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Rated 4.5 out of 5 by 83 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, quiet location We chose this hotel because it was away from the highway, so it was quieter, yet it was still conveniently located. The room was very clean and the furnishings up to date. I enjoyed the framed vintage photos on the walls instead of cheesy "art". The bed was the most comfortable we have ever had in a hotel, and except for some noise from someone's kids running up and down the halls earlier in the evening, it was very quiet. We will definitely stay here again when we are visiting. July 24, 2014
Rated 5.0 out of 5.0 by exceptional service We had a reservation at the Holiday Inn in Medford, three hours away. We were all exhausted from sitting in traffic all day. Eric, a front desk agent, called the Medford hotel, got that reservation cancelled without a charge, and got us checked in at the Eugene Holiday Inn. Thank you Eric for rescuing us from three more hours on the road. We had a nice dinner and a good nights sleep and woke up well rested ready for another day of travel. July 23, 2014
Rated 5.0 out of 5.0 by What a Beautiful Place! Gorgeous hotel, greeted in a friendly efficient manner, top-notch food in the restaurant - enjoyed the pool! July 22, 2014
Rated 5.0 out of 5.0 by Comfortable Stay We stayed in your hotel for a wedding. We were there for four nights. Our party had two rooms for our stay. The rooms were clean and the beds were very comfortable. Staff was very helpful. We would definitely stay there again. July 20, 2014
Rated 5.0 out of 5.0 by great customer service All of the employees were friendly and very helpful. Nice breakfast with pancake machine, eggs, biscuits and gravy, sausage, yogurt, fruit, coffee, and juice. Will be staying there again. July 19, 2014
Rated 4.0 out of 5.0 by Good, clean room, fair restaurant service The room and facilities were clean and comfortable - no complaints. My reservation confirmation stated, "breakfast included." So, for three of us, this was a plus. However, each morning we had to go to the front desk and get a meal voucher worth $20.00, for all of us to use, in the on-site Amici restaurant. We stayed three nights. On the third morning the restaurant breakfast staff were nowhere to be found. We seated ourselves and sat there for about 10 minutes before leaving. Many empty tables had not been bussed and still no sign of staff. Overall, the stay was fine. The daily breakfast vouchers were silly and created a nickeled-and-dimed feel. I've previously stayed in the Holiday Inn Express, less than 1/4 mile away, and will probably book there from now on since it is close and the accommodations are comparable with a no-hassle, quick breakfast. July 18, 2014
Rated 4.0 out of 5.0 by Great Service It's always enjoyable to visit with the staff as they are both friendly and professional. July 15, 2014
Rated 5.0 out of 5.0 by Great place to stay I had not stayed at a Holiday Inn in years. Always had an impression of it being more of a roadside motel vs. hotel. This Holiday Inn was more hotel, and I would return to it in a heartbeat. This one in Springfield/Eugene was very clean. Lobby staff was clean and lobby was spotless. Room (third floor) was also clean, airy and open. Bed was great, bathrooms solid and clean. Had my son not forgot his swimsuit, we would have gone to pool and hot tub, which were both nice. Staff was very friendly and courteous. I do prefer hotels over motels, and do not mind spending $250 to $300 a night. However, I will now make Holiday Inns part of my search. July 15, 2014
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