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Rated 4.2 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Clean room, great staff! The only complaint (and its minor) is there was no exhaust fan in the bathroom. That's just a personal preference of mine. October 15, 2014
Rated 3.0 out of 5.0 by ok place hotel staff were very friendly. The hotel did seem a little dated. October 13, 2014
Rated 4.0 out of 5.0 by Nice Place to stay and relax Everything was just about as good as it can get except for the whirlpool/hot tub. October 7, 2014
Rated 4.0 out of 5.0 by Convenient, comfortable and friendly staff The room size and layout were very nice. Some aspects of the room could use updating (i.e., the bathroom, shower and heating/cooling units were a bit dated), while other aspects were very nice (beds were extremely comfortable, lots of comfortable pillows, televisions were new and channel selection very good). The hotel was clean, rooms were clean, and staff was very friendly. October 5, 2014
Rated 5.0 out of 5.0 by good place to stay. Stopped here at last minute for room. Was well taken care of. Had excellent room. A very good choice in Springfield, MO. October 2, 2014
Rated 4.0 out of 5.0 by Fairly nice room Not conducive for people with physical challenges. We were on the 3rd floor and only one elevator was working. Need more handcap rooms or a better screening for real physical challeneged people. Obese people should not be considered handicap; leg braces and wheel chairs are. It's a long walk and there is no refrigerator. October 2, 2014
Rated 4.0 out of 5.0 by Nice Hotel but EAT elsewhere Nice hotel, clean rooms...Really everything you would want in a stay....but! find your meals elsewhere. Hotel has a restaurant that i have gone to twice on differetn occasions and zero customers...So i refrained from eating there. I have however, gone to the bar area which is quite pleasent and ordered food to be delivered over to th bar area from the restaurant. Much more ambiance and open space concept in the bar area where as the restaurant is your traditional 80's looking place. The restaurant would really make an excellent fitness area in the future...hint hint Folks..this is a great place to stay, but the food/dining nearby is my recommendation to you. September 26, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed. Much to my surprise I got a good nights sleep, usually hotel beds are horrible but this one was great. September 22, 2014
Rated 5.0 out of 5.0 by Consistent in the amenities Always a pleasure to stay at the HI express. We always look for the consistency between the HI's. I appreciate the cleanliness and attention to detail. September 22, 2014
Rated 2.0 out of 5.0 NOT By far not the best of Holiday Inn Express locations. Needs lots of work, rooms are dated. Only one elevator working, had to share the service elevator with the staff. Entry to Door "A" did not work, even notified the staff, and no changes were made to get it working. Much better values in the area. September 20, 2014
Rated 4.0 out of 5.0 by Nice Place to stay and take the family. I was very impressed with this place. There was easy access to the highway and to restaurants. It was very quiet and the rooms were very roomy. The service was good by the staff. September 19, 2014
Rated 5.0 out of 5.0 by Convenient location for travel, nice hotel Booked using IHG website while traveling. Hotel and staff very nice and room was clean and comfortable. Only staying one night so was unable to explore all hotel amenities. September 19, 2014
Rated 5.0 out of 5.0 by Comfortable beds, clean guest room and great service. Our guest room was very spacious and very inviting. The room was pretty and up to date. We got great sleep, as it was very quiet at night. The bed and pillows were extremely comfortable Everything was very clean. The staff was friendly and went out of their way to be accommodating. We will stay here again and refer our friends to this location. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable beds, great location This hotel is clean, modern and the staff was most helpful. We've stayed here in the past, and will again. September 12, 2014
Rated 4.0 out of 5.0 by Holiday Inn 44 in Springfield Clean and tidy, the room was as welcoming as the atrium. I wish the restaurant was closer to the bar, I wish both elevators were working but it is still a great place to stay. September 10, 2014
Rated 5.0 out of 5.0 by Comfortable and great service My overall experience was satisfactory. I will recommend this property to my friends that frequently visit the Springfield area. September 9, 2014
Rated 4.0 out of 5.0 by Friendly Staff Even though we got to the hotel late at night, the staff was friendly and efficient. The lobby and common room was beautiful. September 8, 2014
Rated 5.0 out of 5.0 by Excellent Staff The Staff is incredible. First class all the way. Make sure you stop by the Terrace Bar and see Paul "The Bear Catcher" for a drink. It's worth the trip.... September 5, 2014
Rated 5.0 out of 5.0 by business trip wonderful experience stayed here many times and always a pleasure room was comfortable and quiet food offered was good and priced fairly staff friendly and willing to assist however they can September 5, 2014
Rated 5.0 out of 5.0 by Clean Hotel Was staying on business for just one night but very clean hotel very nice staff September 5, 2014
Rated 5.0 out of 5.0 by Courteous and attentive staff. Courteous and attentive staff. Very comfortable beds. Location is not ideal, but decent considering proximity to I44 and 65 highways. September 5, 2014
Rated 5.0 out of 5.0 by Friendly Staff Everyone greeted me with a smile on their face and was very willing to help . September 2, 2014
Rated 3.0 out of 5.0 by arrogant front-desk team and poor air-conditioning -Ensure that you check the room first, whether the lights are working and HVAC is cooling, before you agree to accept the room - Ensure that both the elevators in the Hotel are working, because generally one elevator is always not working September 2, 2014
Rated 4.0 out of 5.0 by Nice clean and comfortable hotel Room was clean and bed was excellent. Check in was easy and the staff was very friendly. Would stay here again for business travel. Easy access to interstate. September 1, 2014
Rated 5.0 out of 5.0 by Good Hotel This is one of the best hotels to stay in Springfield MO if you are ever there for business. The room was fine except that there is no refrigerator and microwave in the rooms. August 31, 2014
Rated 4.0 out of 5.0 by Great Service but needs maintenance Friendly staff and overall a great stay. We like staying here because it is easy to get in and out of for our travels. However one of the elevators was down for repairs and the HVAC in our room would not adjust on the temp so we could not just run the fan to circulate the air without freezing ourselves out. Standard maintenance issues that i feel will be corrected. August 27, 2014
Rated 2.0 out of 5.0 by Service in lounge was terrible I went to the the lounge with my laptop to have a beer and get something to eat. I sat there for an hour without anyone asking me if they could get me something to drink, or look at a menu...nothing. After awhile I intentionally sat there to see how long it would take before someone ask if I was okay or needed anything. After an hour, I was frustrated and left. I was sitting out in the open and it was obvious I was there. Other patrons were there as well and they seemed to be getting service. I don't get it. August 25, 2014
Rated 5.0 out of 5.0 by Very clean rooms! Very nice accommodations with bar and full restaurant within the hotel. August 23, 2014
Rated 4.0 out of 5.0 by great service the staff was excellent room was clean and food was great i recomend this hotel to everyone i know August 22, 2014
Rated 5.0 out of 5.0 by Great experience I stated earlier in this survey that I had a great experience, but would like to emphasize how helpful the restaurant manager and staff (during breakfast) were. We had the same server that we had last year and she was always there or nearby if we needed anything and was very sweet. The manager was friendly and helpful with things to do around town and where to go for a good bargain. LOVED HER...and in case you are wondering, we are NOT related! LOL August 21, 2014
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