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Rated 3.7 out of 5 by 156 reviewers.
Rated 2.0 out of 5.0 by NO HOT WATER! We stayed here before an early morning flight--we arrived at the hotel around 9:30 PM. The staff that greeted us on arrival was very friendly! The room itself was very clean/comfortable. We found out that the "airport shuttle" did not start until 4:20 AM (this is not listed on the website). Our flight left at 5:50 AM, so we signed up for the earliest shuttle possible. We got a wake-up call for 2:45AM to find out that the shower had NO HOT WATER! We called the front desk to see if there was anything that could be done & she suggested "working with the shower control"--NO other option given. We worked with valve & never got anything but ice-cold water from shower. We informed the front desk & Brittany said that she would notify maintenance--NO other words/options/apologies given. The shuttle did not leave on time/about 10 minutes late, but fortunately there was not much traffic in security! We used reward points for this stay & are VERY disappointed! WILL NEVER STAY HERE AGAIN! November 23, 2014
Rated 5.0 out of 5.0 by good staff had a great time there, felt welcome and at home. good staff. close to the airport. November 21, 2014
Rated 4.0 out of 5.0 by Not Bad Hotel was right across from the National Rental site which is nice because I was able to drop my car of a night early and take the shuttle straight to the door from the hotel. I didn't like that I had to pay for breakfast. I'm used to getting breakfast for free at the holiday inn's that I normally stay. The drink machines on level 1 and 2 were not working and the one on floor 3 did work, but the drink that I received out of the machine was flat and had a date of expiration 3 months earlier so the machine doesn't apparently get filled up like it should. November 21, 2014
Rated 5.0 out of 5.0 by Great Service Front desk was very friendly at both check-in and check-out. November 18, 2014
Rated 4.0 out of 5.0 by Decent Hotel Room was average, breakfast staff was timely and very efficient November 18, 2014
Rated 5.0 out of 5.0 Holiday inn is the way to go Holiday inn is easy to accommodate your needs either by phone or online. there staff is knowledgeable and prompt. the rooms are priced very fair and have many amenities. no matter where you are there is always a great holiday inn for you to stay. November 17, 2014
Rated 5.0 out of 5.0 by Holiday Inn St Louis Airport Very comfortable bed with different pillows to choose from, they have soft or firm. The air conditioning worked well and wasn't too loud.. Low noise level in the hallways. Good food and bar area was comfortable. Server was attentive. Free internet in the room worked well. Speed and connection worked well. Great park and fly offer. November 13, 2014
Rated 4.0 out of 5.0 by Not a bad stay I only had to stay one night because I was stopping over before a flight the next day. The room was great, was upgraded to a suite. Only thing was no free breakfast that I'm accustomed to at Holiday Inn or Holiday Inn Express. Other than that a very good stay. November 7, 2014
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