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Rated 4.3 out of 5 by 493 reviewers.
Rated 5.0 out of 5.0 by Hidden Gem This is a wonderful hotel, but barely visible from the street, so one might miss it. The location is great, it is spotlessly clean, and the front desk staff couldn't be more congenial and accommodating. Special kudos to George and Katrina! This will definitely be our go-to hotel from now on when we are in St. Augustine! (My only complaint is that they will not award IHG points if the reservation was booked on a third-party site, which our was; I wish we had know that in advance) February 9, 2016
Rated 5.0 out of 5.0 by Good staff help I pretty much live on the road. This property has recently been renovated. It is a very good facility. I would recommend this location highly. A small reservation issue arose. The front desk lady Michelle was very very helpful in getting this resolved. February 8, 2016
Rated 5.0 out of 5.0 by Great staff Staff was wonderful and helpful in suggesting good restaurants, things to do, discounts, etc. We just wish the Holiday Inns had free breakfasts like the Holiday Inn Expresses...missed those. Also, the suites were only regular rooms with a couch and table with the desk....not two rooms like we are used to. Made it more difficult to get together in the evening with friends we were traveling with. But overall, a nice place and a great staff and just a short walk to all of the attractions. February 5, 2016
Rated 3.0 out of 5.0 by no sleep at holiday inn noise level between rooms and hallway made it impossible to sleep February 3, 2016
Rated 5.0 out of 5.0 by Great location Hotel staff were professionals and the hotel was in a excellent location February 2, 2016
Rated 5.0 out of 5.0 by St Augustine Food at this restaurant was above and beyond expectations. Rooms clean and staff exceedingly friendly. Would def stay there again and eat the ribs!! February 2, 2016
Rated 5.0 out of 5.0 by vacation trip highly recommend this hotel, it is located near pretty much everything you would want to see or do while in ST. AUGUSTINE area. Staff is very friendly and accommodating!! January 27, 2016
Rated 5.0 out of 5.0 by All-around competent staff There was some question about placing the Board meeting in a Holiday Inn -- but all doubts were erased at the Historic District HI. The staff are unbelievably competent in every area. Keith was setting up the meeting room, later was at the bar as bartender, and was overseeing food the next day in the meeting! Samantha was the sales contact but also at the front desk and answering questions about hotel services and local attractions! Michele was taking reservations, checking people into the property, and advising on restaurants. The meeting room was set as requested; food and beverage were on time and good; and the service was quiet and efficient. Housekeeping staff were the invisible genies, and the guest rooms and public areas almost shone. ONLY distraction was finding the property behind the auto store it sits behind...wish we had known to look for it! Several excellent restaurants in easy walking distance. January 26, 2016
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