Rated 4.2 out of 5 by 123
Rated 4.0 out of 5.0 by DW104 Return again
I was disappointed when I tried to make my reservation on line with my app and there were no rooms in the area. This is the hotel I always stay when traveling for business in this area. Luck would have it that the young lady at the front desk checked when I called the hotel direct and found me a room. They were close to full!
It is always clean, convenient and near not only my customers but good places to dine. I will return again!
June 20, 2014
Rated 3.0 out of 5.0 Business not pleasure
This hotel was okay for a business only stay. I would not recommend this hotel if you have a family or pets. It is not a pet-friendly facility and there is no pool. This place is not the ideal hotel for a family vacation.
June 20, 2014
Rated 5.0 out of 5.0 by Souljerboy Great place to stay
Stopped in on business travel and was very tired. Everything was perfect at this hotel. I will definitely stay here again when in the area.
June 19, 2014
Rated 5.0 out of 5.0 by Lucy 6 Confortable care and great service
This was an excellent hotel and the location was perfect for what we needed.
June 18, 2014
Rated 2.0 out of 5.0 by Qigret Aging hotel
Hotel staff are wonderful. Hotel itself needs remodeling. No electrical outlets near beds. Internet service is very subpar. Most times can't connect to the router. Should you make a connection it will be slow.
June 18, 2014
Rated 5.0 out of 5.0 by fearless13 great hotel but no pool
Rooms very nice and clean and the staff was very pleasant at all times. The girls all brought their suits to swim but there wasn't a pool! It would also be nice if they offered sugar free varieties of coffee creamer!
June 11, 2014
Rated 5.0 out of 5.0 by Bill, Gus Great hospitally and comfortable setting.
Every thing was great. The young lady upon check in had everything was completed and ready to go. The room was clean and in order. The breakfast area was in a very clean and orderly, with everything laid out very nicely. I will stay here on my visits to the V.A. hospital and any other trips to Fayetteville.
May 3, 2014
Rated 2.0 out of 5.0 by charles 1 smoke smell
the halls and my room was very bad with smoking smells.
They should pay me for staying in the room.
all my cloths smell like smoke.
April 15, 2014
Rated 5.0 out of 5.0 by Mike724 great bed and breakfast
Was in area to display traveling trade show for a company. was able to leave trailer at location which was very helpful i always try to call first to see if property has large truck parking i would not have been able to stay here if i had the whole truck the hotel was excellent to stay and the staff was very helpful in all phases
April 12, 2014
Rated 4.0 out of 5.0 by usmarine412 Always above average
Typical HI, great service, clean and a little over priced
April 12, 2014
Rated 5.0 out of 5.0 by Team S Great place to stay!
Very clean and well taken care of. Beds very comfortable. Great value. Will definitely stay again.
April 9, 2014
Rated 4.0 out of 5.0 by Dboy1966 Friendky & Accomadating
We always stay at Holiday Inn Expresses because we have found that they are the best value for the price. On our most recent stay, my husband's arm was broken and he could not sleep lying down in a bed. They provided a room for us with a recliner so he could rest at night. They checked on us periodically to make sure the room was satisfactory & he was able to sleep in the recliner. The staff has always went out of their way to let us know how much they appreciate our staying at Holiday Inn Express.
One disadvantage for us is that most do not have sugar free dry cereals or sugar free syrup. My husband is diabetic & cannot eat any of the cereal choices or the pancakes because there is no sugar free syrup.
March 24, 2014
Rated 3.0 out of 5.0 by Concerned dad Noise AC unit and not comfortable in a handicapped room
I typically have a great stay. However, this time the room was not comfortable. Had a hard time figuring out the shower, wouldn't honor playtime upgrade and no breakfast was offered on Sunday.
March 22, 2014
Rated 3.0 out of 5.0 by ChuckPB Poor planning
The hotel was completely booked mainly for parents/children attending State Swim meet (us included). I believe that the hotel should have made arrangements to account for this situation. The breakfast area was completely full and out of most items during the peak times. After such a bad experience on SAT morning, we did not even attempt to participate in the SUN breakfast.
We certainly will stay at this hotel on any return trips.
March 19, 2014
Rated 4.0 out of 5.0 by Salmay Good place for the price
For the price the accommodations were outstanding: comfortable bed, very spacious room, clean and serviceable bathroom, no noise from inside or outside, little kitchen with a door between it and the bedroom, good mirrors, comfortable sitting areas. I did not give it an "excellent" star because there was no place to put my large, unpacked suitcase but on the bed and, more important, the lighting was inadequate: the bulbs were not bright enough even to see clearly into my suitcase, much less to read by, and the switches on the lamps were difficult to turn on and off.
The buffet breakfast food all seemed to have come out of packages, not very tasty -- some still in packages, of course. But it came with the price of the room, and so what can one expect.
I was traveling alone, but there were many families staying there. The spacious rooms and the free full breakfast is undoubtedly a good deal for them.
March 19, 2014
Rated 4.0 out of 5.0 by Nick 63 Good location and nice except cues room.
I thought the location was good. Everything was very nice. The excercise room and equipment was nice.
March 7, 2014
Rated 4.0 out of 5.0 by F. C Good Place to Stay
The front desk staff at this hotel was absolutely amazing.
