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Rated 3.8 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 by Exceptional I really enjoyed staying here. The front desk staff was exceptional and the room, amenities and entertainment were equally impressive. Check out the Blues band on Wednesday nights! September 22, 2014
Rated 5.0 out of 5.0 by Great Quick stay The hotel was great. The staff was friendly, the beds were comfortable, and the location was easy to access and travel around St. Cloud. September 22, 2014
Rated 2.0 out of 5.0 by housekeeping needs help Bathroom was dirty, toilet was plugged, showerhead squirted everywhere but through the showerhead. Had to get the room keys reprogrammed three times. Other than that not too bad of a place. Maybe pack your own bathroom. September 21, 2014
Rated 5.0 out of 5.0 by Excellent Conference Site This hotel is a great place for a conference. The staff are efficient and quick to respond to questions and needs. The property is easy reach and is surrounded by stores and places to eat. Parks and other recreational options aren't far. September 17, 2014
Rated 3.0 out of 5.0 by Helpful Staff, Outdate Facility The staff here were very helpful. The first room I was given was a non-smoking room which reaked of smoke. I was reassigned to a new room within just minutes of calling the front desk. While the bed was comfortable and the room was clean, overall the hotel was outdated and in much need of a facelift. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Beds were great and great service. I have stayed at this hotel for many years for business and many times for leisure. Everytime I come to St. Cloud I stay here. I know I will have a good night sleep and feel safe. The amenities can't be beat. September 12, 2014
Rated 4.0 out of 5.0 by Business Trade Show Lots of room staff was friendly. I am planning another business trip and plan on staying at the Holiday Inn September 9, 2014
Rated 5.0 out of 5.0 by Excellent! It was an all around great stay! Kids and us loved the layout of the facility. Food was great! Service was Great! We will return back to this location. September 5, 2014
Rated 5.0 out of 5.0 by Good/solid A little aged but a nice, solid hotel experience. Have stayed here before and would do so again September 5, 2014
Rated 5.0 out of 5.0 by Great place to stay I have visited this holiday inn for the last 5 years and I always return because of the service. September 3, 2014
Rated 4.0 out of 5.0 by Hotel Nice hotel, convenient, clean. I would recommend this hotel to others. September 2, 2014
Rated 3.0 out of 5.0 by Somewhat disappointing I stayed here one night while on business in the area. I typically stay at the other HI property in town, but decided to give this one a try. The wireless internet signal was so poor, I couldnt connect from my room and the hot tub happened to be out of service while I was there. Both rather disappointing issues. The room was on the smaller side, but clean & the bed was comfortable. Not sure if I'll be back to this particular location or go back to my old standby. August 30, 2014
Rated 3.0 out of 5.0 by Don't forget the TP The very first thing I noticed was there was no toilet paper anywhere!! Thought it was going to be horrible - but a friendly staff member brought it right up and room was otherwise clean and comfortable. August 27, 2014
Rated 3.0 out of 5.0 by Lots for kids to do I thought the hotel was ok, but was not pleased with the thin walls. Someone next to us had little kids up past midnight. Finally I got to sleep and other side someone screamed at the top of their lungs. I found the swimming pools very nice and with so many it was never crowded. Kids eating free was great! I would recommend it if you have kids especially over 5 or so. August 27, 2014
Rated 5.0 out of 5.0 by Nice staff and clean rooms We stayed here only one night. The rooms were clean and the beds were comfy. The only small issues were room service was just a bit slow (but the food was great) and the pool was outside our room so it was a little noisy. We would stay here again. August 27, 2014
Rated 3.0 out of 5.0 by Lots to do We found there was a lot for our Grandchildren to do and they especially enjoyed the swimming and the volleyball. August 21, 2014
Rated 4.0 out of 5.0 by Older resort type hotel Overall this hotel is comfortable with a lot to offer. Great family hang out. Staff was very friendly and attentive. However, it is an older property that has had some selective updates that leave one with an odd feeling. August 21, 2014
Rated 5.0 out of 5.0 by Friendly staff and amazing hotel! The staff at the hotel went above and beyond expectations. When I was getting ready for a wedding I realized I had forgotten my hairspray, Bonnie (manager) came around to the front desk and offered to let me borrow hers. I would never have expected such hospitality and friendliness, it was amazing! There are numerous pools, including shallow pools perfect for the little ones. The hot tub was great after a long day traveling! The arcade games are great for the kids, along with the complimentary ping pong tables, basketball court and volleyball areas (ALL INDOORS!!!!). My cousin had his wedding reception at the hotel (the reason for my stay) and it was phenomenal! The space was perfect and they let us celebrate until the wee hours of the morning! August 21, 2014
Rated 5.0 out of 5.0 by Great Pools! If you enjoy swimming, soaking and hot tubbing...this is your hotel. Great kids pool too, though I didn't use it. August 19, 2014
