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Rated 4.4 out of 5 by 331 reviewers.
Rated 4.0 out of 5.0 by enjoyable time recommend for anyone traveling with kids the bowling alley is fun and reasonable. August 31, 2015
Rated 5.0 out of 5.0 by Great Service Brand new Holiday Inn was a nice surprise as we had stayed at the old one in St. Catharine's in the past. Front desk staff were excellent, very efficient and helpful. Room was very comfortable, beds and pillows were great. We thoroughly enjoyed the complimentary manager's reception and the 6th floor outdoor patio was awesome. Will definitely stay here in the future. August 31, 2015
Rated 5.0 out of 5.0 by new clean hotel with great service stayed at hotel with elderly parents visiting Niagara region. Very comfortable rooms with exceptional customer service. Mom left her cane in room after we left and hotel were very helpful in making sure it was sent to her in a timely manner. Very nice buffet breakfast and my teenage son and I had fun in the attached bowling alley. A great change from the hectic Niagara Falls area August 26, 2015
Rated 3.0 out of 5.0 by It's just about acceptable, maybe below my expectation a bit - The wifi is not stable, you have to relogin once a while. - We couldn't find the air fan in the bathroom. - It was noisy outside in the late night, maybe because of the bar. We stayed at 4th floor. - It is annoying that the elevator was busy in the morning, and you found your room key is not working when you finally got to the door. The staff at the front desk fixed it very quickly though. But obviously she didn't understand how annoying this was. She simply fixed it without sorry. August 26, 2015
Rated 1.0 out of 5.0 by Over charged issue still not cleared. Sold brkfast coupons, but not good Over charged issue still not cleared. Sold us breakfast buffet coupons, but was not valid for buffet. Told us that the buffet starts at 7:0 am, but started at 10:00. The spoon and knife were dirty. bathroom shower tub drain was blocked and after 3 request finally showed up after hours August 26, 2015
Rated 4.0 out of 5.0 by Comfortable hotel! Great service at front desk. Comfortable bed for relax and sleep. Room near the elevator and stairway door, ding ding and slam door at the morning and night. Wifi internet connection speed goes up and down, not stable! Destination Facility fee not mentioned until receiving the bill. August 23, 2015
Rated 2.0 out of 5.0 by Not given what was offered The price I was given while booking the room over phone was not honored at check in. It was $25 more. My booking was under a "comfort package", which included a welcome drink. The front desk staff did not have a clue as to what that was. The staff was somewhat rude. Internet did not work one day and the next day it worked, but was very slow. August 23, 2015
Rated 5.0 out of 5.0 by Great location. Comfortable bed. restuarnat on site Stay at this property whenever I am in St Catherines on business. August 21, 2015
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