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Rated 4.2 out of 5 by 282 reviewers.
Rated 5.0 out of 5.0 by Everything was great. Staff, room, and facilities. Everyone was very friendly, and helpful. We had a great night's sleep. The room was very clean and comfortable. Everything was in great shape. The TV worked great and the temperature of the room was fine. The ladies at the front desk were very polite and answered any questions that we had. The parking lot was very close and the lighting was great at night. Overall this Holiday Inn is top notch. September 2, 2015
Rated 4.0 out of 5.0 by Oveall good overall good. One staff member was outside smoking and not watching desk when I needed assistance. Our room AC had thermostat issues. But those are small annoyances in the grand scheme of things. Great pool! September 1, 2015
Rated 3.0 out of 5.0 by Restaurant was a disappointment We have stayed at this hotel several times, and this time our stay included breakfast. At 9am the restaurant was not busy, but many tables were dirty and unbussed. The table we chose had clean silverware and coffee cups but we had to ask for a damp rag to remove the syrup residue. Our waitress, Billie Jo, needs remedial food service training. She brought our food minus the English muffins and toast, and after we asked for it several times she said the toaster was unplugged. We finally got the bread after we had nearly finished our meal, but we had to ask her to bring butter and preserves. Dry toast? Seriously?! The room was dusty and the countertop in the bathroom was being held up by a 2x4. The pool area was closed during our visit. The incorrect Internet password was posted in the business center.The bartender was friendly. Overall, a disappointing stay. August 29, 2015
Rated 5.0 out of 5.0 by Location Location The motel sits in historic downtown St. Joseph. You can walk through the downtown area or walk the paved trail along the river. The view from the upper floors is good on both sides. Church steeples and beautiful historic buildings or the Mighty Mo. I have received a yes sir when I've had to ask for anything, which hasn't been often. After all these years, you can still tell when you walk in to a Holiday Inn and this motel is no exception. August 29, 2015
Rated 5.0 out of 5.0 by Very pleased We would come back here in a minute. The staff was very professional and helpful. The room was clean and comfortable. The lobby and public areas were well cared for and beautifully decorated. August 27, 2015
Rated 4.0 out of 5.0 by Clean room and front desk staff very helpful. Our company has been using this property for many years as our base when working in St. Joe. The rooms have always been clean and comfortable. Front desk staff is always friendly and helpful. Bar and restaurant have changed several time over the past years making food/beverage options hit and miss. Like the front desk staff, bar and restaurant personnel have always been friendly. Available WIFI, pool and fitness center have also been a plus for us when selecting this hotel. August 21, 2015
Rated 4.0 out of 5.0 by Nice Place This is a nice place to stay. They have the ability to be better. August 19, 2015
Rated 5.0 out of 5.0 by Excellent staff and food in the restaurant The friendly staff in the restaurant was very refreshing. The food and service was excellent. I felt very welcomed and appreciated. Keep up the good work. August 19, 2015
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