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Rated 4.3 out of 5 by 430 reviewers.
Rated 4.0 out of 5.0 by Historic St Augustine Had heard so much about this historic town that we decided to take a day out of our primary holiday residence to visit. Used my IHG points and that was easy to do, The hotel itself was not as near to the older part of St Augustine that I had hoped for but nevertheless the hotel staff were very helpful in telling us where the hop on and hop off trains were which enabled us to each the Fort area quite quickly. For the younger, fitter of you, it's probably within walking distance but sadly not for me any more. Spacious, well presented, clean room at this Holiday Inn with very helpful front desk staff. My only complaint was that not only was the bed very high, the pillows were so plump I could not sleep on them so swapped for a cushion from the couch. I have recommended on my feedback to have a choice of pillows for those of us who prefer a lower height in which to sleep. October 2, 2015
Rated 5.0 out of 5.0 by Convention Overall stay was very good. Under going reservations. Elevators were not working correctly at times. Heat and air were also not working correctly September 30, 2015
Rated 4.0 out of 5.0 by comfortable bed/good service I was a little disappointed that the hotel did not have a continental breakfast. We do not require much and that would have been nice. However, the hospitality was awesome and it speaks well of the company. As retirees with grandchildren in college who need support from both of us, we have to be careful with what we do; hence we look for Holiday Inn Express for the most part. Also, I am noticing that other hotel chains are doing better in the rewards category' but I like the "dependability" of the rooms with the IGH chain. September 30, 2015
Rated 5.0 out of 5.0 by like you going back to home in any place in the world We love this chain of hotels the most. Never staying anywhere else. Never were disappoint. Happy environmental, staff always friendly and helpful. September 24, 2015
Rated 5.0 out of 5.0 by Gift I booked a night for a gift for my nephew and his new bride as a stop in St Augustine Fl. Their stay was a wonderful experience for them. September 23, 2015
Rated 5.0 out of 5.0 by It's a Holiday Inn! I always stay in holiday inn hotels because the quality is consistently good. September 22, 2015
Rated 3.0 out of 5.0 by Hotel is Sufficent SURVEY IS TOO LONG!!!!! Hotel is sufficient for its purpose. Lobby is beautiful. Breakfast overpriced. September 21, 2015
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