Rated 4.0 out of 5 by 225
Rated 5.0 out of 5.0 by Dav12345 Can't wait to return!
I recently stayed with a group for a week, and we were blessed immensely by the staff of this hotel. From the front desk staff to the restaurant staff to housekeeping staff, we encountered an excellent combination of professionalism and kindness. The accommodations were excellent, and I look forward to returning soon.
July 30, 2015
Rated 5.0 out of 5.0 by Texan fan Great stay while in town for a Cards game!
Victoria was so nice at check in. Our room was clean, comfortable and a nice value for the money!
Located close to the airport, this property has been well maintained. Easy access to the interstate and all points close. I would recommend this property if you would be in St. Louis. Great Staff, nice location and property. Money well spent - Period :)
July 29, 2015
Rated 1.0 out of 5.0 by rivermom poor shuttle service and unsanitary standards in dining area
Shuttle service was not available as pre-arranged per reservation agreement. Phone number used to contact shuttle was contact number for Crowne Plaza. When reservations were made, Crowne Plaza had no vacancies, so reservations were made through IHG group for a stay at Holiday Inn Airport. Upon arrival at airport, we used the contact number through which reservations were made, and were told that this number was for Crowne Plaza, not Holiday Inn. We were aware of this, however, no contact number was ever made available for us to use for transportation to Holiday Inn. We were stranded at midnight. Unsafe??
We used a shuttle bus that did take us to Holiday Inn, and as a result, incurred additional monetary expenses.
During breakfast, one of the staff was preparing eating utensils inside napkins for the dining area, but at the same time, was scratching her head and back with a fork. Unsanitary conditions? Needless to say, our appetites waned immediately.
July 28, 2015