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Rated 4.1 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Customer Facing Staff Are The BEST A room is a room but the employees of this property make the difference from the front desk to the bar to the breakfast the next morning. Great people at every encounter at this property. July 18, 2014
Rated 1.0 out of 5.0 by Terrible Hotel Stay Guest service is horrible. I booked a non-smoking room for my family on our way back to Chicago. We were greet with a smoking room. Their initial solution is to provide a ionizer to the room. After a long conversation and explanation that my young daughters have allergies, they finally provided us with another room on the 4th room. 1 of the 2 elevators were under maintenance. After waiting 5-10 mins, we finally got to our room. In addition, it was a cool night and my family wanted to adjust to a warmer temp. It DOES NOT WORK. All night long, we were cold. Horrible experience at this Holiday Inn! July 18, 2014
Rated 5.0 out of 5.0 by Great Staff I would stay again at this hotel just based on the professionalism and friendliness of the staff. The room was clean and well worth the amount paid. July 11, 2014
Rated 5.0 out of 5.0 by Great Stay Especially if your FiFo (Flying in, Flying out), Great staff to help with your travel needs. July 9, 2014
Rated 3.0 out of 5.0 by Average hotel It's been months, time to fix the elevator!! Time to update the cable entertainment, remote never works and half the channels don't work July 8, 2014
Rated 5.0 out of 5.0 by Great staff Great staff always above and beyond helpfull. Lots of parking. Hotel and rooms are very clean July 8, 2014
Rated 5.0 out of 5.0 by Room The room was great. It was not all crowded like most hotels. July 8, 2014
Rated 5.0 out of 5.0 by Large guest room and over-the-top service! Every single staff member went above-and-beyond to ensure I felt very well take care of, even those just passing in the halls... and they all thought ahead so I didn't have to ask for anything! My room was much larger than I expected, and exceptionally clean and up-to-date; the A/C worked perfectly; the mattress and pillows were extremely comfortable; a surplus supply of soft towels were in the large sized bathroom. My only disappointment was mini-fridges were not standard in the rooms. I was offered to have one reserved but without guarantee that it'd be available. The staff offered to let me use theirs behind the front desk, but that's not convenient. I was told there would be one in each room after the renovation next year. July 3, 2014
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