Rated 4.2 out of 5 by 306
Rated 2.0 out of 5.0 by Delayed Traveler Not the Best Holiday Inn Experience
This is a large hotel with beautiful common areas, but I found the basic comforts to be missing. The towels in my room weren't white and fluffy - a must for me! The air conditioning system was out of date and it was difficult to control the temperature in my room.
June 29, 2015
Rated 4.0 out of 5.0 by Pureluck33 Clean room great breakfast
Cleaning staff was great are room was clean and smelled good. Hotel itself needs to be updated. The room was very out of date plug sockets were cracked. Capet in the hallways were stained. One of the elevators were broke. The exterior needs to be painted or something to make it look up to date. Breakfast was great staff was fast and helpful food was great hot and quick.
June 27, 2015
Rated 5.0 out of 5.0 by adolak Very accommodating
Would stay here again, better than University Plaza in regards to customer service.
June 25, 2015
Rated 5.0 out of 5.0 by kmkd54 The most comfortable bed and friendly service
Bed was like sleeping on a cloud
Had to inquire about down alternate blanket so we could buy one to use at home. All staff were friendly even when several other customers were in line to check in or out. We were greeted by staff each time we came through the front door. It really made you feel like you were coming "home".
June 22, 2015
Rated 5.0 out of 5.0 by CCP_MO Complimentary Breakfast Please
all i want for breakfast is cereal, milk, coffee, juice - so we walked across the street for oatmeal...
June 19, 2015
Rated 5.0 out of 5.0 by fast-back A very quite room and comfortable bed.
Enjoyed our stay. First time in this area. Easy to find off the interstate. Only problem is with getting out of the drive onto the main road. Traffic is terrible Of course this is not the Hotel's problem.
June 19, 2015
Rated 3.0 out of 5.0 by GrannyShoes A Little Disappointed
We stayed here for 2 nights while attending the Buick Club of America National Meet which was just two businesses down the road. Almost all of the hotels in the area were full . We were a little disappointed that only one of the two guest elevators was working which meant a long wait time. They did have the staff elevator for use though. We were expecting a Continental breakfast only to find out you had to purchase your food at a restaurant attached to the Inn. The ice machine on our 3rd floor did not work the whole time we were there even though I tried at several different times of the day & night. There was also not a refrigerator or microwave in the rooms.
The room was clean though a little outdated and the staff was very friendly. When I called the home office they were very sorry for our problems and offered to refund part of our money.
June 18, 2015
Rated 5.0 out of 5.0 by saresaunt Restful night
This is our 3rd visit to this location. We stayed one night because we had an extremely early flight the next day. The room is clean, comfortable and the staff is great! They even took time to help my kids figure out how to connect their ipods and iphone to the wifi. We would not hesitate to book here again!
June 17, 2015