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Rated 3.8 out of 5 by 272 reviewers.
Rated 4.0 out of 5.0 by nice rooms Once we got our room it was comfortable. Not enough tv stations and too few towels as the grandkids swim a lot. Lots of teens in the hotel the same evening we were there and they were a bit noisy until late. Breakfast was good and the waitress was terrific, Overall it was a positive experience.The grandchildren enjoyed it. January 26, 2015
Rated 4.0 out of 5.0 by Nice hotel Very nice place. We have stayed many times and always had a good experience. Staff is very helpful and the whole place is well run from the dining room to the pool area. Wonderful place to bring your family-there is something for everyone to do. January 23, 2015
Rated 5.0 out of 5.0 by Love this hotel This is our 7th time staying at this hotel and we just love it. But please, please try to improve your restaurant/bar . It's the only weak link. The food is dreadful and the staff clearly cannot wait to run out the door after their shift as quickly as possible. To say the service is bad is an understatement. Especially compared to the rest of your excellent staff. The bar manager waited on us our last night there and he didn't know what bottled beer or wine you carry. Really?? He also warned us our pizza would take a while because they only staff one cook on Sunday nights. He wasn't kidding, it took 45 minutes. On a weekend when your hotel is completely booked, why wouldn't you have a full staff in your restaurant?!? We love this hotel and will continue to stay here, but we will never waste our money in the restaurant again. January 21, 2015
Rated 5.0 out of 5.0 by Great Family Hotel This hotel provides something for everyone! We played the arcade games, swam in the number of pools, played basketball, volleyball and ping pong. The kids enjoyed the playland that was available. The food and service in the restaurant was great as well! The rooms were clean and comfortable. I would definitely recommend this hotel for families or a family get together! January 20, 2015
Rated 3.0 out of 5.0 by good and bad i hate that you guys want us to write an review because it isn't always good. I was so very unhappy with the awful internet here. i couldn't get any work done. i did call the front desk but they didn't have anything to offer me to help. The heater in my room was quite loud and wouldn't stop so I woke up in the middle of the night dry as a desert. i found a hair in the sink that didn't belong to me and the floors needed vacuuming quite badly. Oh the bright side, your hotel food was remarkably good! and the folks that worked in there were super nice. I will have to try the competition next time I am in town and i am very sorry about that. I'm very loyal to holiday inn because I love your rewards program. January 19, 2015
Rated 1.0 out of 5.0 by rented a suite, the plumbing (I think) soundedblike a jackhammer in the room, woke us up 15-20 times, prepaid breakfast for "2" was a joke Beds were terribly uncomfortable,satff was informed that I am handicapped and got placed at the opposite end of hotel and three flights of stairs. Both pools were too cold to swim in. The jacuzzi had so much chemical dumped into it your eyes burned just being in the same room, and piles of sand at the bottom was actually chemical. The staff was not accomidating, was charged for breakfast even though I are bought the offer upon booking for 2supposed adult breakfast, the resteraunt informed me it equaled 5$ per person. All on menu was 750 and up, on top of it the food was terrible,buffet and off the menu. The fridge was broken, there were so many partied and the staff allowed the walk ways in pool areas to be impassible. Kids breaking into games, unattended, begging and stealing tokens. The weekend was the biggest regret of my life, after aggravating by medical conditions so severely and a three hour drive each way, I have now be put on bed rest for 7-10 days. DO NOT GO HERE, especially if you are over 35 and or physically challenged!!! What a disgrace to all, and the Holiday Inn brand. I have stayed at HI all over the country, and never dreamed of a public building, being so against code,health dept regulations and state law. Oh! Forgot to mention their "suite" rooms lack a bath tub, and only include a corner shower with nothing to hold onto or lean against. Something that should be part of a hidden cam bust January 7, 2015
Rated 3.0 out of 5.0 by Chilly pools Pools were cold, hot tubs and pools looked overused. Food at the restaurant was fantastic. Place was packed with the crockpot crowd. Great for family reunions but not for us. January 7, 2015
Rated 4.0 out of 5.0 by Basketball games I really like this hotel. I have stayed here before. I reserved the room online to get the Bed and Breakfast room rate. I liked the new breakfast option. Before I stayed here in October of 2014 they had a limited breakfast option for the Bed and Breakfast rate. I am glad they raised to go get anything off the menu up to $25.00 I did wish that the bar served food later. I had a late arrival and was not able to eat at the hotel. I got back about 10:30 pm. I had to go across the street for food. I will be back. January 7, 2015
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