They answered all my questions professionally and with intelligence.
I was upgraded to a suite, which I was thankful for.
However, most of the living room decor was dated.
The real problem, however, was that only one outlet in the suite was operable, making it very difficult for three women to dress.
February 26, 2014
Rated 3.0 out of 5.0 by Indyokie Older, yet clean and well run when I was there.
Date of stay Feb 19th 2014. I stayed at this hotel about 9 years ago, They have updated a few things, TV's beds, but overall this isn't the latest IHG Holiday Inn Express by any means. Good staff and clean rooms. Value for area was on target. I was given a really huge upgrade room upon arrival. Several of the rooms in this hotel are really large, if you have family staying with you and you need space- this likely has the best sized rooms of any Express property I've been in. HVAC worked well
February 23, 2014
Rated 3.0 out of 5.0 by mrssimptom Very stingy with their electrical outlets
I will start with the good - - huge room, great beds, good ventilation, very quiet (even though room literally encompassed the elevator), exceptional breakfast hostess, bonus points as platinum recognition.
And the not-so-good - - no power outlet within 12-15 feet of either bed, bed cover was soiled on arrival and not replaced, towels did not appear to be fresh, internet fair but not good.
My room (512) had two king beds. The only power outlet on the wall behind them was unreachable, down low behind one of the beds. The alarm clock and wall-mounted lamp occupied that outlet. No extension cord was available from the front desk so using my cpap machine was not an option - - or plugging in my phone or tablet.
I have rated the staff as average - - the wonderful breakfast attendant's sunny demeanor was unfortunately offset and dragged down by the front desk clerk's attitude.
I'm sorry, but I cannot recommend this property based on my experience here.
February 23, 2014
Rated 5.0 out of 5.0 by Hog Wild Great location!
Easy access to the highway & close drive to University of Arkansas, with several food choices nearby.
January 25, 2014
Rated 5.0 out of 5.0 by MountainMan1 Amazing room and staff
We had called ahead and reserved a room. When we got to our room we were totally in aw as how great the room was. We hope that we can get another room like this one. It was absolutely wonderful. Thank You. The breakfast is the best. Keep up the great work.
January 23, 2014
Rated 5.0 out of 5.0 by Reader14 Perfect night's rest
The beds are to die for. Wonderfully soft; and the sheets are top rate.
Delicious breakfast with lots of seating choices.
I will stay here again, and I will recommend it to all my friends.
January 15, 2014
Rated 4.0 out of 5.0 by saintsbacker72 Holiday Inn Express - Fayetteville, AR
My wife and I found this hotel to be an excellent value with wonderful amenities. Close enough to the main part of town without being right down town and crowded.
January 5, 2014
Rated 5.0 out of 5.0 by Steve B. Great Place
Fantastic staff, this was one of the best IHG hotel staff I have experienced. Extremely courteous and helpful.
Large rooms were very comfortable.
Only thing needed is a slight modernization, maybe new carpet.
December 30, 2013
Rated 5.0 out of 5.0 by ATX2013 Friendly, helpful staff and spacious rooms
A great place to stay for business or leisure. The room was very nice and quiet. Beds were so comfortable. Staff was exceptionally friendly and helpful. Breakfast is same as any HI Express - not my favorite but some people like it. If I pass through Fayetteville again, I will definitely stay at the North Shiloh Drive HI Express.
December 18, 2013
Rated 5.0 out of 5.0 by Sue3 Excellent service!
I am a Platinum member and know what to expect in the IHG hotels. Our 1st night we were surprised that there was no soap in the bathroom but upon mentioning it to the desk it was immediately taken care of! Everything was exactly as it should be on the second night! We were there because my husband was in the hospital nearby. The staff was great and I especially want to give thanks to the lady preparing the breakfast food. She was superb! All handicapped parking were entirely cleared of ice and snow!
December 16, 2013
Rated 5.0 out of 5.0 by sue72058 THE BEST
this is the very very best hotel I have ever stayed in and I have stayed at quite a few. the beds were more than comfortable they were wonderful. both in size and the mattress was exactly what I needed after traveling. the beds I cannot say enough about. the most important aspect of the hotel besides the comfortability of the beds are the staff. they went the extra mile to make sure I was comfortable. I had been traveling on thanksgiving and I was sick so I stayed at the hotel. the staff will make or break a hotel for me and they were most accommodating... good job
December 2, 2013
Rated 5.0 out of 5.0 by Stormy1210 Comfortable Room and Cont. Breakfast
The room was really nice, comfortable and a nice Continental Breakfast. Everyone was friendly and helpful with questions.
November 25, 2013
Rated 4.0 out of 5.0 by ARTraveler Nice hotel.
This appears to be a new hotel. It is nice, the room is large and comfortable. The breakfast is typical with many hotels these days. Good coffee. Close to the Interstate. Recommend. Front desk staff could be a bit more helpful with information. Where is the room? What time is breakfast?
November 22, 2013
Rated 5.0 out of 5.0 by Gigito7 Breakfast
This was the best complimentary breakfast I have ever eaten at a hotel. The variety was excellent and the food was constantly replenished by the staff.
November 21, 2013