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Rated 3.7 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Airport This is a great hotel to stay at for the park and fly. It was very easy to get back and forth from the airport. November 7, 2014
Rated 2.0 out of 5.0 Overall just ok The building felt old, several electrical items were not working, and rooms felt outdated. The bed was flimsy and collapased when I sat on the end to take my shoes off. It just was not a good room experience. Its was clean, shower and lights and such were fine, there was good noise level protection, never heard a plane take off or land. October 30, 2014
Rated 4.0 out of 5.0 by A Good Night's Sleep I arrived at the hotel late in the evening after being on the road all day. I found the front desk staff to be friendly and helpful to my requests. The room was comfortable and I slept very well. I was annoyed in the morning by the delay in the check-out process, but overall my stay was exactly as it should have been. October 27, 2014
Rated 5.0 out of 5.0 by Just as ordered... had a great stay here. Staff was friendly and knowledgeable. The food is great; try the omelet! October 23, 2014
Rated 5.0 out of 5.0 by Good hotel, good shuttle service. Charge for park and fly? Really? This is a good hotel overall. We were greeted warmly and genuinely by staff. Rooms were clean and comfortable. The kicker...They charge for park and fly. I've used this service all over the country and never has there been a charge for keeping my car there until I got back. I'm not sure this is what is going on all over, but in the future, I won't stay at a hotel that charges for this service. I'll shop around. They aren't much cheaper than the pay lots in the area either. I hope this isn't a trend, and I hope it's unique only to this hotel but alone will keep me from ever returning. October 22, 2014
Rated 4.0 out of 5.0 by My Stay The room was quite spacious and bed and toiletries very okay. My problem was the plumbing. I was on the 4th floor and the water took a long time to flow down the sink and the bath tub. All other facilities in the room were very okay with me. October 15, 2014
Rated 3.0 out of 5.0 by Easy and Great acess to the Airport They have a great shuttle to and from the airport. October 14, 2014
Rated 5.0 out of 5.0 by Staff and Location are Excellent Stayed for one night prior to flying out of STL. Staff was very curteous and helpful. Room was good - everything was clean and comfortable, but did show some signs of age in the bathroom. We were on the fourth floor - so the water pressure as a little low for my liking. Also the restaurant October 14, 2014
Rated 5.0 out of 5.0 by Airport Hotel Everything was nice at this hotel - felt a little pricy for the quality, but the staff were excellent. October 13, 2014
Rated 5.0 out of 5.0 by 房间整洁 整体感觉满意,房间整洁,比较安静,灯光柔和适宜。卫生间用具感觉一般-显得比较成旧。床铺舒适感还可以,电视,灯光都感觉蛮好滴,整个环境也不觉得闹,周围有较喜欢的酒吧餐厅,离机场也非常的近。 October 12, 2014
Rated 5.0 out of 5.0 by Friendly, efficient staff The front desk had all my information accurately recorded and acknowledged I was a repeat guest. So check-in was a breeze. They accommodated me on my room preference. Ate in the restaurant and server was attentive and friendly. October 8, 2014
Rated 5.0 out of 5.0 by Chester Bross field service Everyone was very friendly and accomidating. I love staying at Holiday Inns!!! Please keep up the great work and may God bless you all and your company! October 8, 2014
Rated 4.0 out of 5.0 by Park and Fly- great service Great hotel to use for park and fly. On my return, the shuttle was very quick to arrive and get me back to my car and on my way home. October 8, 2014
Rated 5.0 out of 5.0 by Early Bird Flight Hotel was very nice and staff extremely friendly. I am a low maintenance kinda guy and the hotel provide everything I needed and the internet worked flawlessly which is unusual these days! September 26, 2014
Rated 5.0 out of 5.0 by Close to airport Very Friendly and very clean. Service was very good. Shuttles to airport are awesome. September 25, 2014
Rated 4.0 out of 5.0 by convenient location and overall a good stay If I was to find one concern it would be the mattress and pillows and towels. Not really the level i have come to expect from IHG. September 25, 2014
Rated 2.0 out of 5.0 by Won't stay here again. First time stay because it was located by National Car rental. Older property. The bar and restaurant were located in the basement dungeon like atmosphere. Due to t-storms, the satellite TV's didn't work and the credit card machines didn't work. The bartender didn't like my tip, so she made it known to the rest of the clientele. To top it off the next morning as I was set to leave, a guy was hounding guests for money to buy gas. Nothing was done to escort this guy off the property. Not a place I will stay at again. September 14, 2014
Rated 3.0 out of 5.0 by needs some improvements the bed and air conditioner needs to be replaced. other than this the hotel worked to the reason of the visit. September 2, 2014
