Rated 4.3 out of 5 by 278
Rated 4.0 out of 5.0 A pleasant experience overall
The stay was nice. I only had two minor issues. Just because a smoking room is a smoking room does not mean it has to smell like old stale cigarettes. I have never had a room smell so bad of old stale cigarette. My clothes in my luggage smelled bad after a night in there. Being a Priority Club member I have always had some benefits when checking in at other Holiday Inns. i.e. a snack, bottle of cold water, etc.
I have always received a voucher for a free breakfast in dinning room but not here.
May 20, 2015
Rated 4.0 out of 5.0 by brbml3241 Springfield Holiday Inn
Nice hotel, arrived late evening without reservation, only room available was a suite.
Room was nice but not needed.
No food service available onsite after 9:00.
May 19, 2015
Rated 5.0 out of 5.0 by bobthefarmer Great Stay in a great location near I-44
This was a very easy access between St Louis and Joplin, MO. The location was ideal for our purposes
May 16, 2015
Rated 5.0 out of 5.0 by GARY211 HOT TUB
IT WOULD BE A GREAT IMPROVEMENT TO THIS LOCATION TO ADD A HOT TUB FOR RELAXING . AFTER A LONG DAY OF DRIVING TO GET TO THIS LOCATION.
May 13, 2015
Rated 5.0 out of 5.0 by Tony buckmaster Service
Everyone was very helpful and very helpful. One trash can was emptied and a new liner was not put in place but this is minor it's the maid that will have to clean the can.
May 11, 2015
Rated 2.0 out of 5.0 by slurban Bathrooms need fixing
Bathroom very outdated and tiles were caving in shower
May 10, 2015
Rated 5.0 out of 5.0 by kayo2 Breakfast
We enjoy the other hotels in our plan because of the complimentary breakfast but this was not mentioned at the time of check-in.
May 7, 2015
Rated 3.0 out of 5.0 by Pam2461 Average Hotel, very clean
We enjoyed our stay at this hotel. My only complaint is about the bed - and we heard same from several of our friends also staying here. In fact one couple changed hotels because their bed was too hard. Our bed also was too hard, and actually sunk in the middle too. Probably the most uncomfortable bed I've slept in at a hotel in years. Hopefully they'll listen to the complaints and get better beds.
The hotel and the rooms were very clean and nice, and extremely quiet despite being near a main road and expressway. The restaurant connected to the hotel was excellent. We had a large party of 12 at dinner one evening and everyone was very pleased with the food. It tasted great and was presented nicely too (extra effort!).
Our experience with the staff was all very positive. However, the couple traveling in our group who asked to change rooms because of the hard bed was treated very rudely by one of the ladies at the front desk. Maybe they caught her on a bad day?
May 7, 2015