Rated 4.5 out of 5 by 122
Rated 5.0 out of 5.0 by MisterH Friendly Staff
From the beginning, I was greeted with a smile that made me feel very welcome. I really appreciate the front desk that went out of their way to help me find some food that could be delivered late at night.
February 25, 2014
Rated 2.0 out of 5.0 by Insert name here Avoid until they are done with construction
This hotel is in decent shape but there is construction on two sides and a busy street on the other. I won't be staying there again until the construction is done. Way too noisy during the day to get much work done. They started around 7 in the morning so if you plan on sleeping in good luck. Parking is limited.
I was staying with a group and we all had to have the AC on in the middle of February for some reason. All of the rooms seemed to get hot unless you kept the AC on.
Good service in general. I arrived earlier than expected and asked for an early check in. They were not able to help me out which was fine but the communication about it could have been handled better.
Not a bad place to stay but there are better choices until they are done buiding around here.
February 25, 2014
Rated 5.0 out of 5.0 by Font1 Location, Location, Location
I stayed at this hotel because of it's proximity to UO campus and the Matthew Knight Arena. I've always been a been a big fan of the HIE because of their quality & comfort. I always know what I'm getting. Great running/walking trails nearby and of course, for me, a Dutch Bros. Coffee in the parking lot.
February 21, 2014
Rated 1.0 out of 5.0 by ajk2727 construction
After 16 hours of travel I arrived at your Holiday Inn around midnight, struggled to fall asleep, and finally did so at 3am (6am my time; I'm from the east coast).
At 7am that morning I was awakened by the relentless pulsation of the construction of a parking garage where the present parking lot was.
This set me back quite a bit in productivity and, needless to say, had no good effect on my health or mindset.
I understand that construction needs to be done and that you still need to fill your rooms. I will point, however, that I cancelled the next three nights that I had booked at your hotel because of it. I'm at a competitors tonight.
I didn't do it out of anger, but just because I want to sleep. Where I think you might have helped me make a better decision was when I first registered. I could have stayed closer to the airport for my first night, then come over to your hotel (closer to where I'm meeting now) when I was planning to get up before 7 anyway.
I don't know that it was intentional, but by not telling me about the construction for the one night, you kept my business for that night. But you lost it for the next three, and you left me with the memory of a very bad and frustrating experience.
Let me say again that I am not angry, though I worry that writing like this can come across that way. I'm just a business man who wants my customers to tell me when they're disappointed so I can learn from it. I hope this is taken in that same spirit.
February 21, 2014
Rated 3.0 out of 5.0 by Jimbo54321 noisy
Have stayed here a few times. Any room on the Franklin rd side is very noisy (as is the building generally). Plus there's all the construction surrounding right now. Its further out, but I much prefer the HI Springfield - one of the best local hotels.
February 15, 2014
Rated 5.0 out of 5.0 by Quannys EXCELLENT ALL AROUND! HIGHEST RATING!
Everything was perfect! Location to university was well within walking distance. Room clean, roomy enough for 4+. Great pricing. Breakfast was excellent. Absolutely no complaints!
January 30, 2014
Rated 5.0 out of 5.0 by Wei123 simply love this hotel
love everything this hotel offers. Beautiful settings in the louge, and dinning area. Kids love the in-door swimming pool.
January 5, 2014
Rated 4.0 out of 5.0 by jeff567 Nice Place, but with a couple gripes
The rooms are always perfectly clean, and the decor is the best in class. The HDTV is awesome and the service/pool is great.
The only problem is the HVAC... we came in and the room was hot so we turned off the heater. It continued to get hotter and hotter until it hit 77 degrees and we had to turn on the AC.. in late December! We slept with the window open.
Only other gripes were that they had the nerve to put black bananas out for the breakfast (really?) and they decided to clean the hot tub two hours before checkout. Meh.
December 31, 2013
Rated 5.0 out of 5.0 by Mos4900 Great room - comfortable and quiet.
We used our IHG points for this stay, and we were treated to an extra, special room. It couldn't have been more deluxe. I thought since we were using points, we'd be relegated to the cheapest room, but not so! It was very cold in Eugene while we were there, but our room was warm and inviting. I'll stay here every time we go through Eugene. And of course, the cinnamon rolls were wonderful!
December 12, 2013
Rated 5.0 out of 5.0 by Cegski ONE OF THE BEST HOLIDAY INNS ON PACIFIC COAST!!
This is our third stay at this Holiday Inn while visiting our U of O daughter. The place is fantastic and one of the best in the IHG Program. From the very accommodating manager, Sara, to the very friendly, professional and pleasant front desk clerks making you feel welcome, this place is great. The rooms are immaculate, quite comfortable and very spacious. The breakfast is always a treat and the employees are all very friendly. This Holiday Inn is an asset to IHG. Hoping to visit again before Graduation. Thank you.
November 13, 2013
Rated 5.0 out of 5.0 by tnwwoodland nice stopover
The staff were especially friendly and helpful, the room was very nice, and the adjacent restaurant was also good. No complaints, great place to spend the night.
November 6, 2013
Rated 5.0 out of 5.0 by gatorcam Perfect location
My son and I came to Eugene to tour the University. The Holiday Inn Express location was perfect--we left our car at the hotel and had an easy walk to the Alumni Center where the tour started without worrying about parking. Everything else about the hotel was fine; it's not luxurious but it's clean, roomy and the staff was very helpful.
