Rated 4.2 out of 5 by 282
Rated 5.0 out of 5.0 by Big Wad front desk and bartender
The shuttle driver and front desk clerk helped us above and beyond expectations which is rarely found. They were very friendly and helpful as we were out of towners.The young bartender was very nice and easy to talk to and made us feel like we were in our hometown bar. What a great staff you have!!
February 10, 2016
Rated 5.0 out of 5.0 by Menz50 Good service
Everyone was friendly and helpful great service thanks
February 1, 2016
Rated 5.0 out of 5.0 by Lisa*5 Great Experience
This was the most enjoyable hotel! There are three things that stand out- the people, the pool, and the beds! We were greeted at the airport by our driver, who had to wait in the very cold temperature, while we retrieved something off the plane. Both morning and evening drivers were very polite and delightful. Upon check-in we were warmly welcomed and it was off to our room in a matter of minutes.
The room was very clean and fresh, as well as the bathroom. The beds were like sleeping on a cloud. We usually cut our trips short because we want to get back home to our bed, but we found we slept even better on the hotel bed! Because of the comfortable beds, we slept in one day, but the hospitality staff came by in the afternoon to refresh our towels, which ended up being a brief, but delightful visit.
The pool was the perfect temperature for a frigid January weekend in St. Louis. The pool deck was a little cool, but the water was absolutely perfect, what all heated hotel pools should be. You can tell great care and pride is taken in the maintenance of this property. All of the staff is to be highly commended for a job well done. Thank you for treating us like family!
January 31, 2016