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Rated 4.3 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 We always love our stay We love staying here when in Springfield. Great suites and great staff. Excellent bedding and quite rooms. Very clean. Suite pricing seems high. I would like to see room service deliver a pot of coffee vs. a cup of coffee. The elevator service was poor. One was out of order and they appear outdated. During our prior stay, only one elevator was operational. Takes away from your beautiful hotel. The lay out of the suite is very functional with a comfortable work space and a door dividing the bedroom area. The overall experience is easy to recommend to others. March 26, 2015
Rated 5.0 out of 5.0 by Amazing stay It was easy to check-in and check-out. It was quite and very relaxing. March 25, 2015
Rated 5.0 out of 5.0 by Comfortable and clean rooms. Competitive pricing, conveniently located, very clean, management was responsive to our needs regarding a lost item, children loved the pool. but you do need a hot tub. March 23, 2015
Rated 4.0 out of 5.0 by Quick night stay Everything was nice except the rate was pretty high considering all the other hotels in the area March 22, 2015
Rated 5.0 out of 5.0 by Great Hotel with Restaurant Comfortable stay and was upgraded at not cost to me! Clean and the staff were very nice. March 20, 2015
Rated 4.0 out of 5.0 by FRIENDLY SERVICE Professional, friendly staff willing to accommodate our needs as much as they could. March 15, 2015
Rated 5.0 out of 5.0 by CEDaddy Insurance Producer Education Clean, comfortable and professional. That why we use Holiday Inn for most of our seminars and staff sleeping rooms. You know before you arrive it will be a good experience. March 13, 2015
Rated 4.0 out of 5.0 by Some areas disappointing, most everything else was great The hotel was beautiful. Our room was very nicely sized, and the beds were incredibly comfy. Our room was clean, and placement on the top floor was nice and quiet. Our two disappointments were 1: we were really excited to be able to go swimming in an indoor pool, however after seeing the pool, we lost our excitement. It was very dirty, the dirtiest we had ever seen for a hotel pool. We obviously did not get to swim. Our kids were quite disappointed with that. 2: we had a few hour drive to get to our hotel and only had a little while before we had to get ready for the wedding we were attending. We were very hungry and wanted to eat at the hotel restaurant. We were disappointed that they were not open. We also did not find them open the next morning when we wanted breakfast. We couldn't find a continental breakfast either. So, we didn't get to swim and had to go find food in town rather than the hotel. Overall, weighing the pros and cons, we were quite happy with our stay and rested well and comfortably. March 12, 2015
  • 2015-03-27T10:51:35.569-05:00
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