November 4, 2013
Rated 5.0 out of 5.0 by Snooks112 Perfect
did I say perfect??? This is our 2nd stay here...wonderful place will come back again for a 3rd time...staff is fabulous...thank you
October 25, 2013
Rated 5.0 out of 5.0 by patronta Fantastic all around
would rate this location higher if I could. Great all the way around. Second time staying at this location in a year and I would not hesitate staying here again. Rooms are great and quiet. Bathrooms are extremely clean and the staff is one of a kind----professional, quick and most pleasant to talk with about anything.
October 22, 2013
Rated 3.0 out of 5.0 by Amy56 Friendly Staff and Good Breakfast
The bed had an indentation in it from previous sleepers but it was adequate. You could hear the neighbors' talking through the wall but they didn't go on too long. The front desk staff and breakfast staff were very friendly. The location is excellent if you are visiting the university.
October 22, 2013
Rated 4.0 out of 5.0 by patintexas Good price, courtesy, cleanliness
Hotel is a little tricky to get to. Good service at check-in desk. Room was very clean. Price was right. Free breakfast was reasonable. Don’t know what’s going on with HIE egg omelets, though. Tiny bit of meat in them, but mostly just a large dry egg. Still HIE is our favorite hotel for price, courtesy, and cleanliness.
October 14, 2013
Rated 5.0 out of 5.0 by Marisa01 nice clean room, every thing was perfect
Breakfast is like USA, in Europe Breakfast is more high Quality. But the room was very nice styled and clean, bathroom too. we were happy with our stay at this holiday inn!
October 11, 2013
Rated 5.0 out of 5.0 by Marisa01 Sensationell, super schöne Zimmer
Wir haben eine Reise der Küste entlang gemacht und sind so in Eugene gelandet...es war ein sehr schönes Holiday Inn. Eines der schönsten, wo wir je übernachtet haben. Ein grosses elegantes Zimmer mit jeglichem Komfort, neu renoviert. Badezimmer gross und gepflegt, sehr stylisch. WIFI, Parkplatz, Frühstück inbegriffen. Sehr zu empfehlen!
October 11, 2013
Rated 5.0 out of 5.0 by kjohn23 Fantastic Staff
Thanks for making my visit so pleasant. Great location, nice rooms, and helpful and professional staff.
October 8, 2013
Rated 5.0 out of 5.0 by Cigatoo Hotel
We really enjoyed our stay at this location and the front desk staff was so friendly and welcoming. We really have no major complaints except that the bathrooms were not cleaned properly even though I would clear the counter tops to see whether housekeeping would clean them. Sometimes I wondered whether cleaning supplies were provided.
Over all we really enjoyed our spacious room, breakfast in the morning and friendliness of the staff.
October 6, 2013
Rated 5.0 out of 5.0 by Wild47 very nice
in all the holiday inn express I have stayed in this is got to be the best one I have been in it is a shame that the others on the highway 101 cost so many more points to stay at and not as nice as this one the one at Astoria would be my number two choice but to many points
September 30, 2013
Rated 3.0 out of 5.0 by RJ2U Not for Middle class
I have stayed at many Holiday Inns and Holiday Express's, and I have to say this is the highest priced place ever. For what I got, it was way over priced.
I will not stay there again nor will I recommend to any of my friends.
The staff on the other hand was outstanding.
September 19, 2013
Rated 5.0 out of 5.0 by Gordie62 Excellent in every way-Thanks for a good night's stay!
This Holiday Inn Hotel was top of the line. Friendly greeting and fast check-in service. The room was impeccable. Breakfast variety of food was wonderful and staff very engaging and helpful.
A great place for a business stay while in Eugene. Thanks and I will be back.
September 10, 2013
Rated 5.0 out of 5.0 by BobbyWZ FABULOUS!!
I would stay at this hotel again - absolutely! The room and front desk service exceeded my expectations for a chain hotel. This was my first visit to Eugene - well done.
September 9, 2013
Rated 5.0 out of 5.0 by Runner1 Great stay
One night on the way to Crater Lake. A very nice property and so close to the university. Good variety of breakfast choices. The king bed was comfortable. Surprisingly pleased with this property.
September 2, 2013
Rated 5.0 out of 5.0 by Biskit157 another comfortable stay
I have stayed at HIE Eugene several times a year since 2008. The staff is consistently friendly and helpful, the rooms clean and the beds comfortable. I really appreciate the access to laundry facilities which are free on every floor. However, on my most recent visit in August 2013, the upholstery on the easy chair in my room was cosmetically worn and one of the lights was burned out over the dining table; similarly, the light in the laundry room on the 4th floor did not work. These details didn't really trouble me, but they are inconsistent with the high standards that have been typically met by this establishment.
Even so, I look forward to my next visit.
August 30, 2013
Rated 5.0 out of 5.0 by TimSH Great location! Good service!
Staying in Eugene? This hotel is an easy place to stay and there is a nice Dutch Bros. just outside.
August 27, 2013
Rated 5.0 out of 5.0 One of the nicest Holiday Inns!
We arrived late and got checked in quickly-the suite was huge and well equipped. Bed extremely comfortable and given late check-out. One of the best Holiday Inns we've stayed at and will return to again when back on the west coast. Even given water and cookies upon arrival for being a priority club member.
August 25, 2013
Rated 5.0 out of 5.0 by MichiganJamMailers Nice Room & Good Service
Overall it was a great experience. I was very impressed by the location and the room. Front desk workers were friendly and helpful. Especially Kaitlyn (sp?).
August 19, 2013
Rated 1.0 out of 5.0 by Schoolconstruction School Construction
was here on 5 different occasions 5 weeks in a row and do discount offered. Even asked and was told no. But decided to let it go cause I had no time to find better accommodations since it was a job install that needed to be finished. But in the future I will allow time to shop elsewhere for better deal when that many consecutive weeks are called for.
August 15, 2013