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Rated 3.9 out of 5 by 487 reviewers.
Rated 5.0 out of 5.0 by Great Room and Great Staff We stayed for one night while we were in town for a wedding reception. This hotel is easy to find and in a great location in St Cloud. The manager that helped us, Erik, was very professional and was able to answer all of our questions and help us get our room reserved! The room was incredibly clean and we were able to relax and get a good night's sleep in. Check in and check out were very easy and everyone there was very accommodating. We would definitely recommend this hotel to friends and family and we will be staying here again for the next event we have in St Cloud. February 11, 2016
Rated 1.0 out of 5.0 by More disappointed every time I have stayed.... We have stayed at the Holiday Inn lots of times over the past many years. It's a favorite location to host our children's birthday parties. Over time, I have become disappointed with our overall experiences. We were roomed down by a convention on the first day of our stay, leaving the volleyball court area and all games inaccessible. It was a task to maneuver our way through the convention to get to the pool areas and the other parts of the hotel. Our room was average. It was clean, but the suites could definitely use some upgrades (I haven't noticed any changes since 2007) and there was a 2 night minimum stay. We ate dinner in the bar area since the restaurant section wasn't open, which wasn't my preference with children. The food was....okay. The next morning we decided to take advantage of the breakfast buffet that was advertised. The buffet was horrible. Worst service, no clean plates and the food was literally garbage. Other patrons of the restaurant commented to me on how rock hard the donuts and waffles were, and some of the food wasn't refilled for long amounts of time. If it weren't for the pool area, and play area for the kids-I wouldn't ever stay here again. It may be time to look for another location for our future business... February 9, 2016
Rated 3.0 out of 5.0 by noisy room next to arcade game place terrible noise from the arcade machine. switched off at 11.30 pm and on at 7.45 am the next day (even sundays). do not go there if you want to sleep or ask to be far away from the arcade game machinery February 3, 2016
Rated 5.0 out of 5.0 by Clean and comfortable Rooms are clean, modern, and comfortable. Very nice pool areas and play spaces for children. The only thing they lack is a free continental breakfast. However, there is a restaurant attached. January 31, 2016
Rated 4.0 out of 5.0 by Breakfast I was extremely disappointed in the breakfast deal we purchased for $10 extra. Upon arrival I was informed that the coupon I had purchased was good for $20. When I went to see what I could get for breakfast for my family I was then informed the coupon was only good for one free entree. Most were only 8 dollars. Why purchase the breakfast coupon if it is cheaper to just order off the menu. Not good in my book. Very disappointed. January 22, 2016
Rated 5.0 out of 5.0 by Great place for families I was amazed by all the fun things for our toddler to do at this hotel. The photos don't do it justice. The 1 foot wadding pool was bit chilly for me to sit in but my daughter loved it. The 8 foot pool is a good temperature. The hot tub near it was mild for my tastes. We did not even see the 2nd hot tub until too late but maybe that 1 is hotter. The only complaints I have may have been a 1 time situation so I won't count it against the whole staff/experience Our room had a phone so sticky we could not use it to order our food to have it delivered. The phone was stuck in the 'hangup' position. So, we went to the Legends bar located on site and ordered a great deal- 2 pizzas, bread sticks and 2 pitchers of pop $23. We were 1 of 3 tables. But it took 55 minutes to get our food. That was WAY too long. No one came out to tell us sorry or explain. But food was warm and tasted good when we took it back to room to eat. At 1 point a staff member came to knock on our door, it was 8:40 pm and I was putting the baby down for her bedtime. So I didn't get up quickly. By then he was already opening the door. He had the wrong room number. I think he should have accurate information on what rooms are occupied and not just barge in. Then at midnight someone opened the sliding glass door on the poolside. They were a customer who had the wrong room number. But we could have avoided that had we locked the sliding glass door. Overall GREAT time with the amenities. If you have kids I don't know if you can find a better place to stay. There is so much for them to do. We will for sure come back. Though I hope the pool temperatures may be adjusted in the future. January 21, 2016
Rated 3.0 out of 5.0 by Poor Check-in The check-in at this Hotel was terrible. Our room was not ready at 4:00pm, at 5:45 they finally put us in an upgraded room. At that time they had a waiting area full of other guests waiting to check-in as well. Looking at the other comments from this Property it seems to be an ongoing issue they have. For what I pay to stay in a Hotel for a short amount of time, I expect the room to be ready when I get there, I guess it's as simple as that. I hope their Management Team can get it together. January 21, 2016
Rated 5.0 out of 5.0 by Great for the whole family of any age. Games and activities for all ages and interests. Face painting and kid bingo was great for my younger daughter. Arcade, pool and ping pong for everyone. And space to mingle with large or small groups. Great place for business or play. January 21, 2016
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