Rated 5.0 out of 5.0 by Archie53 A Home from Home
What a great experience. I travel all over the United States, and probably spend at least 160 nights a year in hotels. The staff here were excellent, always smiling and willing to help. The rooms were spotless and the linens were crisp and fresh. Us road warriors are not to easy to please. We expect at the least, A comfortable clean bed, excellent showers, good tv lineup, easy acess to good food, and especially a warm inviting smiling face when you walk into a place exhausted, tired, in a rotten mood and probably hungry. I was all of that when I walked into this hotel, but not for long. The smiles and just overall niceness to their guests, made all that go away. The food was excellent. After a good meal I stepped into a spotless hot shower and then into a soft clean comfortable bed. Switched on the TV and into slumberland. Five gold stars all the around. Do not drive past it. They will be waiting for you with a welcoming smile.
March 19, 2013
Rated 5.0 out of 5.0 by SoldierBoy Great experience
It was our stop enroute to Kansas. We did not have a reservation set. We stopped in and the evening staff was so pleasant and getting my co-worker and me a room. Had to order room service since I was too tired to go out and grab something to eat. They were promt on the order. My overall experience was two thumbs up. Thank you and hope to stay with you again.
March 13, 2013
Rated 5.0 out of 5.0 Reasonable luxury
The interior of the hotel is well above the norm, yet the price was very reasonable. We were tired and didn't feel like going out to dinner, so we ordered room service. The food was delivered 20 minutes later and was excellent. The cost was only $2 more than if we dressed and down to dinner. The atrium is beautiful with glass elevators to enjoy the view on the way to your room. If you are in the area, make it a point to stay there.
March 13, 2013
Rated 2.0 out of 5.0 by Glen2000 Charged for a bottle of water?
I travel a great deal on business and have stayed at many hotels in various locations and not once have I been charged for a bottle of water. Imagine my surprise when I got my credit card statement and saw the charge...hotel didn't bill me for it at the time of my stay and when questioned later, an employee noted that the charge is on the bottle which it wasn't. I chose this hotel because it was fairly new however I didn't feel I got my money's worth...no bang for the buck. The hotel is highly overpriced and will not stay at this location again.
March 13, 2013
Rated 4.0 out of 5.0 by Carol70 Nice, clean hotel
Although we arrived late to check in, the staff was very helpful. We would definitely stay again.
March 7, 2013
Rated 4.0 out of 5.0 by smp09 Great Staff
I figured since I criticized my last stay (at another Holiday Inn property), it’s only fair I complement a good experience.
March 7, 2013
Rated 4.0 out of 5.0 by brewse Convenient location
Stayed here on business on to occasions (Jan 2013 and Feb 2013) . Hotel is convenient to SFG and has a free shuttle and also to Route 40 and industrial parks Dining and cocktails available in hotel or within walking distance of Ruby Tuesday's, a Japanese sushi place, etc. Lounge relaxing but only 4 dratt beers with no local craft brews on draft. Reasonable buffet breakfast in morning
Within a quick drive (less than a mile) are Applebee's, Houlihan's and other restaurants. If you're feeling adventurous you are within a 5 mile drive of downtown where there numerous eating and drinking establishments. Among them is Springfield's own Springfield Brewing Company brewpub, Patton Alley Pub with over 43 taps (Beer Advocate 92 of 100). Please remember it is illegal to drink excessively and drive.
March 4, 2013
Rated 3.0 out of 5.0 by JimWes62 Bad experience
Friendly staff fast check-in, all was going well until I pulled back the covers to get into bed. The sheets were badly soiled and had not been changed from the last guest, all else in the room was neat and clean. With a call to the front desk a manager and housekeeper came within minutes and we were offered another room or they would change the bed in our current room. We elected to stay put and let them change the bed, matress pad etc.
We were offered a drink ticket and a buffet breakfast as compensation. It was late and we were leaving early so the drink ticket was of no value but the breakfast was a nice gesture.
The recognition for Platnum Piority Club was one drink ticket to use for the two of us, this was not helpful for us but may be to some.
February 25, 2013
Rated 4.0 out of 5.0 by chuck4 Friendly staff
Nice hotel with very polite and attentive staff. The room was comfortable and the hotel was clean except for the hot tub which is why I can't really give this hotel and "Excellent" for Overall Experience.
February 24, 2013
Rated 3.0 out of 5.0 by Sam412 Exercise
I think that for the prices they charge, they could repair or replace their exercise equipment. There are 3 treadmills and 2 of them have not worked for some time, and the third works but the built in tv does not. I have been staying at this hotel for 10 years and they have had the same equipment the entire time.
