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Rated 4.2 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service Well lit parking. Great customer service. Clean rooms. Great value. July 28, 2014
Rated 2.0 out of 5.0 by Marginal at best Only one working guest elevator. Unable to control room temperature, room was dated. Poor lighting in the bathroom, power strips dangling behind the TV. Poor knowledge of area by the young lady at registration. Staff was very friendly, hotel was clean and tidy July 24, 2014
Rated 4.0 out of 5.0 by Great service The hotel staff were excellent. Although we were charged $16.99 for a movie that we didn't rent and they won't reimburse me for it. Bad business July 21, 2014
Rated 5.0 out of 5.0 by Excellent Service I stay at this hotel frequently because the staff is so friendly, the rooms are very clean and comfortable, and the hotel is generally very quiet. My room was right across from the elevator this time and I did not hear any noise from the guests getting on or off the elevator. July 21, 2014
Rated 5.0 out of 5.0 by Customer Facing Staff Are The BEST A room is a room but the employees of this property make the difference from the front desk to the bar to the breakfast the next morning. Great people at every encounter at this property. July 18, 2014
Rated 1.0 out of 5.0 by Terrible Hotel Stay Guest service is horrible. I booked a non-smoking room for my family on our way back to Chicago. We were greet with a smoking room. Their initial solution is to provide a ionizer to the room. After a long conversation and explanation that my young daughters have allergies, they finally provided us with another room on the 4th room. 1 of the 2 elevators were under maintenance. After waiting 5-10 mins, we finally got to our room. In addition, it was a cool night and my family wanted to adjust to a warmer temp. It DOES NOT WORK. All night long, we were cold. Horrible experience at this Holiday Inn! July 18, 2014
Rated 5.0 out of 5.0 by Great Staff I would stay again at this hotel just based on the professionalism and friendliness of the staff. The room was clean and well worth the amount paid. July 11, 2014
Rated 5.0 out of 5.0 by Great Stay Especially if your FiFo (Flying in, Flying out), Great staff to help with your travel needs. July 9, 2014
Rated 3.0 out of 5.0 by Average hotel It's been months, time to fix the elevator!! Time to update the cable entertainment, remote never works and half the channels don't work July 8, 2014
Rated 5.0 out of 5.0 by Great staff Great staff always above and beyond helpfull. Lots of parking. Hotel and rooms are very clean July 8, 2014
Rated 5.0 out of 5.0 by Room The room was great. It was not all crowded like most hotels. July 8, 2014
Rated 5.0 out of 5.0 by Large guest room and over-the-top service! Every single staff member went above-and-beyond to ensure I felt very well take care of, even those just passing in the halls... and they all thought ahead so I didn't have to ask for anything! My room was much larger than I expected, and exceptionally clean and up-to-date; the A/C worked perfectly; the mattress and pillows were extremely comfortable; a surplus supply of soft towels were in the large sized bathroom. My only disappointment was mini-fridges were not standard in the rooms. I was offered to have one reserved but without guarantee that it'd be available. The staff offered to let me use theirs behind the front desk, but that's not convenient. I was told there would be one in each room after the renovation next year. July 3, 2014
Rated 2.0 out of 5.0 by Poor towels and carpet in guest room. I felt dirty after taking a shower and drying off with a stained un-white towel with several hairs on the towel. July 1, 2014
Rated 5.0 out of 5.0 by Fabulous Hotel We had an excellent experience at this hotel. We ordered room service and the waiter was very pleasant. The food was delicious. The room was lovely, quiet, and very clean. The employees go out of their way to help you. June 26, 2014
Rated 5.0 out of 5.0 by great place to stay The hotel was very easily accessible from the interstate, lots of restaurants nearby, the staff was very friendly and helpful. Rooms were spacious and clean, the kids loved the pool area. We will stay here again. June 24, 2014
Rated 5.0 out of 5.0 by great service and staff Mackenzie the Breakfast hostess is wonderful I have been at this hotel for 4 months M-F every week. Great staff it has been a wonderful place to stay June 23, 2014
Rated 4.0 out of 5.0 by Vacation 101 The overall stay was good since all we did was sleep one night. I would have enjoyed a larger tv. We would have enjoyed a free small breakfast like most hotel give to their customers. June 23, 2014
Rated 3.0 out of 5.0 by Rooms Very clean ,well kept ,confortableLike your inside courtroom.The waterfall was beautiful. June 18, 2014
Rated 5.0 out of 5.0 by Stay Excellent. I enjoyed my stay. I was able to travel and stay within my budget. June 18, 2014
Rated 5.0 out of 5.0 by very Comfortable Stay I would stay here again. A little pricey, but not too bad. June 17, 2014
Rated 4.0 out of 5.0 by courteous and friendly staff nice and clean hotel. wished the other elevator would have been working. parking adequate for conference . June 17, 2014
Rated 5.0 out of 5.0 by refrigerator I had no refrigerator in room and hotel was out ask for name put on list, however never got one the 4 days I stayed June 16, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel I felt relaxed and comfortable during my recent stay. The staff was pleasant and helpfull. I would stay here again. June 12, 2014
Rated 2.0 out of 5.0 by Booking error I made the reservations for five people, two couples, one with a son for June 5-7 to attend the CSS Synod Assembly in Springfield, MO. First off, the confirmation number never arrived via email as I was told it would. I had to call back twice to get the confirmation number. It never did arrive via email. Second, when the guests arrived to check in, their reservation was for smoking rooms. They were told that is what was reserved. However, I know these people do not smoke and would never have requested a smoking room. A non-smoking room was found for the couple with the son and the other couple took a smoking room. So even though I was not a guest, I want to express my displeasure at this poor quality of service. June 11, 2014
Rated 5.0 out of 5.0 by Very Nice Facility and Service My room was very quiet, attractive, and comfortable. (No, the towels are not soft, but they are clean and plentiful.) They do not provide a lot of high end touches, but everything was fresh, current, and spotless. The fitness center had all new high-end equipment (4 treadmills, 2 ellipticals, a cycling machine, and free weights) and a nice flat screen television. It was one of the best fitness centers I've found in a hotel. Everything worked perfectly. I had one evening meal in the restaurant and found the service, food (and menu selection) to be very good. Hotel staff were very efficient and welcoming. We left a cell phone behind by mistake and they contacted me as soon as the discovered it (which was luckily before I left town.) June 9, 2014
Rated 5.0 out of 5.0 by great service Any time something was needed for a meeting room it was quickly and pleasantly attended to. The rooms were ready when we were ready to use them. June 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We only stayed one night. But the room was spotless and very comfortable. We didn't eat at any of the restaurants but the drinks at the bar were great. Reception desk personnel and hotel staff were pleasant, efficient, and we didn't have to wait for anything. Including the extra towels and sheets we requested. June 5, 2014
Rated 3.0 out of 5.0 by A little on the disappointing side. We had lots of trouble with our keys, the elevators where down to one, the TV cut out periodically and the price isn't what I thought it was going to be. June 4, 2014
Rated 5.0 out of 5.0 by Plenty of Towels Did not have to request extra towels and wash clothes. Bathroom was well stocked and clean. Beds were comfortable. June 2, 2014
Rated 5.0 out of 5.0 by Recent stay I recently stayed at this facility due to a last minute business trip. I booked hotel as it was close to the highway. Everything about the hotel was clean, pleasant and business like. Plenty of dining establishment choises within walking distance including the in house facility. June 1, 2014
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