Rated 4.1 out of 5 by 33
Rated 4.0 out of 5.0 by BadNickname Nothing Special
Nothing special for Platinum members, dont expect a complimentary bottle of water.
May 15, 2013
Rated 3.0 out of 5.0 by herbdoc comfortable bed and convenient
I requested a refrigerator when I made the reservation & was told that I would have one. When I arrived in the room -- no refrigerator. Called the desk and they said they would bring one up. They called back & said none available, requested one for second night, but still no refrigerator. Hotel had a low occupancy rate????
May 11, 2013
Rated 5.0 out of 5.0 by PS1955 Excellent Hotel!
The room was spacious and comfortable. Staff members were extremely helpful, courteous, and respectful. Hotel was beautifully designed and decorated. Overall, a wonderful experience. I wish I could have stayed more than just one night. I highly recommend this hotel!
May 1, 2013
Rated 5.0 out of 5.0 by Janet927 Comfortable bed and room.
Room cleanliness was great.
April 29, 2013
Rated 5.0 out of 5.0 by tlia304 Great Location
This is a really neat Holiday Inn. They have a huge atrium in the middle of the hotel with a water feature that is very calming. Unfortunately we arrived too late to be able to enjoy much of this hotel but the staff was wonderful and gave us the late checkout that is customary for most Holiday Inn's today so we were able to sleep in late and really be able to relax before getting back on the road again the next day!! I would love to check out this place again if I ever end up in Springfield, MO again. The only issue while there was that they were working on the swimming pool area and it wasn't available to be used if we had wanted too however they did have an alternative option in place to make up for it!! I would definitely love to spend a week in this hotel as it seems to have all of the amenities you would want!!
April 10, 2013
Rated 1.0 out of 5.0 by Beup Demolition should be scheduled
The best thing that could happen to this antiquated/former Embassy Suites is to schedule a demolition and start over from the ground up. Staff is pituful at fron desk and acts like they are on high school vocational training.
April 9, 2013
Rated 5.0 out of 5.0 by Shaylee Didn't partake of food and beverage.
Nothing to complain about. Good experience. Helpful staff. Comfortable beds. Could update the coffee pot.
April 1, 2013
Rated 4.0 out of 5.0 by KEF05 Wake Up
I requested a wake up call the night before, however did not receive a call in the morning. Good thing I set my alarm on my phone as a back up. Overall, relaxing room.
April 1, 2013