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Rated 4.2 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 Comfortable bed and great service had a one day stay here for work related....was great greeted and thanked for being IHG member bar was closed because of maintenance but really wasnt around much other than to sleep December 17, 2014
Rated 3.0 out of 5.0 by Nice hotel, location and friendly staff This is a nice hotel in downtown with friendly and courteous staff. Based my reservation on location, price and reviews. Unfortunately at arrival, was informed the restaurant was temporarily closed due to the managing operator left, leaving no option but to close. We were in hope to have dinner at the hotel after traveling. Front desk staff was very nice and apologetic for the situation, offered bonus PC points for the inconvenience and offered local dining alternatives. All worked out in the end. I would try this hotel again. December 14, 2014
Rated 5.0 out of 5.0 by Minor issues We booked this room on points and there were some mold issues in the bathroom. The manager was extremely helpful and refunded our points due to the minor issue. This was a surprise for us, as other Holiday Inns took the complaints and did nothing or only minimally addressing the issues. I will gladly stay at this property again and highly recommend it, for the excellent customer service! November 29, 2014
Rated 5.0 out of 5.0 by Very Friendly staff, nice accommodations Came in late, was greeted by friendly staff. Room was very nice. Nice stop on holiday travel. November 29, 2014
Rated 5.0 out of 5.0 by Great Place Very efficient check in/out. We had a group (Men's basketball team) and they were very accomodating. Every staff member we came in contact with was very friendly/courteous. Would highly recommend this hotel. November 25, 2014
Rated 5.0 out of 5.0 by Great Time I had a great time. Everything was as I expected and more. However, I don't appreciate a survey that makes me write something to be able to accept the survey that I spent my valuable time entering data for you. I should be able to opt out of this part. Thanks November 23, 2014
Rated 5.0 out of 5.0 by Love this Hotel I am on the road for business 200 nights a year in 40 states. The St Joseph Riverfront Holiday Inn is by far my favorite hotel. Anytime I am in the area I stay here. The staff is super friendly. The hotel is clean. The location is great and it has a great restaurant inside. For a business traveler you cannot do better. November 20, 2014
Rated 5.0 out of 5.0 by Always excellent. I stay for business about 3 days every six weeks. I would not choose anywhere else. Convenient, courteous and clean. That's all you want. Excellent facility. November 16, 2014
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