Rated 4.5 out of 5 by 80
Rated 5.0 out of 5.0 by Sus17 Comfortable Stay
We stayed in your hotel for a wedding. We were there for four nights. Our party had two rooms for our stay. The rooms were clean and the beds were very comfortable. Staff was very helpful. We would definitely stay there again.
July 20, 2014
Rated 5.0 out of 5.0 by Mwill5 great customer service
All of the employees were friendly and very helpful. Nice breakfast with pancake machine, eggs, biscuits and gravy, sausage, yogurt, fruit, coffee, and juice. Will be staying there again.
July 19, 2014
Rated 4.0 out of 5.0 by OU parent Good, clean room, fair restaurant service
The room and facilities were clean and comfortable - no complaints.
My reservation confirmation stated, "breakfast included." So, for three of us, this was a plus. However, each morning we had to go to the front desk and get a meal voucher worth $20.00, for all of us to use, in the on-site Amici restaurant.
We stayed three nights. On the third morning the restaurant breakfast staff were nowhere to be found. We seated ourselves and sat there for about 10 minutes before leaving. Many empty tables had not been bussed and still no sign of staff.
Overall, the stay was fine. The daily breakfast vouchers were silly and created a nickeled-and-dimed feel.
I've previously stayed in the Holiday Inn Express, less than 1/4 mile away, and will probably book there from now on since it is close and the accommodations are comparable with a no-hassle, quick breakfast.
July 18, 2014
Rated 4.0 out of 5.0 by smtalles Great Service
It's always enjoyable to visit with the staff as they are both friendly and professional.
July 15, 2014
Rated 5.0 out of 5.0 by blc2000 Great place to stay
I had not stayed at a Holiday Inn in years. Always had an impression of it being more of a roadside motel vs. hotel. This Holiday Inn was more hotel, and I would return to it in a heartbeat. This one in Springfield/Eugene was very clean. Lobby staff was clean and lobby was spotless. Room (third floor) was also clean, airy and open. Bed was great, bathrooms solid and clean. Had my son not forgot his swimsuit, we would have gone to pool and hot tub, which were both nice. Staff was very friendly and courteous. I do prefer hotels over motels, and do not mind spending $250 to $300 a night. However, I will now make Holiday Inns part of my search.
July 15, 2014
Rated 3.0 out of 5.0 by PNW Road Warrior Stay at Eugene Holiday Inn July 7 2014
Nice clean unit with friendly people at the front desk. Food was above average for this level of lodging. Off the main street so traffic noise is less than some other units in the same area.
July 13, 2014
Rated 3.0 out of 5.0 by masterinstaller Breakfast not included .
I believed I reserved this room that included a free breakfast and paid extra.
When asking the front desk clerk they told me no free breakfast.
Reservation online and what really happens onsite was confusing.
July 12, 2014
Rated 5.0 out of 5.0 by MTPop Good experience
From the beginning to the end the staff were friendly, courteous and most helpful when I needed directions. Food from restaurant was very good and inventive.
July 6, 2014