desk people. We definitely would stay there again.
November 20, 2013
Rated 5.0 out of 5.0 by ShariSTL Great stay!
We have stayed here several times and have had great experiences both times. We love having 2 king size beds that are really comfy! The breakfast in the morning is really good, always enjoy those delicious warm cinnamon rolls! Thanks for the hospitality!
October 23, 2013
Rated 5.0 out of 5.0 by Tno1 Great Room!
The room was great! Beds were comfortable and room was very clean! Enjoyed the large room! Will stay there again!
October 22, 2013
Rated 2.0 out of 5.0 by Eta517 Poor service, need to fix phone system
Was a decent room, but phone system kept calling room in the middle of the night. In the morning the girl at the counter said that this was on going issue. Why not fix it? Or tell me when I check in. Or offer money back after that. Won't stay here again.
October 13, 2013
Rated 4.0 out of 5.0 by Hoydye Exceptionally clean room
Very nice hotel. Convenient location. comfortable accommodations.
October 11, 2013
Rated 5.0 out of 5.0 by CHADDY EVERY THING SUPER
EXCLLANT !!! SATISFIED COMPLETELY
SO SHORT ??? I DON'T THINK IT IS !!!
October 10, 2013
Rated 1.0 out of 5.0 by Josh5748 Worst stay in 2 years of on the road travel
I stayed here traveling on business from Nashville and can say it was the worst stay I've had in the last 2 years of constant business travel stays. The room had a nice appearance but the bathroom needs total renovation of function and appearance. No staff answered several calls to the front desk nor was present upon physically going down there.
Breakfast was minimal and appeared portioned of what was available. I was upgraded upon check in to a suite where I found a large two room suite with a tiny bathroom with a nonfunctional toilet and shower head that I had to crouch under to be in the water. The pillows felt outdated and left me restless (and I have no trouble sleeping). I never held a reliable WiFi connection. The tv picture went black and white after ten minutes and never went normal after I tried to reset it.
Not much relaxing with a long drive home to Nashville to boot.
October 6, 2013
Rated 4.0 out of 5.0 by Jody29 no wake up call
We were pleased with the hotel accommodations. However, it was very disappointing that the wake up call we scheduled never occurred. We woke up 1/2 hour late as a result.
October 3, 2013
Rated 5.0 out of 5.0 by Cleito Staff very Friendly
Room was very well organized and very clean staff was very professional and helpful location was excellent Thank you for all your attention Sincerily
September 30, 2013
Rated 5.0 out of 5.0 by Hook57 fantastic
Our stay at the HIE in Fayetteville, Ark. was fantastic. We will surely visit there again.
September 24, 2013
Rated 5.0 out of 5.0 by Hollister Excellent stay - Highly recommended!
Matt (the General Mgr) and his staff always make us feel welcome and do whatever they can to make our stay a pleasurable one. The hotel is clean and neat. There were renenovations going on during our stay but they did not disturb us in the least. This is an annual trip for our group. We've been staying at this hotel for the past 5 years. I highly recommend this HIE.
September 11, 2013
Rated 1.0 out of 5.0 by rtgo14 No air conditioning
Came in late from a business meeting with more work to do and found the air conditioner on the blink. I did not report it that evening since it was late and I had to many stacks of work laid out and did not want to pack up and move to another room. When I did tell the desk the next morning there didn't seem to be a lot of concern.
August 26, 2013
Rated 3.0 out of 5.0 by Joellen12 Beds super uncomfortable
I had 2 beds to choose from they both had huge holes in them. These holes were obviously from people sleeping in them but the beds need to be replaced. When I laid in the bed I sank so far in the hole I felt like I was in a coffin !!
August 25, 2013
Rated 5.0 out of 5.0 by Uark2013 Individual
Wonderful location . Accessable
Friendly and helpful professional staff
August 25, 2013