Rated 4.4 out of 5 by 383
Rated 5.0 out of 5.0 PIllow choices and outstanding room service
During my most recent stay, I especially appreciated the room service. We were not supplied with a door hanger for breakfast deliver as we had been in the past. I called down to the front desk to ask about it and I was told they were out but they could certainly take my order during that very call and it would be taken care of. I ordered and found out later that many of the things I ordered were not on the quick breakfast door hanger. They provided everything I asked without any grumbling. I did the same for our second of 2 mornings but stuck with what was offered on the quick breakfast. All the servings were more than adequate for a reasonable price.
It was just fun to have pillow firmness choices!
October 8, 2015
Rated 3.0 out of 5.0 by jack54321mn Bathroom issues
The knob in the shower/tub came right off when trying to adjust the water temperature. The tub also was not draining well so we were standing in at least an inch of water while showering.
October 8, 2015
Rated 4.0 out of 5.0 by NDMJ TCM friendly
We have stayed at this Holiday Inn for 5 of the last 6 years that my husband has done the full marathon. We love the location, (close to the expo) and being able to walk to the 5k race area and the marathon finish. We are thankful for the late check-out so that my husband can shower before our 3 1/2 hr ride back home on Sunday. The pool is small, but still fun enough for my kids to relax and play.
October 8, 2015
Rated 5.0 out of 5.0 by The Gray Lion Great place to stay when attending Conferences or Sports events
the rooms are very comfortable, the staff were excellent and they have a place to eat on site. It all worked out good.. have used this place several times in the past and will again as long as quality is the same or better:D
October 7, 2015
Rated 2.0 out of 5.0 by nealjelo nice room but the staff at check in or any other time where terrible
The room was nice but the hotel is very hard to move into and out of and you do pay for parking. The hotel staff a woman was very rude when checking in and asking about where to bring in my luggage. When I asked for directions the next day the young male acted like I was causing him great distress to write down the names of the streets. I was treated kindly by the african American at the check in but the others need training on good customer service. The hall across from my room still had a hot dog laying on the floor and when I called they obviously picked it up but forgot the crumbs from the bun. I would not ever stay at this hotel again nor would I recommend it.
October 3, 2015
Rated 5.0 out of 5.0 by Sarbear7799 super close to the xcel center
We were in town for a concert. This hotel is right across from the Xcel Center which was super convenient! The bar downstairs was perfect to grab a bite to eat beforehand. The only complaint I had was that everyone else in St. Paul had the same idea to eat before the event so it was very busy!
October 2, 2015