Rated 2.0 out of 5.0 by take a step back intime This is my second visit to this hotel. Both visits were less than desirable. Not sure why I really went back a second time except it is close to the airport. In both visits, about a month apart, the internet/wireless would not work. This is not conducive to someone that is on business travel. Secondly, the air conditioners are significantly undersize for the rooms. It will run all day but will not cool the room. Without the internet, be prepared to either charge to your room or pay cash at the restaurant. They will be unable to take a charge card. Food however, was very tasty. The room and decor is old. I couldn't believe they still had single razor blades deposits in the wall. Getting down to the restaurant requires you to use the evaluator because it is in the basement of the hotel. When one of the 2 elevators are not working, plan on waiting some time. It does have a nice gym. I do not plan on going back. August 30, 2014
Rated 4.0 out of 5.0 by Great Staff I was treated well and not being comfortable and familiar with St Louis they answered all my questions August 27, 2014
Rated 2.0 out of 5.0 by Decent service but old hotel I thought I booked a holiday inn express online that was updated and clean. This regular holidAy inn was very dated and had a musty smell. The window air conditioning unit did not cool the room and left it feeling damp. The lighting in the room was also very dim with only 3 small lamps and an ceiling light in the entry way hall. I was not able to get any work done in these conditions. I thought this was atleast alright for a 1 night stay until I woke up very early for an AM flight and saw a huge cockroach in the bathroom. I will not be returning to this particular hotel if I fly into town again. I was happy to check out (with the vet friendly staff---only good point). August 25, 2014
Rated 5.0 out of 5.0 by Location good and clean hotel This is the second time we've stayed there, we like the location , plus we can park and fly to our vacation spot. We don't have to worry about leaving our car at the airport. Friendly staff, and clean rooms. August 20, 2014
Rated 4.0 out of 5.0 by Comfort and Great Service I always enjoy staying at Holiday Inn; this location I was disappointed that the room had a smell to it; however some candles and airfreshner took care of that. The bed was comfortable and the quietness of the room made for a great nights sleep. August 19, 2014
Rated 5.0 out of 5.0 by quiet room and comfortable bed and chairs the hotel staff were excellent , wake up call was on schedule. the location is convenient for accessing the airport , swimming accommodations were very good , the restaurant was relaxing and the food was very tasty. August 15, 2014
Rated 3.0 out of 5.0 by General Condition of Hotel The property is showing it's age...somewhat dated but rooms and beds were comfortable and clean. Sufficient for an overnight August 15, 2014
Rated 4.0 out of 5.0 by Trip FLW Hotel is in perfect location near airport. Only issues we had was the bathroom had used products and seemed not fully cleaned. Good thing we were there only a few hours as we had early flight. Restaurant and bar was decent just not a lot of choices. August 14, 2014
Rated 5.0 out of 5.0 by well kept property stayed at the hotel on an overnight trip. The desk staff was great upon check in. They even offered a lated check out since my flight was scheduled later in the day. The room was very clean and the bed along with the pillows allowed a comfortable sleep. I would definately stay at this hotel again. August 9, 2014
Rated 5.0 out of 5.0 by Great place to crash When you are at ST. Louis airport, there isn't anything better than a room minutes away in a comfortable room August 8, 2014
Rated 3.0 out of 5.0 by Not Impressed Hotel looks nice and rooms were clean but what we were not impressed with was the maid staff. The elevators are very slow and there are long waits for them to reach your floor - at one point after waiting 5-10 minutes the door opens and on board was a maid with her cart - she advised us that it was full and we would have to wait. WHAT?? That just seemed rude and not at all what we would expect. During the morning hours you could not get through the hallways without climbing over the towels and trash bags and other debris the maids left there while cleaning rooms - they are small hallways as it is - did not need that extra stuff to have to lug your suit cases over!! The beds are NOT comfortable - they are hard and bouncy. One thing good I can say is the shuttle was prompt and the driver very nice!!! August 7, 2014
Rated 5.0 out of 5.0 by Staff & Services were Excellent From the time of check in to the time of departure this group of people did everything possible to make may stay comfortable, relaxing & that help me get a great nights sleep. Thanks. July 31, 2014
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