February 6, 2013
Rated 5.0 out of 5.0 by HUNK Nice Hotel
Room was clean and bed was comfortable, which is very important. We have stayed at this hotel several times over the years and always enjoy it. We will be back again.
January 24, 2013
Rated 5.0 out of 5.0 by Svac Wonderful Stay, Staff, Room, Atmosphere
My husband and I were passing through, towing a nice car. My husband wanted to stay in a room with a view of our truck and trailer and the front desk clerk was awesome! Our room was clean. After a long day of driving we were able to relax at the hotel bar with a couple of beers and good company. Slept very well. Would definitely recommend this hotel, coming from someone who stays at many of them.
January 15, 2013
Rated 5.0 out of 5.0 by HappyCamper117 Greatest hotel staff in the Universe!
Thanks to Frank, Brian, Lindsey, Wayne, Cindi, Larry and David for the very best Holiday visit!!!!
January 8, 2013
Rated 4.0 out of 5.0 by Sparky22 Sparky22
Great stay, beautiful property and decore, good breakfast coupon for additional $5. Only "problem" was the beautiful pool was too COLD to use and the air temperature also. We normally stay at Holiday-Inn Express motels but would do this again...very fair treatment.
January 6, 2013
Rated 5.0 out of 5.0 by dany wonderful breakfast and service
The Sat. morning breakfast was fabulous. But what made it so special was the service we received from the gentleman waiter. He was an older gentleman and was deoightful to talk with as he served us. Could not have been more courteous. Thank you!
January 3, 2013
Rated 2.0 out of 5.0 by dobie77 Priority rewards membership got me a free bottle of water!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
bathroom had 'green stuff' above the soap dish. Check-in person was condescending, and being a member of Priority club hardly seemes worth it. Room smelled of chlorine -- indoor water feature.
I will never stay here again.
December 18, 2012
Rated 5.0 out of 5.0 All is just perfect
Whenever I stay in this Holiday Inn Hotel I feel like at home the staff is friendly and if you have some questions or you need some they are more than happy to help me. There is no other way to stay in a different Hotel in Springfield
December 14, 2012
Rated 4.0 out of 5.0 by MGMarine Comfort
The beds are very uncomfortable. Stay at hotel was nice, and convienent.
December 11, 2012
Rated 4.0 out of 5.0 by USAviator business travel
room was nice, stay was nice, the bed is too hard for me and the pillows were not to my liking. I have had better stays at other Holiday Inns.
December 9, 2012
Rated 5.0 out of 5.0 by Aumie Super comfortable bed and super clean room.
Excellent service in all areas from check in to check out! Fabulous job of catering to the needs of our 3 day seminar. Restaurant sevice was also great and food was superb. Thank you for everything.
December 4, 2012
Rated 5.0 out of 5.0 by dave409 beautiful hotel
This hotel did a great job with all aspects of my short stay. I had not been here in about 7 years but I was impressed with how modern and attractive it was. A friend had told me it was completely remodeled and he was 100% right. The arrival was great due to a fantastic person by the name of Alexis. I had breakfast in their restaurant and that was good. Unfortunately, I was latee for dinner but found other restaurants close by so that worked out also.
December 1, 2012
Rated 5.0 out of 5.0 by SoldierBoy Great Stop
Arrived late with no reservations. They had rooms available with no problems. Rooms were great! walking distance to restaurants.
November 30, 2012
Rated 1.0 out of 5.0 by Ronnie123 Great People but Dirty, Poor Hotel Facilities
I am high Priority Club Member, and this is the dirtiest room and accomidations I have yet to encounter. I spend 100-150 night a year on business in hotels (Mostly IHC Facilities) and this one was the filthiest. But, I have never encountered nicer people at the front desk in any of my travels. they are to be greatly commended. The room was partially clean and the Tub/Shower was filthy.
November 28, 2012
Rated 5.0 out of 5.0 by jm115 excellent staff and great facility
Dear Sir, I have stayed at this hotel about 5-6 times this year and it is great the staff recognized me as a priority club member..i like the free drink, the food in the restaurant is great and also the staff there is nice
November 23, 2012
Rated 5.0 out of 5.0 by jafish1971 Perfect place for the business traveler
I stay here on business all the time and it so noce to have a bar and place to eat after a long day where driving isn't involved. There are some nice places to eat close by as well. The rooms are very quiet and comfortable and the the staff is great.
November 13, 2012