Rated 3.7 out of 5 by 370
Rated 3.0 out of 5.0 by rr-tytx Remodelling during our mid-June visit!
Good location with friendly staff. Hotel was undergoing remodeling during our mid-June visit, so it was inconvenient overall. Would have stayed elsewhere if we had known that.
July 28, 2015
Rated 1.0 out of 5.0 by Yllek131 No one EVER actually books a FLOW THROUGH ROOM
Joel was the only redeeming quality about this hotel. I was apparently booked into a flow through room. This seems to mean to the hotel industry that we don't have what you need but will take your reservation anyway and hope for the best. To the customer it means you are out of luck. My family of 3 was put into the handicapped king room. There was supposed to be a pull out couch (There was not). They then offered to bring in a roll away bed. Not sure where it was supposed go. No room for it. When I asked where my child should sleep I was told they had no where to move us and we would just have to deal with it. Not exactly customer service at its best. The whole family then just climbed into the king bed and slept 3 across for the next 2 nights because we had no other choice. I will definitely have to think twice about staying with Holiday Inn again.
July 25, 2015
Rated 5.0 out of 5.0 by Trudy444 Love the remodel
The remodel is great! I love the new furniture and flooring in the rooms. The new beds are exceptionally comfortable, and as I mentioned, I especially appreciate the easy-to-access electrical outlets! Before the remodel, I had to move furniture to find them.
July 24, 2015