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Rated 3.8 out of 5 by 251 reviewers.
Rated 2.0 out of 5.0 by Morning without coffee The coffee maker in our room didn't work. Went to the lobby for coffee...pretty sure it was what was left over from the Wedding supper the night before. Warm and bland rather than hot and fresh. Another guest warned us as we approached the coffee. It was a disappointing morning which brings down the whole weekend. Thanks for your consideration to this matter. I would recommend this property to my friends because these issues can be fixed and aren't our regular experience at this hotel. October 8, 2014
Rated 4.0 out of 5.0 by Great place for cold days indoors Great hotel for family to enjoy. With young children there is a lot to do: arts and crafts, pools, basketball etc. October 8, 2014
Rated 5.0 out of 5.0 by Clean place and friendly service. I would recommend this hotel to anyone. The whole place was clean and the staff was willing and friendly if you needed anything. The meeting room was fine, but you could hear the meeting next door when they got loud....I suppose they could hear us to. October 6, 2014
Rated 1.0 out of 5.0 by NOT a good experience I requested 2 adjoining non-smoking rooms on the 1st floor close to the front desk due to elderly persons staying in 1 room. I called 2 times to makes sure my requests were documented. When we checked in the room assigned to us was on the 2nd floor in the 'back 40' and smelled like there had been a smoke party in our room. I called the front desk to let them know the accommodations were not acceptable and I was informed that if they moved me to the 1st floor there would be an UP-charge! I was also informed they had no record of my requests even though I had called the day before I was checking in to confirm they had my requests on file. My sister's family rented a room October 2, 2014
Rated 5.0 out of 5.0 by great comfort after long car ride Great hotel to stay at would recommend to anyone to stay at holiday st cloud if you are in the area. October 2, 2014
Rated 4.0 out of 5.0 by Great place to stay Holiday Inn St Cloud is a great destination hotel. October 1, 2014
Rated 5.0 out of 5.0 by Will stay again! There are a lot of amenities and fun things for kids to do. September 25, 2014
Rated 4.0 out of 5.0 by I slept great Bed and pillows were comfortable and room was comfortable. September 25, 2014
Rated 5.0 out of 5.0 by food The food was good and nice portions. The staff was very helpful. The room was clean. Asked for a room off the first floor and they gave me one. September 25, 2014
Rated 4.0 out of 5.0 by Business Would stay again. Food was fine. Nice to have live music on a Friday evening. September 24, 2014
Rated 4.0 out of 5.0 Comfortable room and very nice hotel. This is a very good place to stay - but the internet was VERY SLOW both days I was there. Other than that it was just fine. September 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed, good service, good staff All was good during my stay/ Only disappointment was serving size of appetizers at bar September 22, 2014
Rated 5.0 out of 5.0 by Exceptional I really enjoyed staying here. The front desk staff was exceptional and the room, amenities and entertainment were equally impressive. Check out the Blues band on Wednesday nights! September 22, 2014
Rated 5.0 out of 5.0 by Great Quick stay The hotel was great. The staff was friendly, the beds were comfortable, and the location was easy to access and travel around St. Cloud. September 22, 2014
Rated 2.0 out of 5.0 by housekeeping needs help Bathroom was dirty, toilet was plugged, showerhead squirted everywhere but through the showerhead. Had to get the room keys reprogrammed three times. Other than that not too bad of a place. Maybe pack your own bathroom. September 21, 2014
Rated 5.0 out of 5.0 by Excellent Conference Site This hotel is a great place for a conference. The staff are efficient and quick to respond to questions and needs. The property is easy reach and is surrounded by stores and places to eat. Parks and other recreational options aren't far. September 17, 2014
Rated 3.0 out of 5.0 by Helpful Staff, Outdate Facility The staff here were very helpful. The first room I was given was a non-smoking room which reaked of smoke. I was reassigned to a new room within just minutes of calling the front desk. While the bed was comfortable and the room was clean, overall the hotel was outdated and in much need of a facelift. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Beds were great and great service. I have stayed at this hotel for many years for business and many times for leisure. Everytime I come to St. Cloud I stay here. I know I will have a good night sleep and feel safe. The amenities can't be beat. September 12, 2014
Rated 4.0 out of 5.0 by Business Trade Show Lots of room staff was friendly. I am planning another business trip and plan on staying at the Holiday Inn September 9, 2014
Rated 5.0 out of 5.0 by Excellent! It was an all around great stay! Kids and us loved the layout of the facility. Food was great! Service was Great! We will return back to this location. September 5, 2014
Rated 5.0 out of 5.0 by Good/solid A little aged but a nice, solid hotel experience. Have stayed here before and would do so again September 5, 2014
Rated 5.0 out of 5.0 by Great place to stay I have visited this holiday inn for the last 5 years and I always return because of the service. September 3, 2014
Rated 4.0 out of 5.0 by Hotel Nice hotel, convenient, clean. I would recommend this hotel to others. September 2, 2014
Rated 3.0 out of 5.0 by Somewhat disappointing I stayed here one night while on business in the area. I typically stay at the other HI property in town, but decided to give this one a try. The wireless internet signal was so poor, I couldnt connect from my room and the hot tub happened to be out of service while I was there. Both rather disappointing issues. The room was on the smaller side, but clean & the bed was comfortable. Not sure if I'll be back to this particular location or go back to my old standby. August 30, 2014
Rated 3.0 out of 5.0 by Don't forget the TP The very first thing I noticed was there was no toilet paper anywhere!! Thought it was going to be horrible - but a friendly staff member brought it right up and room was otherwise clean and comfortable. August 27, 2014
Rated 3.0 out of 5.0 by Lots for kids to do I thought the hotel was ok, but was not pleased with the thin walls. Someone next to us had little kids up past midnight. Finally I got to sleep and other side someone screamed at the top of their lungs. I found the swimming pools very nice and with so many it was never crowded. Kids eating free was great! I would recommend it if you have kids especially over 5 or so. August 27, 2014
Rated 5.0 out of 5.0 by Nice staff and clean rooms We stayed here only one night. The rooms were clean and the beds were comfy. The only small issues were room service was just a bit slow (but the food was great) and the pool was outside our room so it was a little noisy. We would stay here again. August 27, 2014
Rated 3.0 out of 5.0 by Lots to do We found there was a lot for our Grandchildren to do and they especially enjoyed the swimming and the volleyball. August 21, 2014
Rated 4.0 out of 5.0 by Older resort type hotel Overall this hotel is comfortable with a lot to offer. Great family hang out. Staff was very friendly and attentive. However, it is an older property that has had some selective updates that leave one with an odd feeling. August 21, 2014
Rated 5.0 out of 5.0 by Friendly staff and amazing hotel! The staff at the hotel went above and beyond expectations. When I was getting ready for a wedding I realized I had forgotten my hairspray, Bonnie (manager) came around to the front desk and offered to let me borrow hers. I would never have expected such hospitality and friendliness, it was amazing! There are numerous pools, including shallow pools perfect for the little ones. The hot tub was great after a long day traveling! The arcade games are great for the kids, along with the complimentary ping pong tables, basketball court and volleyball areas (ALL INDOORS!!!!). My cousin had his wedding reception at the hotel (the reason for my stay) and it was phenomenal! The space was perfect and they let us celebrate until the wee hours of the morning! August 21, 2014
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