Rated 2.0 out of 5.0 by complete let down. I was away from home on a business trip and of course I needed internet access. The signal was so poor in my room that no pages would load. I moved to the pool area and still could not get a good signal. I then relied on my phones hot spot capability as I worked with several colleagues in that pool area but they shut the lights off at 10:30 without even seeing if anyone was in the area. We had to clean our work up in the dark. The food was less than good. They will not cook your burger to order so I had a well done burger and then I tried the boneless buffalo wings and found them very overcooked and floating in buffalo sauce. This was my second time there, second time with issues and I will not return. August 18, 2014
Rated 3.0 out of 5.0 by Great location next to a lot of shopping for the wife and good meeting rooms for me. August 18, 2014
Rated 4.0 out of 5.0 by Attentive Front Desk Staff This hotel needs to be more aggressive in marketing its "pluses", especially to visitors who wish to stay there for business purposes. For example not enough is advertised about the proximity - walking distance - to excellent shops including restaurants and grocery stores. Also there are abundant, free parking spaces. The Front Desk staff are courteous and responsive to the needs of guests. Many of the Housekeeping staff do an excellent job but sometimes they seemed overwhelmed and as a result they made some mistakes and/or omissions when cleaning my room. Overall the staff of the hotel always seemed to have a cheerful disposition. August 16, 2014
Rated 4.0 out of 5.0 by Comfortable and clean room. The room met my expectations for a clean, comfortable hotel room. My issue was with the speed of the internet. I was attending a training that required fast high-speed internet and the service provided was slow. I had to resort to using my cell phone hot spot to be able to do the required home work that was expected of me. August 15, 2014
Rated 5.0 out of 5.0 by comfortable bed and nice facilities I was staying at the hotel for a wedding reception. About the only thing that I would have liked to change would have been the time I could check in. August 14, 2014
Rated 5.0 out of 5.0 by Friendly, caring staff My daughter and two young grandsons stayed in this Holiday Inn 2 years ago and when a family visit was in order this summer, we had such a good experience the last time, we returned. The staff was wonderful.....we needed batteries and a screwdriver to fix a child's toy and they not only provided us with the batteries so we wouldn't have to go back out after a busy day but they also sent maintenance up with a screwdriver to open the battery compartment and install the batteries! The rooms are showing more 'wear-n-tear' since our visit 2 years ago, especially the bathroom but the room was comfortable and the front desk provided us with requested items like extra pillows and clean sheets over our 4 night stay. We enjoyed room service while we were there and my only real suggestion might be that they add a few more 'kid friendly' items like hot dogs or something that can be delivered to the room. Also, the tv listings were a 'bit lacking' for the 2 and 7 year old we had with us. Perhaps a choice of a Disney channel for those late nights of getting them settled in for the night would have been nice. All-in-all, we had a wonderful, satisfying 4 day stay! August 14, 2014
Rated 5.0 out of 5.0 by Great hotel I highly recommend this hotel. It was clean, comfortable and we had a great night's sleep. August 13, 2014
Rated 4.0 out of 5.0 by comfortable beds excellent staff they did everything to make us feel like it was our home away from home! August 13, 2014
Rated 5.0 out of 5.0 by Good place to stay Exceeded expectations and an excellent staff. Pools were an added bonus as well as all of the amenities for kids. Bar service was excellent. August 12, 2014
Rated 5.0 out of 5.0 by Nice Stay We have stayed at this facility before and had a marvelous time. Rooms are clean. Pools are fabulous. This stay the internet wasn't working properly, intermittent connect however we have never had this problem before. Would definately stay here again. August 11, 2014
Rated 2.0 out of 5.0 by Old and in need of updates, smelly Don't let the exterior fool you, this hotel is in need of some new carpet, furniture, and fresh paint. Walls are pale yellow which just looks dirty, carpet feels sticky, furniture is old and has a film. Pillows are extra lumpy. Beds are fine unless you get a smoking room where the mattress smells like an ashtray. Smoking rooms smell like the windows have never been opened and have never seen even a hint of air freshener. All the furniture, blankets, pillows, curtains, etc smelled so bad it kept me awake most the night. The room smelled worse than any smoking restaurant, bar, or hotel I have ever been in. The staff informed me no non smoking rooms were available when I called to switch but what they meant was no queen bed rooms were available. Did not offer a different room type until I specifically asked the next day if there was ANYTHING available. Non-smoking room was also a let down but at least I wasn't sleeping with smoke smell in my face. OVERALL... GO SOMEWHERE ELSE! I would recommend a competitor, however, the guidelines of this review tell me not to... August 8, 2014
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