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Rated 4.1 out of 5 by 237 reviewers.
Rated 4.0 out of 5.0 by Clean and comfortable room was excellent and the location is close enough for a walk to the tourist attractions on St George St. stayed for one night using my points on our trip from Sanibel back home to SC November 3, 2014
Rated 5.0 out of 5.0 by Guest Excellent stay, very clean and great Breakfast provided. October 28, 2014
Rated 3.0 out of 5.0 by not the best stayed at many holiday inn's did not really like this, not one thing in particular, just in general, woke up with sore back and they wanted me to pay for a buffet after I paid too much for the room October 27, 2014
Rated 1.0 out of 5.0 Eh We walked in the door at 4:55. Check_in is at 4:00. When we checked in we were informed our room was not ready (even though check-in was almost an hour ago) We were told it would be 15 minutes. After 15 minutes passed we checked again and they said it would be another 15 minutes. It would have not been a big deal, but we had to leave to go to a wedding in 20 minutes! Thankfully I was dressed and ready, but my husband was in gym clothes because he didn't want to wrinkle his suit from our long ride from Tampa. They did eventually give us another room. We were supposed to get a king but they gave us two double/queen beds. It was annoying, but we did not have time to switch because we were already late to the wedding. Overall... not the best experience. October 23, 2014
Rated 5.0 out of 5.0 by Rnjoyed our stay We took our grandson to St Augustine for the weekend of Oct 17 18 & 19. Front desk very friendly. Check In & Out very quick. Rooms very clean . Hotel felt safe and was comfortable. October 23, 2014
Rated 5.0 out of 5.0 by Great night stay We did not utilize the hotel as much as we thought we would; we seriously only slept there. Good thing the bed was comfortable! We ended up touring the city quite a bit more than we originally anticipated for such a short stay. St. Augustine is a must see and we will return! October 21, 2014
Rated 5.0 out of 5.0 by Great Staff The front desk staff at night and in the morning were fantastic. Genuinely friendly, efficient, and helpful. October 18, 2014
Rated 4.0 out of 5.0 by Good Hotel Linens Smell like Sweaty Laundry Hotel was nice but the front desk clerk was a bit rude. He said no rooms were available so we waited in the lobby. Then another couple came in about 20 minutes later to check in and he said 3 rooms were now available. Why did he not tell us that there were rooms available instead of letting us sit there. Linens on the bed smelled like sweaty laundry. I have a sensitive sense of smell and this was a bit bothersome. Otherwise the rooms were great. October 16, 2014
Rated 5.0 out of 5.0 by Great staff, clean, fun place to be. We were there Oct. 9th - 13th, 2014 Our room was very clean, the staff was kind and helpful. The breakfast staff went out of way to help and the food was good. St. Augustine is beautiful, we really enjoyed our stay. October 15, 2014
Rated 1.0 out of 5.0 by Never again The staff did a great job, explained sights around the historical sites. Room looked dirty, walls had places that had been repaired that were still un-sanded or painted. This place needs an over haul in the worst way. Good people/bad hotel. October 15, 2014
Rated 5.0 out of 5.0 by Amazing Staff If you want a friendly, caring, attentive staff at an amazing hotel, come stay at this Holiday Inn. We've been here four times and each time leaves us wanting to come back. This is so well-run, we can't find anything of major concern. If we were to nitpick, it would be that the hot tub needs to be hotter, but it was still warm enough to enjoy! October 14, 2014
Rated 5.0 out of 5.0 by great motel enjoyed everything about stay. room was clean and service was great. will definately be back October 13, 2014
Rated 4.0 out of 5.0 by Close to historic district We liked our location away from the very touristy historic district but close enough to walk to the red train or Merry-go-round! And the National Shrine is a gem! Don't miss the grounds and the museum. It's not just for Catholics! The pool was delightful! St. Augustine is fantastic and friendly. Don't miss the Villano Beach area just across the nearby bridge. There is a Publix market there. October 12, 2014
Rated 4.0 out of 5.0 by Nice accomodations WE really enjoyed our stay and the hotel staff were very helpful in assisting us with information, good local eateries and things to go and see. October 9, 2014
Rated 4.0 out of 5.0 by stayed two nights First night we found some cleanliness issues but were to exhausted to make a big deal. We spoke to the manager the next morning about it and he was very gracious and professional and made up for it. There was a problem, it was addressed, and that's that. That's the way its supposed to be. We continue to be loyal holiday inn customers. I recommend your establishment to anyone, anytime. Thank you October 8, 2014
Rated 5.0 out of 5.0 by St. Augustine in September Perfect location to access all the history of the area. Could walk to the downtown area and take in all the sights. The staff were quite helpful in suggestions of things to see and do and gave great directions. Only thing on the downside was during the renovations the guest computer was not accessible. There was one available in the administration offices but that was a bit inconvenient. Did not access the restaurant during our stay but loved the fresh coffee in the lobby every day. Would strongly recommend this as a great location to take in the wonders of the city. October 8, 2014
Rated 5.0 out of 5.0 by October Was a pleasant experience. The internet was fast and breakfast was delicious. October 7, 2014
Rated 4.0 out of 5.0 by Friendly staff and good service Hotel is undergoing renovations, which are needed. The room AC was very loud and the beds a bit harder than I'd like The staff was very knowledgeable about the area and very helpful overall. I would stay here again. September 26, 2014
Rated 5.0 out of 5.0 by best in st augustine excellent front desk staff best place to stay in historic dis. grandkids enjoyed the pool and room ! September 24, 2014
Rated 5.0 out of 5.0 by good would come back in a heart beat when in the area!! September 23, 2014
Rated 5.0 out of 5.0 by Stay I had a wonderful stay and highly recommend this place. September 16, 2014
Rated 5.0 out of 5.0 by great place to stay Excellent staff and service makes stay completely non problematic. Rooms comfortable and clean. September 15, 2014
Rated 5.0 out of 5.0 by The Best Service Room was very clean and comfortable. Everyone was very helpful--Most especially David who helped us at check-in, to plan our time in St. Augustine and gave us suggestions for great places to explore and have dinner. A great experience! September 14, 2014
Rated 5.0 out of 5.0 by Nice Stay Clean Rooms, great location, will stay again. Would highly recommend for overnight stays. September 11, 2014
Rated 5.0 out of 5.0 by All is well! All was great except the previouse mentioned item! September 11, 2014
Rated 5.0 out of 5.0 by Holiday In St Augustine Hotel is undergoing a faceliuft and looks great. Rooms are very comfortable and clean. Very close to the historic district. Hotel restaurant left a bit to be desired, and did not appear to be open for dinner over the weekend. Overall, a good value. September 10, 2014
Rated 5.0 out of 5.0 by bed The beds were a bit too hard, therefore making it difficult to sleep. Other than that the room was good, the staff was good. September 8, 2014
Rated 5.0 out of 5.0 by great experience It was a fantastic large weekend, the city was amazing, very beautiful and friendly place, I definitely recommend for all families September 5, 2014
Rated 2.0 out of 5.0 by llauro45 internet connection very bad, different payments at the time of breakfast, bathroom door kept getting lock without us using it. September 4, 2014
Rated 5.0 out of 5.0 by Unexpected pleasurable accommodations We booked our trip last minute and chose this hotel because of the price. I hadn't planned to spend much time at the hotel and wasn't expecting such nice accommodations. The staff was very friendly, our room was clean, attractive, and peaceful. The breakfast buffet had all of the things necessary to keep my kids happy. We had a very easy, nice experience. September 4, 2014
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